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Snappr Reviews 1,876

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 692 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, helpfulness, and ability to make them feel comfortable. The service is consistently described as excellent, with many appreciating the efficiency and ease of the overall process, from booking to receiving the final product. People are particularly happy with the quality of the photos and the user experience, often highlighting the quick turnaround and the stunning results. However, some customers also noted issues with the quality of the photos, describing them as poor or not meeting expectations, with some even mentioning basic composition problems. A few other people also felt that the service was unprofessional, citing instances of photographers being late, leaving early, or not capturing key moments. There were also isolated reports of photographers behaving unprofessionally, such as exhibiting inappropriate conduct or having poor communication skills.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise photographers for being... See more

Service

Customers had positive experiences with service. Many reviewers praise the efficiency, professionalism, and... See more

User experience

Consumers find the user experience to be positive, with many describing it as seamless, easy, and... See more

Quality

Clients share positive opinions on quality, with many praising the excellent and stunning results, often... See more

Product

Reviewers highlight positive aspects of the product, with many expressing delight over the stunning and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Snappr is a great option for wedding photographers. I've used the photo service previously for business/office photo shoots, but never for weddings before (let alone my own). Definitely a good call, a... See more

Company replied

Rated 5 out of 5 stars

On very short notice, Snappr found me a photographer who had to cancel but Snappr found me another quickly. Tayeb contacted me and I told him what kind of coverage I wanted. He arrived on time and ove... See more

Company replied

Rated 5 out of 5 stars

Call-out photo shoot service found! We required photos for product data sheets and User's Guides to be completed within 15 days. We found Snappr on an Internet search. They provided a professional pho... See more

Company replied

Rated 5 out of 5 stars

The whole experience was very nice and easy. Booking was straightforward and we very much appreciated Robbie’s photography skills for our civil wedding at the courthouse and loved his ambition for get... See more

Company replied


Company details

  1. #5 of 8 best companies in Photographer
  2. #2 of 3 best companies in Advertising Photographer
  3. #7 of 16 best companies in Photography Service
  4. #1 of 3 best companies in Wedding Photographer

About Snappr

Written by the company

Snappr
Snappr is the one-stop shop for visual content creation, including the largest on-demand photography and photo editing marketplace. Snappr was founded in 2017 and is headquartered in San Francisco, California.
Shoots
Snappr Shoots
Snappr Shoots is a self-service application to book photographers and videographers. Book with as little as two hours notice with access to talented photographers across the world.
I need a photoshoot right now
Enterprise
Snappr Workflows
Snappr Workflows is a SaaS product that enables enterprises to automate their visual content pipelines. This intuitive builder powers growth with scalable visual content, eliminating the need for complex processes.
I have a high volume content need
Editing
Snappr Image Editing
Snappr Image Editing transforms poor-quality marketplace photos into high-quality images. Using advanced editing techniques, Snappr rescues product photos, giving them a polished and professional look that drives sales.
Start a free trial today
AI
Snappr AI delivers high-quality, affordable eCommerce photos by generating product images with real-world accuracy through the collaboration of human and AI intelligence. Brands receive high-impact AI images that can increase conversion rates by up to 10x.
Snappr AI
Try it for free
Need help? Contact our Customer Success Team through our contact page.
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Snappr gives you visual content superpowers

Written by the company

Supercharge your imagery production and build powerful photo and video pipelines that run automatically at scale, with no code required. You can automate it all: trigger workflows from business events, source assets, manipulate your content, and deliver it to its final destination.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great Service!

January 1, 2026
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Reply from Snappr

We are glad to hear you had a great experience and that the service and photographers met your expectations. It means a lot to know you would use Snappr again.

We truly appreciate your feedback and support.

Rated 5 out of 5 stars

The family photos turned out great!

Our photographer was punctual, talented, friendly, and good at instructing us how to pose. The family photos turned out great!

December 26, 2025
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Reply from Snappr

We are so glad you love how the family photos turned out. It is great to hear the session felt comfortable and well guided, and that the photographer made it easy with helpful posing direction.

Thanks for choosing Snappr and for sharing your experience.

Rated 5 out of 5 stars

First experience with Snappr was a win!

Our photographer was a great communicator, professional and flexible to work with. We requested a shorter timeframe since we have 3 impatient teen boys who just want a quick experience. She was timely and creative and her pictures were exactly what we hoped for!

January 1, 2026
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Reply from Snappr

We are really glad the session felt quick, easy, and still delivered the photos you were hoping for. It is great to hear communication was smooth, the shoot stayed on schedule, and the photographer kept things creative while respecting your shorter timeframe.

Thank you for choosing Snappr and for sharing such a thoughtful review.

Rated 5 out of 5 stars

Booked within a day of the shoot and…

Booked within a day of the shoot and the photos came out amazing! Would do it again in a heartbeat 💓

January 1, 2026
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Reply from Snappr

We are thrilled to hear you were able to book on short notice and still get amazing photos. It is wonderful to know the experience was smooth and memorable from start to finish.

We appreciate your feedback and thank you for choosing Snappr.

Rated 5 out of 5 stars

Snapper provided an excellent service

Snapper provided an excellent service taking professional and thorough pictures of my car so that I might sell it online to a buyer. The pictures provided a great representation of the car giving the buyer confidence to purchase.

December 10, 2025
Unprompted review
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Reply from Snappr

We are pleased to hear that the photos provided a thorough and professional representation of your car and helped support a confident online sale. It means a lot to know the results were exactly what you needed.

Thank you for choosing Snappr and for taking the time to leave a review.

Rated 5 out of 5 stars

Snappr photography session with Emily C.

Emily C. was great. She made the family feel comfortable and took a lot of great photographs!

December 27, 2025
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Reply from Snappr

We are delighted to know the session felt comfortable for your family and that you loved the photos. Creating an easy, enjoyable experience while capturing meaningful moments is what we aim for.

Thank you for choosing Snappr and for your kind feedback.

Rated 5 out of 5 stars

Easy and professional!

Scheduling was really easy and I was able to discuss a few location options with the photographer. He was really easy to work with and communicated quickly to get everything setup. He showed up on time and took great photos of my car. I think the location and a professional photographer really helped my car shine and sold for a great price!

October 28, 2025
Unprompted review
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Reply from Snappr

It is great to hear that scheduling was simple and that you were able to coordinate location options smoothly ahead of time. We are glad the session was on time, easy to manage, and delivered strong photos that helped your car stand out and sell well.

We appreciate you choosing Snappr and sharing your experience.

Rated 5 out of 5 stars

I found a great photographer last minute

Had the best experience with the app, found a great fotographer in 2 days. It was easy to book, pay and communicate with my photographer.

I already shared my great experience with some friends that are preparing for events, hopefully they will use your app as well.

December 31, 2025
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Reply from Snappr

We are delighted to hear that you were able to find a great photographer last minute and that the app made booking, payment, and communication easy. It means a lot that you shared your experience with friends preparing for their own events.

We truly appreciate your recommendation and thank you for choosing Snappr.

Rated 5 out of 5 stars

Happy we booked thru Snappr

My photogragher was very professional and friendly. She communicated well with us. Glad I booked Christine.

December 30, 2025
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Reply from Snappr

We are happy to hear that your session went well and that communication throughout the process was clear and professional. It is wonderful to know you felt comfortable and supported during the shoot.

We appreciate your feedback and thank you for choosing Snappr.

Rated 5 out of 5 stars

Family Pics

I was looking for a photographer to do quick family that’s so cute. Have a pictures. I was very happy with our photographer, Tony. He did a great job and was on time. He communicated ahead of time and provided the pictures quickly.

December 24, 2025
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Reply from Snappr

We are glad you were able to book a quick family session and get the cute photos you were hoping for. It is great to hear that communication was smooth, everything stayed on schedule, and your photos were delivered quickly.

We appreciate you sharing your experience, and thank you for choosing Snappr.

Rated 5 out of 5 stars

This was a spur of the moment decision…

This was a spur of the moment decision to have family pictures made while on Christmas vacation in Colorado. After a quick google search I found Snappr and in just an hour or two had set up a time for our pictures to be made. The photographer, (Casey Otto) picked out a beautiful outdoor location and met us there at the appointed time. He was fantastic to work with; very personable and put everyone at ease; even my 7 year old grandson who is not always cooperative when it comes to having his picture taken. Casey gave us exactly what we wanted; some great whole family shots as well as individual families and a whole variety of combinations. We had the preview of our pictures in less than 48 hours and were extremely pleased with the results.

December 30, 2025
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Reply from Snappr

It is wonderful to hear how well everything came together for your Christmas vacation in Colorado. We are glad Snappr made it easy to set up a session so quickly, and even more glad that the shoot itself felt relaxed and enjoyable for everyone. Getting a whole family group together, especially with little ones involved, is never easy, so it is great to know everyone felt comfortable and that you received all the combinations you were hoping for. We are also happy the photos were delivered so quickly and that you were thrilled with the results.

Thank you for choosing Snappr and for sharing such a thoughtful review.

Rated 5 out of 5 stars

Pictures are beautiful

Pictures are beautiful. Wade was very understanding and helpful.

January 3, 2026
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Reply from Snappr

We are glad to hear you had a positive experience and that the photos turned out beautifully. It is wonderful to know the photographer was patient, flexible, and helpful throughout the session. We also appreciate the feedback about pricing and add-on charges, and we will share it with the team as we continue improving the experience.

Thank you for choosing Snappr.

Rated 4 out of 5 stars

Very Pleased

It was easy to find and choose a photographer, who was very flexible patient, experienced. My only qualm is the extra charges for the photography packages.

January 3, 2026
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Reply from Snappr

We are glad to hear you had a positive experience and that the photos turned out beautifully. It is wonderful to know the photographer was patient, flexible, and helpful throughout the session. We also appreciate the feedback about pricing and add-on charges, and we will share it with the team as we continue improving the experience.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Photographer was awesome and personable…

Photographer was awesome and personable and the pics turned out great!

December 30, 2025
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Reply from Snappr

We are glad to hear you had a positive experience and that the photos turned out beautifully. It is wonderful to know the photographer was patient, flexible, and helpful throughout the session. We also appreciate the feedback about pricing and add-on charges, and we will share it with the team as we continue improving the experience.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Our photographer was amazing

Our photographer was amazing. She had great ideas and gave us great results.!!
SnappR gave us good service in putting this whole thing together. We can recommend them.

December 27, 2025
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Reply from Snappr

We are glad to hear you had such a great experience and that the session delivered results you loved. It is wonderful to know the photographer brought strong ideas and that the overall process felt well supported and easy.

We appreciate your recommendation and thank you for choosing Snappr.

Rated 5 out of 5 stars

Andrea made everything work smoothly

First time, large family group. Andrea did a great job with staging around the property, worked well with the groups and especially with the kids. Great experience, will definitely do again.

January 2, 2026
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Reply from Snappr

We are glad to hear your first experience went so smoothly, especially with a large family group. It is wonderful to know the session was well organized, worked well for everyone, and helped make the kids feel included too.

We appreciate your feedback and look forward to supporting your next shoot with Snappr.

Rated 5 out of 5 stars

Great Family Beach Photo Experience

We had a great experience with Snappr. We were out of town on a family vacation and I really wanted Family beach pictures. I was able to easily set it up and choose a photographer based on their bio and example photos. Once we took the pictures Samy spend a lot of time with us and got all of the photos I requested and then some. He took so many great photos. He also made it really fun. And then once we got the photos back- the turn around time was incredible. We will definitely use Snappr again.

January 1, 2026
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Reply from Snappr

Thank you for sharing your experience. We are delighted to hear that booking was easy while you were traveling and that your family beach session was fun, thoughtful, and captured everything you hoped for. It is wonderful to know you loved the variety of photos and that the turnaround time impressed you.

We truly appreciate your feedback and thank you for choosing Snappr.

Rated 4 out of 5 stars

Read all the policies if you are booking within a few days

I used Snappr last minute and didn't understand their policies (no cancellation within my time period) and I couldn't see any reviews of the photographer they selected for me (I thought I would have the opportunity to vet them.) However, Snappr ended up refunding me my money and their customer service on this was good.

January 1, 2026
Unprompted review
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Reply from Snappr

We appreciate you sharing this feedback. Booking last minute can move quickly, and we understand how important it is to have clear visibility into policies and photographer details during that process. We are glad our team was able to assist and that the support you received was helpful. Your comments are valuable and will be shared internally as we continue improving the booking experience. Thank you for giving Snappr a try.

Rated 5 out of 5 stars

I was very skeptical but I booked via…

I was very skeptical but I booked via the website and had an incredible photographer. The photos were available on time and were professionally edited. My family of 20 were pleased.

December 22, 2025
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Reply from Snappr

Thank you for sharing your experience. We are glad you decided to give Snappr a try and that the results exceeded your expectations. It is wonderful to hear that the photos were delivered on time, professionally edited, and enjoyed by your entire family.

Thank you for choosing Snappr.

Rated 5 out of 5 stars

Snappr is a reliable company

Snappr is a reliable company. They are very fast in responding to your needs.

With snappr I don’t worry, I just tell them what I want and they arrange it for me. Great experience so far.

December 31, 2025
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Reply from Snappr

Thank you for sharing your feedback. We are glad to hear that you found Snappr reliable, responsive, and easy to work with. It means a lot to know the process felt simple and that the experience met your expectations.

We truly appreciate your support and thank you for choosing Snappr.

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