Sneakers Prep Reviews 

69
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Most importantly - NOT a scam or hustle!! Wanted to make 110% sure wasn't gonna contact a scam or trick company so got dozens of prices quoted but these offered best services for price, timesca... See more

Rated 5 out of 5 stars

I saw Sneakers Prep advertised on Facebook, I arranged to drop them off, Nick advised what needed doing and gave me a quote. on collection I couldn’t believe how they looked they were like new, my da... See more

Rated 5 out of 5 stars

Firstly the team at Sneakers Prep are so friendly and welcoming. They’ve given my husband's trainers a new lease of life, considering they were in an awful state when I dropped them off I picked them... See more

Rated 5 out of 5 stars

Cannot speak highly enough of Sneakers Prep, they recently managed to repair one of my Favourite Michael Kors handbags, both of the handles had seen better days & I was over the moon when I found out... See more

Company details

  1. Shoe Repair Shop
  2. Cleaning Service
  3. Leather Cleaning Service
  4. Shoe Factory
  5. Shoe Shining Service

Written by the company

The leading footwear cleaning and restoration specialists in Kent. We provide a wide range of expertise and experience to keep your footwear and accessories box fresh. Now Operating from a commercial space in Gillingham, Sneakers Prep have completed thousands of cleans and restorations on trainers, heels, shoes, football boots, and even sliders. We have covered pretty much every type of footwear imaginable. But guess what…It is not just shoes!! We also clean and restore bags, purses, wallets and other garments in need of restoration. From cleaning, scuff repairs, suede restoration, crease removal, light repairs all the way to full repaints, dye work, colour changes and custom colour work, Sneakers Prep does it all to ensure your items are cared & restored to the utmost highest level possible. We pride ourselves on the quality of our work as well as giving a customer focused experience. We strive to ensure each and every item is returned back with the same WOW factor as brand new. Our results speak for themselves. Why buy new when you can clean and restore at a fraction of the cost?


Contact info

4.9

Excellent

TrustScore 5 out of 5

69 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(69)

1 review in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Cracking service

Left Nike Tiffany’s, Uggs, and Travis Scott Lows with the team and they did a great job, I’m a collector so wouldn’t just go anywhere. Highly recommend….

September 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Box Fresh

Box Fresh ! You would think you have brought a new pair of the same trainers ! Will always trust nick and Sarah thank you

March 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great service

Great service! Shoes were picked up and delivered to and from my house. Convenient, easy, would definitely use again!

June 1, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

Brilliant job of my Louis Vuitton sandals

I recently trusted Sneakers Prep with my pair of Louis Vuitton sandals which needed a LOT of TLC - The team gave them back to me like a brand new pair, after needing a deep clean and painting restoration. Amazing job & service!
Thanks guys 😊

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

The service is absolutely 5⭐️

The service is absolutely 5⭐️, everything from picking up the shoes, the brilliant communication through the process & the fantastic quality of work, my Boss’ came back pristine.

I can’t recommend Sneakers Prep enough, I will definitely use them again, & I would recommend them to everyone.

May 27, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, restored my old Gazelles so they look good as new. Very friendly and excellent value. Don't write off your old trainers, Sneaker Prep are miracle workers!

April 28, 2024
Unprompted review
Advertisement
Rated 5 out of 5 stars

A first class service in every way, and great value for money too!!

Absolutely delighted with the service received from Sneakers Prep.

I dropped in some heavily soiled Gucci sneakers (which I thought were close to beyond help), A pair of Gucci Driving Shoes with heavy sole and toe wear, A pair of Louboutin Dandelion Spikes in need of suede cleaning and “livening up” and a Gucci baseball cap that needed a good clean.

The work on all items was completed to an incredibly high standard and within a good timescale too.

I genuinely thought that the driving shoes were beyond salvation, and didn’t exactly have high expectations for the sneakers, but I can honestly say both pairs look absolutely incredible. The skill and talent the Sneakers Prep guys employ to do such work really blew me away.

The cap, it’s like a brand new one, genuinely, it cannot be faulted, and the Louboutin Spikes look like they are fresh out of the box.

All 3 pairs of shoes look great, smell great, and were returned in nice dust bags and with shoe trees in place.

I was delighted with the end result as you can probably tell, and the total price represented superb value for money.

I would recommend Sneakers Prep to anyone, and I will certainly be a returning customer to this fantastic business run by nice people.

Thank you guys!!!
Regards
Jon Primett

April 24, 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect! I thought my trainers were not saveable but they came out looking box fresh. 100% will be using these alll the time

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Just the best!

Just the best!! Been using sneakers prep for a while now and each time they do not disappoint, always return my shoes looking brand new! And the fact they collect and drop off is just so handy! Highly recommend.

March 2, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look