Sneakerstuff Reviews 12

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

4.3

Excellent

TrustScore 4.5 out of 5

12 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, thanks for persevering with my order. At 1st I thought your order confirmation was incorrect as size of trainers was US not UK. I am ashamed to say I gave you a bad review which I have withdrawn and replaced with a 5* experience based on your fast and effective customer service helping me navigate the sizing issue, great product supplied and super fast delivery. Thanks again, I will be back 😊

February 4, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Bad customer service and not obiding EU Law

Just a very bad webshop trying to make you pay for all the shipping in case of returns. Don't let them trick you, if you pay with PayPal raise a case and escalate until they refund you the original amount. Under EU law they are not allowed to substract the shipping fee (€12) from them to you. Customer service does not respond. Very unprofessional malicious company. I have no trust their raffles are real (opinion). Experience: I have "won" always the sneakers which are not that popular, just at a higher cost, without free shipping and just a ridiculous customer service. Stay away.

December 7, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Terrible

Terrible, service ordered was told my shoes had been dispatched ,the next thing I know is, my money has been refunded with no explanation , had to email to find out they never had my shoes in the first place .

November 17, 2020
Unprompted review
Rated 1 out of 5 stars

Stay away!

Awful customer service, you well never get money back, if the items you ordered are defective. Stay away!

December 7, 2018
Unprompted review
Advertisement
Show reviews in all languages. (12 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look