First class service. Answered all my many questions with no problems and very quickly. Great knowledge of the product they were selling. Delivery was rapid and the price better than any other seller I... See more
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Late writing this review, bought my daughter for her birthday High top jordans and i was worried that the size may not be right. Customer service was fab, they said they would exchange to bigger size... See more
I ordered a hoodie that I was able to select my chosen size and pay for item aswell as pay for delivery within 3 days. 5 days later I still hadn’t received item and after contacting them was told that... See more
Absolute brilliant service. I have brought multiple items from this company and there literally isn’t anything they can’t find or source. The delivery turn around is so quick and the knowledge... See more
Company details
Written by the company
From the latest trainers and clothing such as Air Jordan 1's, Fear Of God Essentials, Nike Dunks, Nike Air Force 1's & Yeezy's to the most luxury designer brands. The UK's favourite personal shoppers have you covered. Shop with Sneaker Velocity!
Contact info
Kemp House, 160 City Road, EC1V 2NX, London, United Kingdom
- Sneakervelocity@gmail.com
- sneakervelocity.com
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Excellent and quick service
Excellent and quick service! Perfect deals and pricing, will definitely be using this service again!
First class service
First class service. Answered all my many questions with no problems and very quickly. Great knowledge of the product they were selling. Delivery was rapid and the price better than any other seller I got in contact with. Will certainly buy from again in future. Top notch!!
Excellent Customer service!
Would highly recommend using Sneaker velocity! They are always on hand to answer any questions, and provide A* service when it comes to sourcing & delivery.
Best service!
Have used these guys a few times and have always had amazing service. I like that they're always on hand to answer any questions, the whole process feels really personal. They clearly care about their clients!
I ordered a hoodie that I was able to…
I ordered a hoodie that I was able to select my chosen size and pay for item aswell as pay for delivery within 3 days. 5 days later I still hadn’t received item and after contacting them was told that they did not have item in stock and could not source it. Somewhat disappointed
Have not received my package
Great selection of sneakers always fast…
Great selection of sneakers always fast delivery and top quality brands
Very Poor
Poor! Orderedy wife a pair of dunks for Xmas 13th December. Had a confirmation of the order. That was my final update before chasing my order and sending numerous emails also I paid express delivery for the just makesure I received the order in time for Xmas day! I had dpd wasn’t responding to them for my delivery then I had they had covid had hit them etc too many excuses. For me I don’t understand how they can take an order without guarantee that you have the stock it’s false advertisement and frankly a waste of time! Finally my oder was cancelled by them not me! And I was refunded but no email to inform this was happening! No apology no nothing for wasting my time and waiting on a Xmas present which was never coming! Wouldn’t waste your time with these because who knows if they have actually got your sneakers available!?!
Quite disappointed with the quality
Quite disappointed with the quality, and the box was drawn over which isn't good when there going into my collection of over 100 pairs
I sent an email about my purchase and…customer service
I sent an email about my purchase and didn’t get a reply
Brought Amiri trainers and the box was…
Brought Amiri trainers and the box was badly damaged bearing in mind it was meant to be a gift.
Great Quality trainers
3rd time ordering from sneaker velocity. My daughter loves her trainers.
Great quality and great customer service.
Fast delivery and great service highly…
Fast delivery and great service highly recommended 🙏🏽
delivery took a long time and when the…
delivery took a long time and when the shoes finally arrived they had a black paint mark on the tongue and laces. The shoes should’ve been checked when the order was processed.

Reply from Sneakervelocity
10/10 Service
Cant fault these boys! 10/10 service from them. All authentic and products look great. Any problems I had they were easy to talk to and get it sorted. Would definitely recommend and use again.
I've bought multiple products at…
I've bought multiple products at multiple times with this guy. Best of the best and great service as always with a quick turn around.
Great Experience
Great Experience, ordered wrong size and was so easy and smooth to exchange. Highly highly recommend.
Quality Service
Terrible customer service sent repeated…
Terrible customer service sent repeated emails no answer back has owed me £200 for over a month still no answer.. Terrible terrible terrible
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