SNG Barratt - UK Reviews 115

TrustScore 4.5 out of 5

4.6

Stourbridge Road, The Heritage Building, WV15 6AP Bridgnorth, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant. Tom went above and bey... See more

Rated 5 out of 5 stars

I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more

Company replied

Rated 5 out of 5 stars

I ordered parts by phone very easily after speaking to an efficient knowledgeable parts staff member. The price was fair so I asked about availability of another part I had recently purchased elsewher... See more

Rated 5 out of 5 stars

Fast and reliable service with smile:) We live in Germany and I often order parts for my old cars here, it does seem a lot quicker and sometimes cheaper to order from UK rather than Europe even with... See more


Company details

  1. Auto Parts Manufacturer
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Jaguar Dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.


Contact info

  • Stourbridge Road, The Heritage Building, WV15 6AP, Bridgnorth, England, United Kingdom

  • 01746765432

4.6

Excellent

TrustScore 4.5 out of 5

115 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I placed an order on Monday 25th May

I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would receive a delivery Monday 1st June which I did, thank you. Delivery is very expensive (£7.99). I manage the spares for our club, the Sunbeam Talbot Alpine Register, and send parcels with Royal Mail 48 Hours Tracked for £3.65. Our club could buy more items if the delivery charges were reduced. All in all not a great experience.
John Donegan

May 29, 2026
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Rated 5 out of 5 stars

Fast and reliable service with smile:)

Fast and reliable service with smile:)
We live in Germany and I often order parts for my old cars here, it does seem a lot quicker and sometimes cheaper to order from UK rather than Europe even with the Taxes / distance factors.
Keep it up - we need you!

September 29, 2025
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Rated 5 out of 5 stars

Tom's tremendous customer service ☑️

I had a fair idea what I needed for my Jaguar XJ6, however a pal gave me the wrong part number. I emailed 📧 and asked about the OEM part and Tom Rochelle was brilliant.
Tom went above and beyond when he followed up on my incorrect part number and sourced the Correct one for me.
Tom proceeded to locate the part and seeing I was across the pond in Ireland Tom ordered my part through SNG Netherlands 🇳🇱 thereby saving me some money on silly customs charges. Tom sealed my deal with his professional and knowledgeable experience and got me exactly what I was looking for.
I spoke with Phil by telephone and he was courteous and polite, however this time Tom was outstanding 👏 👏👏
Excellent Customer Service 👌

Damian 🤓
Jaguar Owners Club Ireland 🇮🇪

March 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent knowledge and communication…

Excellent knowledge and communication throughout the process of ordering and discussing the suitability of parts for my vehicle. I collected the parts in person and again face to face contact with the sales agent to conclude the sale is friendly and personal. First stop shop for E type parts.

February 26, 2026

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