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Snips Reviews 4

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TrustScore 2.5 out of 5

2.6

Home Goods Store
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Company details

  1. Home Goods Store
  2. Coffee Shop
  3. Coffee Store

Contact info

2.6

Poor

TrustScore 2.5 out of 5

4 reviews

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Rated 5 out of 5 stars

Outstanding Customer Service - Thank you!

I love my Moka Dosa coffee dispenser with all my heart - I think it might even be my favourite possession! I have gifted one to several friends - they love it too.
When the little handle snapped in half after many years of use, Snips Customer Service replaced it speedily and without question.
So many organisations could learn a lesson from Snips' approach - they would increase customer retention, word of mouth recommendations and repeat purchase. Sadly most customer service departments have forgotten about their purpose. Look and learn from Snips guys!
Viva Snips! - Viva Italia!

July 18, 2023
Unprompted review
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