Snowballs Underwear Reviews 

60
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Comfortable and great fitting underwear. I use them for my sauna sessions. Very easy to place the cooling pack which lasts for my whole 20 minute session. Would buy again.

Rated 5 out of 5 stars

Great experience, quick shipping and they fit great! They were purchased for post-vasectomy wear and they have been totally perfect. Soft and comfortable, sturdy, and very supportive. The multiple ice... See more

Rated 4 out of 5 stars

Comfortable underwear, ordered a size up based on others comments. Only wish is the band around the waist was a bit tighter as it tends to slip down. The rest of the underwear fits good. Was worried a... See more

Rated 4 out of 5 stars

Very innovative product! I would love to see the material and fit change a bit. I love the material and fit of seperatec underwear...if you could incorporate your ice pack pouch into their underwear i... See more

Company details

  1. Health & Medical

Information provided by various external sources

Snowballs™ is a scientifically backed cooling underwear that was conceived as a natural fertility aid for men, and can also help relieve scrotal pain.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

60 reviews

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No recent history of asking for reviews

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4.3

All reviews

(60)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with snowballs has been…

My experience with snowballs has been great, they definitely help in many ways, the customer service team is also extremely helpful and will treat you like family. What a wonderful company

October 20, 2025
Unprompted review
Rated 4 out of 5 stars

Hands Free Cooling

This underwear will change your life; the ice pack sometimes requires adjustment, and they tend to slide up a bit, but they are great for home use! I wear these every day, and although they are not discreet, they are still great for home use.

August 25, 2025
Unprompted review
Rated 5 out of 5 stars

Sauna optimization

I use these in the sauna, and they do an excellent job keeping the testicles cool.

A few notes on how to get the best experience, you need to have multiple packs and you might need to size up.

My sauna rotation is approx an hour in a 60-70 Celsius sauna. I will cycle the packs every 20 minutes which allows me to keep everything cool.

Hope this helps!

June 26, 2025
Unprompted review
Rated 5 out of 5 stars

Surprise,,,surprise, surprise,

After my surgery.in post op.i asked my dr.if I should I purchase some of the underware for post surgery.he said save your money.was he wrong.i purchased several pair.what a difference.i am walking with a smile.thank you fred.coppola

February 27, 2025
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Reply from Snowballs Underwear

Thanks, Fred! We couldn't be happier that Snowballs worked for you!

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Rated 3 out of 5 stars

The three stars go for the concept

The three stars go for the concept. The cooling pads don’t cool enough or for as long as expected, and they get hot quickly. Sadly, the reason I bought them was to use them in the Sauna to protect my testicles from overheating, but it doesn’t help. Other than that, the pads are poorly designed in terms of size and shape, they don’t cover the whole area, and the materials are uncomfortable.

April 22, 2024
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Rated 2 out of 5 stars

Extremely over priced for the quality…

Extremely over priced for the quality (low), functionality (ice in underwear), and over value delivered.

The underwear is as cheap as it gets lol. Order them and you will see what I mean. I’m embarrassed for this company or the dude that started it.

The ice pack is poorly designed in very way and is so thin you can expect it to stay cold for about 10 minutes in a sauna if that at only 130degree F. The edges of the ice pack are extremely sharp and will scratch you skin.

Overall, I highly regret this purchase. I will just find a small ice pack, stick that into a sock and then into my underwear for when I use the sauna.

Please note I have used this product unbiasely and with baseline expectations for almost a month. Have used at least 30 times.

December 6, 2023
Rated 3 out of 5 stars

Little bit to tight.

Overall, my experience with this product has been positive, spanning from the impressive packaging to the high-quality material of the underwear. However, a notable drawback is the sizing. Despite typically wearing small to medium-sized underwear, I ordered three packages in medium, only to find them uncomfortably tight. Unfortunately, wearing them resulted in discomfort and even some pain in my testicles due to excessive pressure, even without the ice pack. I'm giving it three stars primarily because, in my experience, every other medium-sized underwear I've purchased has either fit well or been slightly loose.

November 16, 2023
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Reply from Snowballs Underwear

Thanks for your thoughtful review. Snowballs are designed a bit snug in order to keep the SnowWedges close to the body, so we generally recommend that men who don't like snug underwear purchase a size bigger. Also, we're happy to accept exchanges on unused units. Finally, if you decide to make another purchase, please let us know, and we'll send you a nice discount. Best of luck to you and yours!

Rated 5 out of 5 stars

My order came in with damaged cooling…

My order came in with damaged cooling packs, I reached out to customer service and within 2 days I had 4 replacement packs! Really appreciate them taking care of their customers. Product itself is great and zero issues there.

October 5, 2023
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Rated 1 out of 5 stars

Horrible customer support

Horrible customer support.

They ignore my completely and just say "Hi, thanks for contacting us. We've received your message and appreciate you reaching out."

September 3, 2023
Unprompted review
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Reply from Snowballs Underwear

Hi Vincent. The only record we have of a purchase to your name was 5 years ago on amazon.co.uk. We also have records of our Amazon customer service messages, and we proposed a couple of options to you, but you never responded. You should also have access to this in your Amazon account. We would appreciate you having another look and reconsidering your review. If you have any further questions, you're always welcome to write to us at contact@snowballsunderwear.com.

Rated 5 out of 5 stars

I use them daily for my sauna sessions

I use them daily for my sauna sessions, and they’re exactly what I needed. The underwear is soft and high quality, and the ice packs fit nicely and cool for a full 30+ minute sauna session.

April 1, 2023
Rated 1 out of 5 stars

Garbage

The gel packs don’t last long at all. One of my gel packs leaked. Underwear design is ok, but it is way cheaper and efficient to just put on ice pack under your balls. Waste of money. And their return policy is garbage. It should be, that if returned, no questions asked. Instead they say that if they are used they wont accept them. How will you know how they perform unless you use them?

March 7, 2023
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Reply from Snowballs Underwear

Hi Karl. We're happy to replace a broken ice pack if you'd like to write us at contact@snowballsunderwear.com. As for the returns, we can't accept used underwear. That's pretty standard with underwear everywhere. Please just let us know if we can help you with anything else.

Rated 1 out of 5 stars

Im still wating for my product

Im still wating for my product, it didn´t arrived yet.

March 17, 2023
Snowballs Underwear logo

Reply from Snowballs Underwear

Hi Maria. This was shipped the day of your order. A delivery attempt was made on March 2, 2023 at 4:43:00 PM. Please write us at contact@snowballsunderwear.com rather than here so that we can help you privately investigate this.

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Rated 4 out of 5 stars

Great underwear overall, but the affiliate program needs work

I recently had a reverse vasectomy procedure, and my neighbor told me about these underwear. Happy with the purchase itself, as they are great and comfortable underwear. However, my neighbor is an affiliate for your company, and although his exact affiliate link was used, he did not receive credit for my purchase.

November 28, 2022
Rated 4 out of 5 stars

Best of cooling underwear. B+

Have tried all of the cooling underwear. This is nice for the ice packs but they don’t last more than 30 minutes or so. Ideally they would be able to be worn without ice and keep tested cool. For snowballs: Sizing runs small. Pouch isn’t contoured enough. Would be nice if the inside of the pouch was mesh/bamboo so the ice packs would disproportionately transfer cooling to testes. Poor value considering high price.

September 16, 2022

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