Snowtrex should still improve the web, especially coming back from some details delete the search. Help line was helpfull, operators were both skillfull and gave me the answers to my questions. The... See more
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I couldn't find hotel we were accommodated last year. So I've made a phone call and got detailed and professional answer. Very much helpful!
I used Snowtrex for the third time, all our previous stays were perfect. Everything was as expected.
everythink OK , no problem
Company replied
Company details
Written by the company
Zájezdy SnowTrex jsou atraktivní především díky své jednoduchosti a srozumitelnosti a uspokojí i ty nejnáročnější příznivce zimních sportů. Doménou naší nabídky je orientace na individuální přání zákazníka a kompletní servis. SnowTrex zajišťuje pro své zákazníky ubytování a skipas. V mnoha střediscích je možné si vybrat mezi četnými nabídkami ubytování v několika cenových kategoriích. Kurzy lyžování/snowboardingu a vypůjčení vybavení je u mnoha středisek možné přiobjednat jako extra službu. V těch největších lyžařských střediscích jsou k dispozici i delegáti zájezdu, kteří pestrým programem přispějí k příjemné dovolené a spokojenosti našich hostů (účast na zábavném programu je dobrovolná). Právě touto službou se SnowTrex podstatně odlišuje od mnoha jiných organizátorů lyžařských zájezdů, kteří nabízí pro větší skupiny zpravidla jen jedno ubytování v daném středisku s celodenním zábavným programem. SnowTrex – individuální přístup a kompletní servis!
Contact info
Bonner Str. 484-486, 50968, Köln, Germany
- 234 495 495
- info-cz@snowtrex.com
- snowtrex.cz
4.8
Excellent
79 reviews
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Reply from SnowTrex CZ
Dear customer,
Thank you for your positive feedback.
Kind regards,
Your SnowTrex Team
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Cestovní kancelář Snowtrex CZ
All information on the websites is clear and complete. Communication with Snowtrex is fast and effective.
February 8, 2025
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Easy searching
August 1, 2024
all OK and perfect
March 22, 2024
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I asked for hotel in wolkink distance…
I asked for hotel in wolking distance from ski arena and hotel is out of civilization and roud to hotel must be pay 20€ every retour. It was very unprofesionality!!!
November 15, 2023
Reply from SnowTrex CZ
Dobrý den,
děkujeme za Vaši zpětnou vazbu.
Je nám líto, že Vaše dovolená neproběhla k Vaší plné spokojenosti. Kontaktujte nás, prosím, na e-mailové adrese service-cz@snowtrex.com, abychom mohli Vaši stížnost podrobně prověřit. Děkujeme.
S pozdravem
Váš tým SnowTrex.
Client support
January 10, 2024
Main service is good, help line works great. Small things to be improved Snowtrex should still improve the web
Snowtrex should still improve the web, especially coming back from some details delete the search.
Help line was helpfull, operators were both skillfull and gave me the answers to my questions.
The time for confirmation of the reservation could be shorter, though the final result is satisfactory :)
January 8, 2024
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The lady at phone was very helpful
The lady at phone was very helpful, but she did not know more about places and hotels than it was written on your web.
December 14, 2023
Snowtrex CZ feedback
Simple and intuitive website, big choice, professional customer service, clear communication.
November 3, 2023
It was without problems,quick
It was without problems,quick. The approach of the staff was really pleasent.
October 20, 2023
I couldn't find hotel we were…
I couldn't find hotel we were accommodated last year. So I've made a phone call and got detailed and professional answer. Very much helpful!
September 19, 2023
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I used Snowtrex for the third time
I used Snowtrex for the third time, all our previous stays were perfect. Everything was as expected.
February 20, 2023
Awesome filters on website
I like their website where you can use very detailed filter. good price and a lot of ski centers.
December 31, 2022
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