Snugtoes Reviews 

I brought some slippers off this company via NOTHS.
They weren’t the cheapest but the reviews seemed honest and helpful.
I purchased a pair and have worn them daily as that’s what slippers are for and within 4 months a hole and stitching has come away on one of them. I’ve let the company know I wasn’t impressed and they have said “ it’s wear and tear “ what in less than 4 months. I’m quite flabbergasted.
So far not great customer service and not sure I would buy again from them.
Disappointing as the slippers are quite lovely.

First the good news - the slippers themselves are fine. Comfortable and warm with decent soles.
Now the bad news - the heat pouches are simply not up to the job and, despite being very careful, several have failed and leak after very little use. The last one just suddenly started leaking without even being warmed. We have complained to Snug Toes who were dismissive (customer service was very poor) and totally failed to recognise the problem.
It's a shame because the concept is good and I cannot believe it is difficult to source or produce heat pouches that do not just leak after very little, careful, use.