Pleased however disappointed that they are no longer printed on both sides anymore. Preferred the Snugzys I’ve ordered previously when they were printed on both sides rather than now when are only pr... See more
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Company details
- #99 of 124 best companies in Online Marketplace
Written by the company
Create your very own Cuddle Teddy with Snugzy. Turn yourself, friend or family, into a Custom Pillow they can adore
Contact info
United Kingdom
- hello@snugzy.com
- snugzy.com
Hasn’t replied to negative reviews
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quick delivery and came exactly as the…
quick delivery and came exactly as the preview
Fun pillow
Fun pillow with your chosen photo as a face, my 6year old son love it. I printed his 2year old face on it and he call it baby bro.
Great quality and service
Great quality and service. Super-quick delivery. Bought as a gift and I know she will love it. Highly recommend :)
Perfect novelty gift
Perfect novelty gift, husband loved it! Prompt delivery, great customer service thank you
Absolutely the worst company to work…
Absolutely the worst company to work with! THEY sent the wrong pillow but because we were traveling and did not pack it with us to take a picture, they will not honor just sending a corrected one. Sent it late to begin with, but also sent the wrong one. totally ruined my daughters Christmas surprise that she had saved up for. Customer service is also rude. BEWARE! This company is a scam!!!
Pleased however disappointed that they…
Pleased however disappointed that they are no longer printed on both sides anymore. Preferred the Snugzys I’ve ordered previously when they were printed on both sides rather than now when are only printed on one side and the back plain black. Not so effective 😔
Delivered on time
Got a body cushion for a stag doo
Got a body cushion for a stag doo, absolute comedy gold, fast delivery. Great quality and service. Thanks!
Absolutely terrible service
Absolutely terrible service. Placed an order, a couple of days later received an email asking to send the photo again and then nothing. Despite several emails asking for updates, I got absolutely nothing back from them. As it was a Christmas present I was left without a gift and with no explanation, despite ordering more than three weeks before Christmas. I ended up having to email yet again to cancel the order, still no reply. With no other way to contact them, I had to raise a dispute with my bank in the end to get my money back. Really shocked at how bad their service was and still no explanation from them. Would advise to shop elsewhere.
What a unique fun gift.
What a unique fun gift.. to cheer up a special person. Great birthday gift , . Fast delivery
So happy with my new pillow
My cat sadly passed away so I ordered a pillow using his photo. When it arrived, I was absolutely over the moon. The image on the pillow is crystal clear and it’s exactly how I wanted it. Having this pillow is such a massive comfort to me as I miss my cat so much every day.
Shipping time
Hi, I bought one of your plushies December 30th and it took until January 7th to ship. Although it has been stuck in the “original post is preparing shipment” pre-shipping in the Netherlands for 6 days so far even though I bought expedited shipping. Hopefully the plushie ships soon so I can give a review about the product, but so far the extremely delayed shipping has interrupted that.
Absolutely love my snugzy
Absolutely love my snugzy. So so soft. Arrived when expected.
The item is great quality and arrived…
The item is great quality and arrived fast after a easy ordering experience
Excellent,i stumbled apon snugzy but…
Excellent,i stumbled apon snugzy but the product was really good
Terrible service from Snugzy.
The item I bought hasn’t arrived well past the date it was supposed to. No tracking information available and despite emailing repeatedly I have not received a single reply. Atrocious customer service. Sorry I ever dealt with these clowns
Avoid this company at all costs
Avoid this company at all costs. Having previously purchased a few years ago their products have gone significantly downhill. They now only print on one side (previously it was both), there isn't enough filling with the legs left loose and flapping about, and the overall quality feels like that of a company looking to cut corners to cut costs. Finally, their customer service is non-existent. It took them three attempts to send the right product to me having sent me two dolls with a random bloke's face on it. They have no customer service number to call and they don't reply to emails. I eventually got through to someone by messaging through Instagram. So very very poor and really disappointing. Avoid, avoid, avoid.
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