SnusMe.io Reviews 

3,712
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 963 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the extremely fast shipping and efficient delivery service, even across international borders. Customers consistently highlight the great prices, often noting significant savings compared to local options, and appreciate the wide selection of brands and flavors available. Many also commend the product quality, describing items as fresh, well-packed, and superior to alternatives found elsewhere, with orders arriving complete and in perfect condition. However, some customers also noted issues with delivery, including packages being held up in customs, lost by carriers like FedEx or UPS, or arriving damaged. A few other people also felt that parts of their order were missing, incorrect, or had best-by dates that were too close, leading to dissatisfaction with the received product.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the extremely... See more

Product

Clients share positive opinions on product, highlighting a great selection of brands, flavors, and strengths,... See more

Order

Customers generally report positive experiences with their orders, highlighting smooth checkout processes,... See more

Price

People report positive experiences with price, often highlighting competitive and unbeatable pricing, even... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the fresh products, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge range of brands and flavours and extremely fast shipping. I live in Australia and require a prescription to order their products. I uploaded my script to their website when ordering and had no... See more

Company replied

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more

Company replied


Company details

  1. Tobacco Shop
  2. e-Commerce Service

About SnusMe.io

Written by the company

SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.

Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.

SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.

For support, order questions, or tracking help, contact us at support@snusme.io.

SnusMe.io is intended only for adults of legal nicotine age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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1-star

Asks customers to review

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4.6

All reviews

(3,712)

894 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Took forever to get through customs,

Took forever to get through customs,

November 7, 2025
SnusMe.io logo

Reply from SnusMe.io

Hi,

Sorry about the wait. Customs processing times can unfortunately vary and are outside our control, but we're glad it made it through in the end. We hope you enjoy your order.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Happy Customer

I'm happy with my experience with this site and plan on doing business with them again soon.

March 28, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's great to hear. We look forward to your next order, thanks for choosing us.

Warm regards,
SnusMe Team

Rated 4 out of 5 stars

Convenient!

Good experience even with a holdup from the F. D. A. On the states side of the transaction.
The only complaint. I thought I was ordering 7.5 mg and everything I received was 3 mg.

March 25, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad to hear the overall experience was good despite the FDA delay. Regarding the strength, we totally understand the mix-up. It's an easy one to make since we list both nicotine mg per pouch and mg per gram. Hopefully you'll still enjoy what you received, and now you know what to look for next time.

All the best,
SnusMe Team

Rated 5 out of 5 stars

My order was received and correct

My order was received and correct. Continous updates truly will order from snus again

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad everything arrived as it should and that the updates kept you in the loop. We'll be here when you're ready for your next order.

Best,
SnusMe Team

Rated 5 out of 5 stars

Very good sweeden company with snus and…

Very good sweeden company with snus and nic pouches i can only recommend also shipping is fast 🤗

January 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the recommendation, really appreciate the kind words. Glad the shipping lived up to expectations too.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Good

Quick delivery, good products

March 12, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the review. Enjoy your order.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Jumbo can is awesome

Crazy fast delivery!
Sweden to Colorado in 4 days!

March 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Sweden to Colorado in 4 days is a solid result. Glad you're enjoying the jumbo can, it's a great way to stock up. Thanks for the review.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

I received my order within 7 days of…

I received my order within 7 days of placing it from Sweden to the US.
The price was good as well considering they're almost 10$ a can here.

March 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Seven days from Sweden to the US is great timing, and we're glad the savings made it worth it compared to local prices. Thanks for choosing us.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Best snus site fr

Pricing good, speed of delivery excellent and had all the selection we need

March 27, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad we ticked all the boxes for you. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

quick

quick, accurate delivery to the US!

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the kind words, happy it all arrived quickly and correctly.

Best,
SnusMe Team

Rated 5 out of 5 stars

Very quick

Very quick, fair priced, exactly what I ordered.

Thank you.

March 23, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's what we strive for. Thank you for the review, we appreciate it.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

The product is great

The product is great, fair priced and it was delivered on a schedule. As promised. I buy exclusively from snusme.com and will continue to do so!
Thank you!!!

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Hearing that you buy exclusively from us is a real compliment. Thank you for that kind of trust and loyalty. We're glad the products, pricing, and delivery keep hitting the mark for you.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Quick shipment

Quick shipment. Item arrived as expected

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad everything was spot on. Thanks for the review.

Best,
SnusMe Team

Rated 5 out of 5 stars

Fast

Fast, accurate, decent pricing

March 25, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Appreciate the review. Three for three, that's what we like to see.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Fast shipping

Fast shipping

March 26, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the review, glad it reached you quickly.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

Always a wonderful experience

This company is always fast, reliable, and communicates honestly. Always a wonderful experience.

June 23, 2025
SnusMe.io logo

Reply from SnusMe.io

Hi,

Really kind of you to say. Honest communication is something we take seriously, so it's great to know that comes through. Thanks for your continued trust.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

the best

Quick to process and ship. Never a mistake on my orders for the past couple of years. Nothing to complain about. I love SnusMe!

February 5, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

A couple of years without a single mistake is something the team can be proud of. We love having you as a customer, thanks for the loyalty and the kind words.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

My go to place for white snus/pouches

My go to place for white snus/pouches, great selection and great customer service.

March 24, 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Really appreciate being your go-to. It's always nice to hear the selection and service both hit the mark. Thanks for your loyalty.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

No Better Option!

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CUSTOMER SERVICE, so despite the current US Customs issues Snusme always responds/acts quickly. Order from Snusme, you won't regret it!

March 22, 2026
Unprompted review
SnusMe.io logo

Reply from SnusMe.io

Hi,

What a review, thank you for that. It means a lot to know that the prices, selection, and customer service are all working well for you. We really appreciate the recommendation and your continued support.

All the best,
SnusMe Team

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