Snuzone logo
Visit website

Snuzone Reviews 19,734

•
TrustScore 4.5 out of 5

4.6

Shipping Service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Good Site for buying Snus never had Problems, always delivered on time and they have good sales from time to time. Would recommend buying here!

Rated 5 out of 5 stars

Incredible service and commitment as well as a very helpful and responsive help desk. Delivery tracking is quick and easy and always delivered with care.

Rated 5 out of 5 stars

I recently ordered from Snus Zone and I had a great experience. The delivery was impressively fast, which really stood out to me. Everything arrived in perfect condition, exactly as expected. The o... See more

Rated 4 out of 5 stars

The products I ordered are the products I received so that is good. It took 8 days for my package to arrive but I paid for delivery that should have taken 2-4 day so that is less good. 4 stars is a ge... See more

Company details

  1. Shipping Service

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

20K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Reliable company

Good experience, delivery took some time but that was DHL's fault, can't complain!

January 20, 2026
Snuzone logo

Reply from Snuzone

Hello,

thank you for your review!

We are glad to hear that you had a good experience with us overall. We are pleased that everything worked out to your satisfaction despite the slightly longer delivery time by DHL. If you have any questions about the delivery status, please feel free to contact our customer service team at support@snuzone.com.

Kind regards,
Snuzone

Rated 5 out of 5 stars

Why buy from snuzone?

Well first of all, they have excellent prices and a wide range of snus. Shipping took as long as promised (3-5 days) and packaging was nice and light so it was easy to carry. Snus was also fresh and just like it has to be so i give them 5/5 stars, i recommend ordering from here to everyone and i have not had any problems up to this point.

January 20, 2026
Rated 5 out of 5 stars

Besttttt

The products are consistently high quality, the website is easy to use, and the ordering process is smooth and reliable every single time. Deliveries are fast, everything arrives well packaged, and customer service has always been helpful whenever I’ve had a question :)

January 22, 2026
Unprompted review
Rated 1 out of 5 stars

My order didnt arrive

January 19, 2026
Unprompted review
Snuzone logo

Reply from Snuzone

Hello,

thank you for your feedback!

According to the shipment tracking, you were unfortunately not at home during the first delivery attempt. Another delivery attempt should be made later today. If this does not happen, please contact our customer service directly at support@snuzone.com.
Our team will of course provide you with the best possible support in resolving this issue.

Best regards,
Snuzone

Rated 1 out of 5 stars

Wrong address and returned order problem

I have not received my order because it was returned back and I have not heard back from you regarding the order.

January 9, 2026
Snuzone logo

Reply from Snuzone

Hello,

thank you for your message!

After checking your tracking information, we were unable to find you at the address provided, which is why the delivery failed.
In addition, a nickname was provided instead of your full name when placing the order, which unfortunately made delivery difficult or impossible.

Our customer service team has already taken care of your request.

Best regards,
Snuzone

Rated 4 out of 5 stars

Got what I ordered but in double delivery time

The products I ordered are the products I received so that is good. It took 8 days for my package to arrive but I paid for delivery that should have taken 2-4 day so that is less good. 4 stars is a generous rating given that I had to pay for late shipping.

January 12, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look