Sobha Realty Reviews 

132
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 74 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the staff to be very helpful and professional, often going above and beyond to assist with various processes. Reviewers frequently highlighted the excellent customer service, appreciating the prompt responses and efficient handling of their inquiries. Several individuals specifically praised certain team members for their dedication and ability to resolve issues effectively. However, some people were dissatisfied with the payment process, citing issues with hidden charges, late payment fines, and difficulties in receiving timely confirmations. There were also concerns regarding the service, with some customers experiencing unresponsiveness, unaddressed emails, and a lack of support when problems arose. The response time was ambiguous for some, with reports of delays in communication and a lack of clarity in timelines.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, with many praising individuals for their professionalism,... See more

Customer service

Customers had positive experiences with customer service, highlighting timely assistance and helpful... See more

Response time

Clients share ambiguous opinions on response time, with many expressing frustration over slow communication... See more

Payment

People report negative experiences with payment, citing a lack of genuine care for clients once contracts are... See more

Service

Users describe ambiguous interactions with service, with many reviewers expressing significant disappointment... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Shoba sales personnel promise the world to you when they are selling an apartment to you but when the customer wants to sell, the sakes people disappear. The one that has sold you the apartment le... See more

Rated 3 out of 5 stars

This company job is make surplus venture-so they create sooo much of inventory and so automatically the demand reduces. So the investors don’t get proper appreciation in due course. And the other p... See more

Rated 2 out of 5 stars

Sobha works through different agents who give false promises and sell the unit. But as the time goes buy the agents changing words and spoil the reputation of Sobha group. I bought a single bedro... See more

Rated 2 out of 5 stars

Sobha is a company which rips off their clients with their dictatorship, once you are trapped in a purchase of property they will impose several hidden and unlawful charges to give you possessio... See more


Company details

  1. Real Estate Developer

Written by the company

We are an international luxury real estate developer committed to redefining the art of living by building sustainable communities. Founded in 1976 by PNC Menon, a legendary innovator in the real estate industry, as an interior design business in Oman, we have established our presence all over the world with developments and investments in UAE, Oman, Bahrain, Brunei and India.


Contact info

3.4

Average

TrustScore 3.5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(132)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT INVEST IN THIS COMPANY…

DO NOT INVEST IN THIS COMPANY Absolutely terrible company to deal with. I made 3 instalments and throughout all they have done is make mistake after mistake. They refuse to offer a refund and are now saying they have the right to keep my money even though it’s due to their incompetence that I have lost confidence. They don’t even have the decency to give me my money back after making numerous clerical errors. Communication is also horrendous sometimes left over a week before getting a reply. STEER CLEAR.

September 17, 2022
Unprompted review
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Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost!

Please be wary of this so called company. It is a scam. You will be introduced to a sales advisor (most likely by a “friend” or someone you know) and they will show you around the area where the alleged apartments will be etc. Then they will take a deposit from you with no guarantee and despite not signing any agreements, if you want to pull out of the investment they will not return your money. Communication will be great for a little while as they convince you to make a deposit and invest but once things start going wrong it will be radio silence. No one will respond to you, they’ll put you through the ringer then suddenly you’ll realise you’ve been scammed. It’s sickening.

I’m speaking from personal experience and I’ve lost thousands. Please don’t fall for it.

November 17, 2021
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear callmeree,

Thank you for sharing your experience, and we are truly sorry to hear about the challenges you faced. Sobha Realty strives to uphold the highest standards of integrity and customer service, and we take feedback like yours very seriously.

We would like to investigate the specific details of your situation further to address any issues and ensure that our processes are transparent and fair for all our clients. Please reach out to us at your earliest convenience so we can work towards resolving this matter to your satisfaction.

We value your feedback and are committed to improving our services to prevent such experiences in the future. Thank you for bringing this to our attention.

Best Regards,
Sobha Realty

Rated 1 out of 5 stars

Unprofessional Great scam

Unprofessional Great scam
Dear all, please before paying any deposit payment ask for contact paper and receipts, read the term and condition, this company is an fraud, report action fraud if you have been cough on their bait.
and defiantly stay away for the person who introduce you in this scam

July 17, 2021
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear MdNazmul Islam,

Thank you for sharing your feedback with us. We take all reviews seriously, and we are disappointed to hear about your negative experience. At Sobha Realty, we strive to maintain the highest standards of professionalism and transparency in all our dealings.

We are deeply concerned by your allegations and take them very seriously. We would like to investigate this matter further to understand the specifics of your experience and address any concerns you may have.
Please reach out to our customer service team at your earliest convenience so we can work towards a resolution. We are committed to upholding our reputation for integrity and excellence, and we appreciate your feedback as it helps us improve our services.

Best Regards,
Sobha Realty

Rated 1 out of 5 stars

These people are spammers

These people are spammers. They got my email from an unlicensed provider and then spammed me. They tried to cover who they are by using A 3rd party mail service, so they know they are spamming unlawfully. Do you want to do business with someone that does this? I certainly do not.

Reply to theirs: Regain trust in your brand??!! Duh! Clearly you did not read what I said. Give me your MD's email address and I'll take it up with him if they agree to pay compensation for my time.

May 14, 2019
Unprompted review
Sobha Realty logo

Reply from Sobha Realty

Dear Mark A,

We are truly sorry to hear about your experience. Sobha Realty takes matters of privacy and data protection very seriously, and we do not condone any form of unsolicited communication. We assure you that we adhere to strict ethical standards when it comes to obtaining and using customer information.

We would like to investigate this matter further and address your concerns directly. Please reach out to our Customer Service team with any additional details so that we can resolve this issue promptly.

Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust in our brand.

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