SOCA ISLANDS Reviews 86

TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Believe an excellent job was done to accommodate my group. Especially before we got there. During the actual festivities, more man power is needed to make sure each group of people is accommodated in... See more

Rated 4 out of 5 stars

Al you do is pay and not worry about anything else after that. Everything is taken care of such as most meals, tours, airport pickup and drop off, inter country flights, excellent hotel choices, site... See more

Rated 5 out of 5 stars

My trip with Soca Islands to Trinidad for Carnival 2024 was my first time visiting the country. Let me just say Roger and his team made this entire experience AMAZING. From cultural events, transporta... See more

Rated 5 out of 5 stars

Soca Islands took care of all the planning and practicalities so that we can focus on enjoying the T&T carnival experience, fetes and all the great vibes. Roger happily tailored some of the exp... See more

Company details

  1. Tour Agency

Information provided by various external sources

Here at SOCA ISLANDS, we’re all travelers and ‘feters’ at heart. This is reflected in the exciting and immersive destinations and events we have selected.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

86 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Awesome Company

Great company! Well organized. I booked for my birthday and it was the best Soca experience I had so far. The group was really friendly. Very great time. Awesome memories for the rest of my life.

July 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Soca Islands Novelty

Soca Islands provided an extensive and highly attractive tour package which allowed us to have the most novel and memorable experience in Australia.
It was obvious that a lot of thought, research and careful planning contributed to a well organized fantastic tour of Sydney, Adelaide and Melbourne.
This well crafted package ensured everyone had a wonderful and incredible experience.
I look forward to many more tours and would unreservedly recommend Soca Islands to everyone.

June 2, 2023
Unprompted review
Rated 5 out of 5 stars

Soca Islands is the best!

Soca Islands prepared an extraordinary itinerary with a group of Rotarians from all over the Caribbean. My husband and I are in a Rotary club in the Bahamas and registered for their experience. It was the most incredible time, seamless transportation, thoughtfully planned tours, outstanding food and wine, and a completely headache-free and hassle-free vacation. I would highly recommend Soca Islands to anyone planning a trip, and can't wait to register with them again!

May 20, 2023
Unprompted review
Rated 5 out of 5 stars

Soca Islands Review

Soca Islands offers amazing packages, excellent customer service, value for money, an incredible itinerary for its tours, and opportunities for different cultures to interact and enjoy shared experiences. I participated in their tour to Australia and it was simple amazing!

June 1, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

Wrong Airport Listed in post!

Hello, I am just here to make a comment. The airport listed above for the 2023 Jamaica Carnival experience is listed as Maurice Bishop International Airport. This airport is actually in Grenada. Please correct the airport so your followers will know the correct information. Keep up the great work Island Soca. We love having the events and itinerary you guys provide.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

First Soca Islands & St Lucia Carnival!

Although I am giving my experience five stars, of course there were still some issues that happened. Regardless of those issues, once we made them known to another host he gladly took it upon his shoulder and resolved everything for us with a timely manner. He always stayed calm, constantly reassured us and always gave us definite answers. He was already dealing with another group but he gladly took us in; which was a group of five, added us to his group that he was already handling, made us feel welcome, introduced to each other and we all became friends. Most of our parties were all inclusive so they included food & drinks but he always made sure to ask us if we were hungry before & after every parties. He also helped us resolve our issue with our previous host by talking to him personally, face to face & not through a third party or via phone. This made us feel so much better & helped relieve any frustrations & tension we had built up. We will definitely be booking with Soca Islands again even if it isn’t for the same country carnival! We have become very close to our host & plan to keep in touch with him!

Thank you Soca Island for making our first St Lucian Carnival experience so great! Beyond great! It was an experience I will never forget & will forever love!

July 22, 2022
Unprompted review
Advertisement
Rated 4 out of 5 stars

Trinidad Carnival 2020

It was a seamless experience from Airport pick up to drop off, except for one hiccup. My group was well taken care of. I can definitely say, if and when I plan to travel to any of the islands for Carnival; it will be done through Soca Islands. Thank you all at Soca Islands for such a fantastic experience.

November 1, 2020
Unprompted review
Rated 5 out of 5 stars

Trinidad Carnival 2020 a Success!

I am truly appreciative of Soca Islands and their services for my Trinidad Carnival 2020 experience. We put our trust in them and they delivered! Accommodations, tickets/premium events, transportation all secured. Thank you! If someone was to ask me, "Would I book with them again?" The answer is Yes!

March 24, 2020
Unprompted review
Rated 5 out of 5 stars

Soca Islands exceeded expectations

Soca Islands made our first Trinidad Carnival experience an unforgettable one. They handled everything from accommodations, fetes, costume pick ups, to transportation and more. Any questions or concerns were promptly addressed. We felt confident about their knowledge and professionalism from the very beginning. We look forward to booking another adventure. Thank you Roger and the entire Soca Islands team!

March 10, 2020
Unprompted review
Rated 5 out of 5 stars

Wonderful service from Soca Islands

The best (and only) concierge I've used in Trinidad (twice) and Jamaica (once). Super professional and have their clients best interests and concerns as their focus. I will and would recommend them to everyone planning their Caribbean carnival experience.

March 5, 2020
Unprompted review
Advertisement
Rated 4 out of 5 stars

Excellent job! More man power needed.

Believe an excellent job was done to accommodate my group. Especially before we got there. During the actual festivities, more man power is needed to make sure each group of people is accommodated in a timely manner. Also, better explanation of the order of events is needed. For example, if we are to go from one fete straight to another, that needs to be stated.

March 5, 2020
Unprompted review
Rated 5 out of 5 stars

My first experience with Soca Island…

My first experience with Soca Island was for cropover. I needed two female a.m. bush packages; they went above and beyond to make sure I got them. This included delivery to the hotel I was staying at and checked in to see if we needed anything else during our stay. Soca island ensures that you get the best island experience and that you don’t want to go home!

November 24, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Seriously book through Soca Islands!

Soca islands made my 2nd trip to Trinidad Carnival go off without any issues. I planned Trinidad before without a service and there is honestly no comparison. Book your flight and let them do the rest! From the transportation, to the parties, to the costume pick up, makeup services and even ironing out all the fine details, they are the best. They even organized a wind down trip that gave me memories for a lifetime. I'll never go to another carnival without them. Very professional and reliable, and to top it off everyone on the Soca Islands Team is genuinely nice and down to earth. Book your carnival experiences through them. You won't be disappointed.

October 2, 2019
Unprompted review
Rated 4 out of 5 stars

They attend to all your needs before…

They attend to all your needs before you even get to your stay. Roger was the person that I dealt with from booking to my lift to the airport. Ask all yu want and they will make your experience one that you will not forget...yu want party they got it yu want scene they got that too

September 30, 2019
Unprompted review
Rated 5 out of 5 stars

Soca Islands - Amazing Carnival Experience

An excellent service run by outstanding people. Truly a great company that gives you great customer service and actually cares about you and your entire group having a great time. Soca Islands went out of their way to make sure we were comfortable and enjoyed our Carnival experience. Without a doubt would reuse and have already booked another Carnival experience with them for next year. All the package options were as advertised and exceeded expectations in terms of delivery and ease of entry and transport to events. All tickets and costumes were picked up/and or delivered with ease. Literally booked the service and everything else was smooth. Roger was a great host and person, fun to be around and always professional.

I attended Jamaica Carnival 2019 with a group and booked Soca Islands last minute with no idea of what to expect. Their website was very professional and easy to understand, and I get comfortable using the service based on the communication. Honestly, Soca islands was a great decision and my entire group loved Roger and the entire service. Can’t wait to enjoy the Carnival experience with Soca Islands again.

September 30, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look