Bought from before multiple times, and shipping was fast, but now they have sent me the wrong item. Tried emailing and calling, but no one is picking up. Let's see how this gets resolved.... Will... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered from Socal on two occasions now for some Yeti products (including a new, popular release). The customer service I’ve received has been top notch! Delivery is also extremely quick and reliable... See more
Had difficulty with my PayPal so called up to enquire about a yeti cooler. The guy on the phone was super helpful 10/10 customer service. Delivery arrived in less than 24 hours! Highly recommend and... See more
Parcel came quickly (2 days), in great condition and I didn't have any issues with their website. Allowed me to buy an item for my partner that I struggled to find anywhere else online. All round good... See more
Company details
Written by the company
We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.
Contact info
Third Avenue, SO15 0JX, Southampton, United Kingdom
- 02380 788155
- websales@socal.co.uk
- socal.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A very professional and friendly…
A very professional and friendly company to deal with. The drivers are very helpful and honest as are the customer services personnel.
May 2, 2025
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Fast postage
Fast postage, reasonable prices. Had been looking for a specific Yeti cup for a while and they had one available and posted in quality time
April 11, 2025
Needed advice on a new griddle
Needed advice on a new griddle. Gave me amazing info and sorted my problem for me.
Great place for all your bbq/griddle accessories and more.
April 4, 2025
Great Quality…
Cover is great quality and was delivered very quickly. The reduced price was amazing.
April 2, 2025
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Item ordered and shipped in less than…
Item ordered and shipped in less than 24hrs.
5*- Thank you.
April 1, 2025
Friendly and helpful
Friendly, familiar with premises. Really helpful advice. Top notch.
March 1, 2025
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Great shopping experience with Socal.
Great shopping experience with Socal.
Delivery was prompt and well packaged.
Peter was went above and beyond in response to an after sales question.
Would definitely shop there again for any outdoor pizza/bbq equipment.
February 1, 2025
Unprompted review
Quick delivery,thanks
February 5, 2025
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Great response time and delivery
Used Socal this week to purchase 2 YETI Dog Bowls. Emailed in advanced for availiblity of the product and was responded to the same day.
Ordered after 2pm and item was sent next day delivery and received the very next day. Great packaging and great company. Would definately use again.
Thank you
February 5, 2025
Customer satisfaction is clearly a priority to this company
Next day delivery is brilliant. Had confirmation and updates throughout. Items were packaged extremely well to prevent any scratches or dents. This company obviously takes pride and care in the satisfaction of their products and customers. So very pleased i chose Socal for my order.
January 31, 2025
next day delivery kept informed of 1…
next day delivery kept informed of 1 hour time slot driver polite and pleasant can't fault
February 3, 2025
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My go to Yeti stockist
Always a fantastic shopping experience with SocalBBQ.
Ordered 11.30am Monday and delivered the following day by 11.30am!!
Substantial packaging so no damage & if you spend over £75 there is no p&p.
Great range of Yeti’s in stock.
December 23, 2024
Unprompted review
Great purchasing experience
Ordered online. Quick an easy & item received very quickly. Very happy!
December 16, 2024
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