Soccer.com Reviews 816

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including cleats, clothing, and fan gear, often highlighting the excellent prices. Many people find the website easy to navigate, efficient, and user-friendly, making the shopping experience smooth and stress-free. The quality of the products, such as uniforms and jerseys, is frequently described as excellent and durable. However, some customers also noted issues with the ordering process, with some experiencing confusion, delayed shipments, or incorrect items. A few people were dissatisfied with the quality of certain products, such as jerseys with pulls or items that tore easily, and some mentioned difficulties with returns or exchanges, especially for customized items or when sizing charts were inaccurate.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great selection, quality, and variety of soccer... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, unfulfilled... See more

Website

Customers had positive experiences with the website. Reviewers frequently praise its user-friendly interface,... See more

Price

People report positive experiences with price, often finding great deals, sales, and competitive pricing... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the website's ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Edit: after speaking with Sports Endeavors LLC regarding this matter it was resolved. Both Mary and Heidi had exceptional customer service in helping to resolve the issue. If you can avoid using t... See more

Rated 4 out of 5 stars

Soccer.com has a nice selection of Newcastle United merchandise, but I am a little disappointed that Nick Woltemade's name and number isn't yet available for custom shirts.

Rated 5 out of 5 stars

Soccer.com has a great selection of cleats, clothing, and fan gear. If you're not a Goal Club member, it's inexpensive, and taking the discounts you get and pairing those with points and promo codes,... See more

Rated 5 out of 5 stars

We’ve been ordering from soccer.com for almost 20 years - through team soccer purchases for three kids to fan jerseys for all our favorite teams to soccer gear to just general sports apparel. Always g... See more


Company details

  1. Soccer Store

Information provided by various external sources

SOCCER.COM is the best soccer store for all of your soccer gear needs. Shop for soccer cleats and shoes, replica soccer jerseys, soccer balls, team uniforms, goalkeeper gloves and more.


Contact info

  • U.S. Highway 70A 431, 27278, Hillsborough, United States

  • soccer.com

4.3

Excellent

TrustScore 4.5 out of 5

816 reviews

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Rated 5 out of 5 stars

Always stocked up

I like that soccer.com is always stocked up in cleats, gear and discounts! Being a Goal Club member for many many years and still have some Eurosport magazines. I dreamed of buying the expensive predators back in 2002/03 but I couldn’t afford them at the time but now I splurge myself on cleats and gear I like to wear in the pitch!

September 22, 2025
Unprompted review
Rated 1 out of 5 stars

Feeling Scammed

Ordered a pair of shorts. They took payment for the shorts by marking as shipped. However, they never delivered item to FedEx.
Called twice but no answer. Emailed twice and received automated response. Called a third time and got someone. They said package would be express delivered. Same shipping failure. Tracking number generated but FedEx never received the package. Called a fourth time. The”Call Center” employee said she would reach out to shipping. Somehow I feel scammed by Soccer.com! This was my first and last order with them.

September 18, 2025
Unprompted review
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Rated 1 out of 5 stars

I don't get it

I don't get it. This is the biggest soccer retailer on-line and they literally suck at everything. Search a product? Sure, if you want the spinney-wheel for an eternity. Order a product? Well, you'll wait longer for it than you will for the spinney-wheel. Team kits are decided MONTHS in advance. How can you be back ordered for MONTHS? HOW? How can an organization be so bad at literally everything they say they do?

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

If I could give -10

If I could give -10, I would. The uniform was over 3 inches shorter than their size chart, and they refused a return because it was customized. Customer service was terrible, we waited 30 minutes to finally speak with someone who offered no real help. Extremely dissatisfied.

September 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Price of shoes were less expensive…

Price of shoes were less expensive than other sites, plus had a 15% coupon for signing up and $9 off for signing up for$4 lifetime membership. Also, they had a place to find out the best shoe and it came up w the same answers that I did research on.

September 7, 2025
Unprompted review
Rated 1 out of 5 stars

Not good…

5 seasons worth of uniforms and gear and they have not gotten a single order correct. Not one. Additionally, customer service seems to always be overwhelmed and, consequently, in a bad mood. Also, if you're with a club, they will jack prices knowing that you are "required to buy an entire package." Worst. Company. Ever!

September 6, 2025
Unprompted review
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Rated 5 out of 5 stars

I love that they have a system

I love that they have a system I. Place to make sure the real ballers can get their hands on them rather than the bots that love to suck the money out of wallets 10/10 would by from again

September 6, 2025
Unprompted review

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