Social Boost Reviews 

378
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 65 reviews, reviewers had a great experience with this company. Customers consistently praise the company's service, highlighting the significant and organic growth of their social media presence, with many reporting an increase in genuine followers. The staff members are frequently described as professional, helpful, and responsive, providing excellent communication and valuable insights. People appreciate the outstanding customer service, noting quick response times and a personalized approach that makes interactions smooth and efficient. However, some people mentioned issues with customer support, reporting that their inquiries went unanswered for several days or that the service became unresponsive after initial contact.

What people talk about most

Social media

Customers had positive experiences with social media, with many reporting significant growth in their social... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, efficiency, and genuine... See more

Customer service

Users describe positive interactions with customer service, highlighting the professionalism, responsiveness,... See more

Service

Customers consistently note positive experiences with service, often highlighting high-quality work, clear... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We've been working with Social Boost on our Instagram for just over a week and the results have been fantastic. We've seen real growth with genuine, high-quality followers. Tessa has been professional... See more

Company replied

Rated 5 out of 5 stars

⸻ I had a great experience working with SocialBoost. My manager, Nora, was always polite and professional. The team promoted my Instagram page carefully and responsibly. At some point, I no long... See more

Company replied

Rated 5 out of 5 stars

Firstly, I should point out that I have met these guys on a video call at least three times, and have been very particular with them. If your question is “are they genuine” then they absolutely ar... See more

Company replied


Company details

  1. Social Media Agency
  2. Business and IT Consulting Agency
  3. Design Agency
  4. Marketing Agency
  5. Online Marketing Agency

Written by the company

We help brands and Influencers to grow real, engaged Instagram followers by engaging with their target audience by hand. Our Organic Instagram growth technique is a safe, reliable and effective way to grow your Instagram account. No bots, no fakes, just real followers who love your content. We provide you with a dedicated Growth Manager, who will work closely with you to help you hit your goals on Instagram. you can book a meeting with them any time on Google Meet, or chat with them by email or phone. If you're interested in growing your Instagram account or have any questions for our team, please reach out. We look forward to hearing from you!


Contact info

4.2

Great

TrustScore 4 out of 5

378 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.2

All reviews

(378)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Great experience working with very responsive people.

January 5, 2024
Unprompted review
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Reply from Social Boost

Hi Joe,

Thank you for your kind words! We're delighted to hear that you had a great experience with our team. We strive to be responsive and provide excellent service. If you ever need assistance in the future, feel free to reach out.

We appreciate your positive feedback!

Holly ❤️

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Rated 1 out of 5 stars

Instagram banned - do not use service!

I used this service because I wanted to give my Instagram a bit of a boost. But it was a huge mistake. I had Nora assigned as my Account Manager and while she was friendly, there are no recommendations, no advice given, no personalization. You can tell they're just giving the same spiel to everyone. You put in all the targeted accounts, hashtags, all yourself and the "Social Media Manager" runs the campaign - who, btw is NOT the same person as the Account Manager, which should have been another red flag. Nonetheless, I decided to give the benefit of the doubt and see how the service was like for a few days. A few days in, I saw the following count spike up. It was a lot more than what I had originally agreed to, but she assured me it was part of the "strategy".

Literally the same day, I received an error from Instagram, saying my account was restricted from actions because of following too many people. I told Nora to halt activity on my account but it was too late, they already did all the actions that day. Because the Account Manager and the Campaign Manager were different people (in different timezones by the way), they couldn't stop their actions in time. I ended spending almost a week being banned from Instagram. It was excruciating. I did regain access again but only after not touching Instagram for almost 4 days, logging them out of my account, and safely making sure they didn't do anything on my account.

TLDR; this is a risky service, they don't really care about you. Don't fall for it, grow your Instagram organically.

December 26, 2023
Social Boost logo

Reply from Social Boost

Hi LL,

I'm really sorry to hear about your recent experience. It's clear we've fallen short, and I want to assure you that we take this very seriously. We aim for personalization and clear communication, and it seems we missed the mark.

I'd like to make things right and discuss how we can improve your experience. Please reach out to me directly on Livechat, so that we can set up a call. Your trust is really important, and we hope to have the opportunity to restore it.

I'd love to turn this around as soon as possible ❤️

Many thanks,
Josh

Rated 1 out of 5 stars

Absolutely ruined my instagram

Absolutely ruined my instagram. Following random people from counties miles away and relentlessly deleting all my close friends etc. do not use

December 14, 2023
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Reply from Social Boost

Hi John,

We're genuinely sorry to hear about your experience, and we understand the importance of a personalized approach. We'd like to investigate this further to ensure it doesn't happen again.
Could you please reach out to our support team with more details? We're committed to making things right.

Thanks,
Holly ❤️

Rated 5 out of 5 stars

happy with services

My account now looks good and I'm happy with the followers I've got.

December 8, 2023
Unprompted review
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Reply from Social Boost

Hi Oksana,

Thank you for sharing your positive experience! 😊 We're thrilled to hear your account is looking great, and that you're happy with your followers.

If there's ever anything else you need, just give us a shout.

Happy boosting!

Holly ❤️

Rated 1 out of 5 stars

It's not a good service

It's not a good service, I don't recommend it. The basic plan is not able to find interested followers. They do a random follow/unfollow. You get some followers, but in other languages (which are very unlikely to interact with your content). A bot works better, at least you can provide them with the right hashtags.
Edit: They ask for a meeting to discuss with you. They. Ask. You. That's perfect. But you attend the meeting and the person you talk to has no idea, hasn't seen your profile, and asks you: why did you want to have this meeting? what do you want? They ask you for a meeting, but they don't prepare it for you.
I put a review commenting on the problems I've had with them on Trustpilot, and they start working. They start calling and sending emails. They want constructive feedback to help them improve. I give it to them, and they justify themselves, replying that it's my fault because I didn't understand the services they offer. Perfect, but the review I wrote on Trustpilot stays because it is truthful (I just received an email that they will remove this review in three days if I don't provide more info, that's why I'm editing).
And no, I don't want a discount. A discount will not fix a bad service that, of course, I will not continue to pay for.

November 30, 2023
Unprompted review
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Reply from Social Boost

Hi Diego,

I appreciate you sharing your thoughts with us. I'm sorry to hear that your experience hasn't met expectations.

Your feedback is valuable, and I'd like to learn more about your specific concerns to see how we can improve.

If you're open to it, could you provide additional details in our LiveChat?

Thank you for bringing this to our attention.

Holly ❤️

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Rated 5 out of 5 stars

I am very satisfied with all team from…

I am very satisfied with all team from the starting. All of the team were very friendly and flexible reaching out to me and on disposal what I wanted to do further.

November 3, 2023
Unprompted review
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Reply from Social Boost

Hi Angela,

Thank you so much for your wonderful feedback! 😊
We're thrilled to hear that you've had a great experience with our team.

Your satisfaction means the world to us, and we're here to support all your future endeavors.

If there's anything else you need or want to explore, just let us know.

Cheers to more fantastic collaborations ahead! 🌟

Holly

Rated 5 out of 5 stars

Highly recommend

Social Boost really helped out instagram profile grow substantially over a few months. We were very happy with the service and they are always willing to chat, or suggest ways in which we can do things more successfully.

November 1, 2023
Unprompted review
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Reply from Social Boost

Hi Lani,

Thank you for the glowing review! 🌟

We're thrilled to have played a role in your Instagram growth journey. It's fantastic to hear that you're happy with our service and suggestions.

If you ever need more assistance or ideas, we're always here for you.

Cheers to your continued success! 😊🚀

Holly

Rated 4 out of 5 stars

Great customer service and quick growth!

October 16, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Vanesa

Your 5-star review means the world to us! We're delighted that you've had a great experience with our customer service and growth.
If you ever require any assistance, don't hesitate to get in touch.

We're here to help you succeed! 😊

Holly ❤️

Rated 5 out of 5 stars

I am blown away by the professionalism…

I am blown away by the professionalism of those company. They keep there promise. I am very happy with the progression of my account.

September 18, 2023
Unprompted review
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Reply from Social Boost

Hi Gail

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that you're satisfied with the progress of your account.

If you ever need further assistance, don't hesitate to reach out.
Your success is our priority! 🌟😊

Holly ❤️

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Rated 5 out of 5 stars

Thanks to all the social boost camping…

Thanks to all the social boost camping for helping me grow my instagram page and follow
I use the campaign for 5 month and and the results are fabulous
Thanks alot to tessa one of the agents here on my campaign for being so helpful and responding all my questions about my instagram
Thanks alot

September 22, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

We're thrilled with your 5-star review! 🤩

Thanks for choosing Social Boost to grow your Instagram. Tessa and our team are here to assist you anytime.

Here's to your continued Instagram success! 🙌

Holly ❤️

Rated 5 out of 5 stars

Great experience

Holly, my content creative manager is very proactive resolving customer issues and also open to feedbacks. I really enjoy working with her and our relationship on person to person level as well.

September 20, 2023
Unprompted review
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Reply from Social Boost

Hi Henry,

We're delighted by your 5-star review! 😍 Holly, our Content Creative Manager, greatly appreciates your kind words. Your satisfaction is our priority, and we're here to assist you further whenever needed.

Thank you for choosing us! 🙌

Rated 5 out of 5 stars

Tessa is really supportive and always…

Tessa is really supportive and always replies to my emails.

She has helped me in growing my account.

Much recommended

September 20, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thank you for your wonderful review! 🤩

We're delighted that Tessa's support has been valuable in growing your account. Your recommendation means a lot to us.

If you ever need further assistance, please feel free to reach out. We're here to help!

Holly 💖

Rated 5 out of 5 stars

Organic Growth in Followers

Social Boost is amazing. My campaign manager effectively and efficiently used organic growth methods to increases my followers. I highly recommend this service.

September 15, 2023
Unprompted review
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Reply from Social Boost

Hi Chet,

Thank you so much for such a glowing review! 😍

We look forward to further growing your amazing page.

Holly ❤️

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Rated 5 out of 5 stars

I had a good experience with social…

I had a good experience with social boost! At least the service and the support was perfect. The support replies within minutes and every time I reached out they did a perfect job. My Campaign Manager Matt was always super friendly and helpful!

August 28, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Björn,

Thank you so much for such a positive review! 😊 We hope to continue the great growth and support for your Campaign!

I look forward to future progress.

Holly ❤️

Rated 4 out of 5 stars

They have helped to grow my Instagram…

They have helped to grow my Instagram organically in the first month. So I’m reviewing based on that. Will wait for the next month and see how the growth is.

September 4, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Gail,

Thank you so much for sharing your feedback! 😊

We hope to continue the amazing growth on your page.

I look forward to the next month's progress!

Holly ❤️

Rated 5 out of 5 stars

Anny is great!

Anny, who assisted me, was lovely to work with. She was polite, informative, and friendly, but also very professional.

August 31, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Tori,

Thank you for your positive feedback! 😊 We really appreciate it.

Anny is amazing, and we are thrilled to help you grow your page further.

Holly ❤️

Rated 1 out of 5 stars

They don't use the accounts you provide, think they know your audience better than you, and refuse to refund when their service is not as advertised

I signed up after speaking to their sales agent for half an hour. I took the time filling out their form, explaining who my target audience is, and providing them with several accounts to use that have my target audience. They not only did not use the information I provided, but they also followed random people who are in no way my target audience! Turns out that they do NOT use the accounts you provide if you have more than 40 mutual followers, except that's exactly how you know that you have the same target audience! Instead, they targeted an account of a religious fanatic whose followers don't even have kids when my target audience was parents! It's been 2 days that I've been demanding a refund as they are not providing the service they advertised and they are still trying to convince me that it's OK that it isn't my audience and won't give me my money back. I could have spent the time I am chatting following the accounts' followers on my own already. NOT WORTH THE MONEY unless you don't care who your followers are.

August 28, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Talia,

I am very sorry to hear about your experience. 😔

Please feel free to contact our LiveChat Team so they can assist you with this inconvenience.

Holly ❤️

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Rated 1 out of 5 stars

Paid and got nothing absolute scammers

August 24, 2023
Unprompted review
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Reply from Social Boost

Hi there,

I’m so sorry about your experience.

We would love to help you get the growth you deserve.

Please contact our Livechat Team as soon as possible, so we can turn this around.

Looking forward to improving your Campaign.

Holly ❤️

Rated 5 out of 5 stars

Outstanding First Month

It was a great experience using their services I must say.I tested for a month and got good results.My followers were genuine and wanted to know about me.For my work and school I had to cancel the subscription sadly but here me out if you continue using their services your results will multiply with every month!

August 23, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi Noel,

Thank you so much for your positive feedback! 😊

I am glad that you enjoyed your experience working with us, and I wish you all the best on your journey!

Holly ❤️

Rated 4 out of 5 stars

Great experience

I enjoyed using both www. socialboost.Co and www. Kenji.social

Both great platforms, and ai being used on Kenji was a game changer.

Highly recommended

August 13, 2023
Unprompted review
Social Boost logo

Reply from Social Boost

Hi there,

Thank you so much for your positive feedback! 😊 This means the world to us.

We look forward to further working with you.

Holly ❤️

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