Social Nucleus Reviews 

47
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

We have had a great experience with the team so far. We have worked with social nucleus for around 8 months. I have worked with a few agencies before and the first big difference wa... See more

Rated 5 out of 5 stars

Already recommended to 3 other businesses. Starting out with a detailed onboarding journal that covered our business in more depth than we even knew we needed 😂. Since then the results have been gett... See more

Company replied

Rated 5 out of 5 stars

We've been working with Social Nucleus on a lead generation project for a couple of months now and so far, things have been really good. Our Account Manager, Matt, has been really knowledgable and we'... See more

Company replied

Rated 5 out of 5 stars

Working with Social Nucleus has been a huge upgrade over our last media buyer. Their attentiveness to trends, budget and adapting our Brand has led to much more growth than the last company we worked... See more

Company replied

Company details

  1. Advertising Agency

Written by the company

Paid Advertising Experts. Helping businesses grow.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

47 reviews

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4.5

All reviews

(47)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

We have had a great experience with the…

We have had a great experience with the team so far.

We have worked with social nucleus for around 8 months.

I have worked with a few agencies before and the first big difference was the focus on creative. The team have made a massive difference in our ads account with a mixture of our creatives and creatives provided by social nucleus.

It was brilliant to have an agency who do focus so much on creative and with that have helped us internally also give creative a stronger focus. This massively benefited us during Q4 where we saw a massive jump in sales specifically from BFCM.

The team handle our ads and our CRM & having a capable agency which can manage both has been extremely helpful in aligning campaigns.

The team is very responsive and a pleasure to deal with.

Cost is reasonable.

We look forward to 2026 with SN!

July 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Exceptional Partner for Fast, Sustainable Growth

Would highly recommend to any business looking to scale. Since joining, we’ve experienced significant and rapid growth. The services provided go far beyond standard practice in this industry. Working with Social Nucleus is efficient, professional, and straightforward - made possible by an infrastructure that many agencies simply can’t offer.

November 19, 2025
Unprompted review
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Reply from Social Nucleus

Thanks, Lewis! Much appreciated. Really looking forward to what we can build together next year!

Rated 5 out of 5 stars

Since bringing Social Nucleus on board

Since bringing Social Nucleus on board, they’ve taken over our marketing calendar and made sure everything we do is planned and joined up. They’ve helped us grow revenue, improve margins, and focus on high-margin products, while spotting opportunities we would have missed. Their advice has shaped decisions well beyond marketing.

August 13, 2025
Unprompted review
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Reply from Social Nucleus

Thanks, James. More of the same next year!

Rated 5 out of 5 stars

Great guys to work with

Great guys to work with, really on the ball very dynamic and great delivery with assets and results, looking forward to continuation of our relationship in years to come.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Capo Uk Ltd

Capo Uk Ltd

Worked with Will and the team for roughly 6 months and can easily say massively helped the business achieve what we wanted and targets for this year are well underway to achieving!

Very easy to work with which was Key for myself and business partner especially in the industry we are in!

April 10, 2025
Unprompted review
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Reply from Social Nucleus

Let's go! Another year in the bank with Capo. Roll on 2026!

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Rated 5 out of 5 stars

Social Nucleus to the rescue!

I hate being in Ads Manager and messing around with creatives. That’s just not where I add value. SN came in, took it all off my plate, and performance has only improved since.

April 9, 2025
Unprompted review
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Reply from Social Nucleus

Thanks, Lauren! More of the same next year!

Rated 5 out of 5 stars

Genuinely the first time I haven’t felt…

Genuinely the first time I haven’t felt stressed about our ad account. Everything just runs smoothly now — creatives are delivered on time, performance’s solid, and I’m not waking up checking ROAS first thing. It’s been a huge weight off.

February 12, 2025
Unprompted review
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Reply from Social Nucleus

Thanks, Ellie! More of the same next year!

Rated 1 out of 5 stars

I would be very wary of trusting…

I would be very wary of trusting anything this company says. They initially cost us a significant amount of money messing with ads they didn't have authority to alter. They then promised to make up for this they by switching our websites from Woocommerce to Shopify to help improve conversions. They pulled 5 websites into one and the Shopify system is simply not able to redirect from more than one site to one site, so their strategy lost us almost all of our 19 year established traffic for several months. We made a claim which they said they supported on their indemnity insurance, only to finally establish they had simply been bluffing us off for six months and now have to go through costly legal process to try and reclaim the £80k lost revenue their mishandling cost us. We are now being passed around between their own and their insurers solicitors while they hope we just disappear.

July 1, 2024
Unprompted review
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Reply from Social Nucleus

Hi Nick,

We’re sorry to hear you’re still feeling this way. While we don’t agree with how the situation has been described, it’s important to clarify the facts.

Your claim was passed to our insurer earlier this year so it could be assessed fairly by a neutral third party. Since then, Social Nucleus has had no role in managing the process, we don’t control decisions, timelines, or requests. Our only involvement has been providing the evidence requested from us, which we have done in full.

We’ve since been informed by our insurer that:

- No certified financial documentation has been provided by you.
- Only Excel spreadsheets have been submitted, containing inconsistent figures.
- These figures do not match records filed at Companies House.
- And there has been no response from your legal team since April, when a formal request was made for verified documentation and standard cooperation with a forensic accountant.

Just to be clear, these points were relayed to us by the insurer. They are not Social Nucleus’s own conclusions.

We referred this matter in good faith so that it could be handled independently, without bias or opinion. That remains the correct process, and we’ve continued to cooperate fully.

We’re also pleased to see the website in question remains in use and hope that reflects its long-term value beyond the current disagreement.

Kind regards,
The Social Nucleus Team

Rated 5 out of 5 stars

We have used several agencies along our…

We have used several agencies along our ecom journey. Social Nucleus are quite simply a level above any we have worked with, their knowledge and ability to be nimble with changes that need doing daily are second to none. The other things we have been really impressed with is their ability to create content for us. Would highly recommend SN.

October 14, 2024
Unprompted review
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Rated 5 out of 5 stars

5 Star

After hopping between a few different marketing companies Social Nucleus were recommended to us and 3 months in we can definitely see why. Great communication from Sean propped up by results that have exceeded our expectation. Great work and thank you!

Josh & Jack

May 1, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review, boys. It's been a great year or so. Really looking forward to what 2025 has to offer!

Rated 5 out of 5 stars

Social Nucleus have helped scale our…

Social Nucleus have helped scale our business to unbelievable heights over the last two years. They have been able to keep a healthy ROAS while pushing spend these last few months especially.
Any issues, they are always there to help immediately. Big shout out to Charlie and Will for all their hard work 🙏

May 2, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review, Liv. We really appreciate the feedback and love working with Cleens!

Rated 5 out of 5 stars

200% up YoY Growth!

We've been with Social Nucleus for around 6-months now. Q4 was obviously amazing (as it should be).

However, this year we're tracking over 200% up YoY growth, profitability.

The team are always available, communication is amazing and they help with everything outside of the ad account too.

March 27, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review! It's been a great year so far. Here's to many more!

Rated 5 out of 5 stars

Such a great start! Super happy

I have been working with Social Nucleus for a few months and it’s been a great experience so far. My account manager is super attentive with my ads account and the content that is going up. They have helped me improve the site check out which has increased our conversion rate. They really care about all elements of the website not just the ads, and how we can work together to get the best results.

March 4, 2024
Unprompted review
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Reply from Social Nucleus

Thank you, Ruby. We've loved working with you the last year or so. Long may this continue!

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Rated 1 out of 5 stars

Highly Unprofessional

Highly Unprofessional! Organised a meeting , Booked a call and waited and waited for someone to Join ..
Got a follow up email saying that sorry you could not join the call as were not taking on any new start ups .. FYI we have been trading for over 22 years
You should have not booked the call !

March 14, 2024
Unprompted review
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Reply from Social Nucleus

Hey Kartik - Thanks for the email. Unfortunately at the time we were at capacity and did email to let you know.

All the best in the future!

Rated 5 out of 5 stars

amazing results

amazing results

if you have an ecom brand and need social media marketing (eg Facebook, tiktok, snapchat, etc) I highly recommend

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company that delivers

We have been working with Social Nucleus for 8 months now and we have been impressed by the results they have achieved in a short space of time.

We are given weekly result updates, all correspondence is instant and the team are all great to deal with.

Looking forward to seeing what they help us to achieve in the future!

February 13, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review, James!

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Rated 5 out of 5 stars

Everything you want from a media buyer

Working with Social Nucleus has been a huge upgrade over our last media buyer. Their attentiveness to trends, budget and adapting our Brand has led to much more growth than the last company we worked with. Will was great in communication up front and that allowed us to make a clean switch over to Social Nucleus without headache. Jack has been our account manager since and has been available when needed, even with the 8 hour time difference.

February 12, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review, Nick. It's been a great few years working together! Long may it continue!

Rated 5 out of 5 stars

We started working with Social Nucleus…

We started working with Social Nucleus last year and have seen nothing but growth. We're a golf apparel brand that caters to the younger audience!

10% growth in sales month one. 28% growth in month two and they sold us out of stock (our problem). Then the next month was 139% growth in sales. 180% growth in 3 months and we now have our largest ever order going in.

Bring on 2024!

January 30, 2024
Unprompted review
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Reply from Social Nucleus

Thanks for the review, Greg! Long may this continue.

Rated 5 out of 5 stars

Social nucleus more than tripled sales in 5 months!

Social nucleus are the Facebook ads agency I wish I had found two years ago. Performance has been fantastic right from the start, way better than I was able to achieve on my own. The staff are brilliant, extremely knowledgeable, and there is so much benefit from having their broad knowledge of what’s going on in loads of different industries. I had a terrible experience with an agency a couple of years ago which put me off hiring one again for a long time. But social nucleus have hugely exceeded my expectations.
They have more than tripled sales between July and December compared to the same period the previous year and have done so with a decent profit margin.
Value for money is also amazing, for a basic fee they will run ads on FB, google, TikTok, whatever works best for your business.
They will also design/creat ads and help build landing pages.
If your ads aren’t working with social nucleus, then you can be sure the problem is the offer, not the ads strategy, which is a huge step forward for a lot of businesses because then you can start making changes that will make a real difference.
I highly recommend them.

January 16, 2024
Unprompted review
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Reply from Social Nucleus

Hi Patrick! Thanks so much for this review. We had a great year together in 2023. We expect more of the same growth for 2024!!

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