Very impressed with this company. Mateo did an outstanding job at managing the project efficiently and answering all of my questions. The graphic designer Darryl is very skilled and created... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We help Klaviyo-based e-commerce brands maximize customer LTV, boost retention, and drive 40%+ of total revenue through email.
Contact info
United States
- socialscout.us
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mateo is terrific
Mateo is terrific. Friendly. Works quickly. Listened to our notes. A great experience.
Mateo & Social Scout were AMAZING!
Mateo provided exceptional support throughout the entire email creative process. He addressed all of our questions and concerns with professionalism and accommodated our adjustments efficiently. His communication was outstanding, which ensured that the project was completed in a timely manner.
Mateo is a work horse
Mateo is a work horse. Doesn’t stop tweaking emails until completely sure that they are perfect. Pays close attention to details and data analytics inside klayvio and is always trying to help us win. Help us be better. If you get the chance to have Mateo manage your account you better take advantage
Mateo was great!
Mateo was great! Easy communication, quick execution, and overall pleasant to work with. They helped us set up email/sms flows that have given our business an immediate revenue lift.
A Fantastic Experience!
We've been really thrilled working with Social Scout, from the quick responsiveness of their team when we originally reached out for engagement to the ease of Contracting out with them and their response to some of our specific needs. Mateo is incredible and has a deep knowledge of flows and how to make them better. We've already seen some really exceptional results!
We tried this with no success two previous times with other providers, the third has been the charm with Social Scout. Easy 5 stars!
Superior service and stunning flows!
Mateo and his team have been excellent to work with from day one! Quick to respond to any questions and make any changes requested. My email flows are now gorgeous, and I can’t recommend this team highly enough!
Amazing experience
Amazing experience, wonderful communication and a beautiful outcome on the products we hired them to create for us. Mateo was exceptional.
Great Communication and they Email Experts!
They have a large amount of experience in the email marketing space. They are on it immediately and there's no delay in responses. Phil and Mateo were helpful and collaborative. Having it be done for a one time fee was helpful as well.
Mateo and his team delivered what they…
Mateo and his team delivered what they promised. Its refreshing to get a service that delivers great quality but also on time of proposal. Very satisfied with the results we have already seen from the flows.
Love working with Mateo
Love working with Mateo! Understand what I wanted and got my ideas! Was more than willing to change everything I needed and wa Avery helpful during the process!
Mateo and the team that he worked with…
Mateo and the team that he worked with were very professional. They worked quickly and responded to every change I needed. I would definitely recommend using Social Scout!
Great People, Great service
Been using Social Scout for about a month on our email marketing flows, full Omnisend management. So far they've been excellent, tesign quality is genuinely nuts and our revisions have been turned around really fast. Working with Mateo has been easy and he has been very accommodating when we push back or change direction.
Communication is clear and everything is executed quickly at a high standard. Highly recommend for anyone looking to move on their email programs.
Great Communication and Service
Mateo was great talking through the process of making my Klaviyo flows and keeping in touch every step of the way. The product delivered was well done and changes were made quickly.
Excellent
Excellent! Mateo was amazing to work with and understood our vision so well. Our flows look amazing!!! I am so happy with everything. Thank you!
Great experience!
Great experience! Was super impressed with the personal account management/support (shout out to Mateo!).
There was a lot of back and forth on the design, but the Social Scout team made countless revisions (and did them promptly) to make sure they fit our needs until we were perfectly satisfied! We are excited about the new look of our emails and excited to see how they perform!
Mateo was great
Mateo was great. He showed me the plan and after a discovery call about my brand and sending over all required information to shared document all I had to do was wait for the first round of flows to come available for my review. The flows looked way better than I imagined and were on point with my brand. I am very happy with the quality, communication and execution.
Mateo was great to work with!
This company goes ABOVE and BEYOND!!!
This company goes ABOVE and BEYOND!!!! One thing about contracting someone as a small business it's very risky. You never know who you will work with or if the will spend the time to understand you and your brand. All I have to say is Social Scout is legit worth every penny. Not only did they take the time to understand us, we had a vision and they matched it! They took the time to educate us and set us up for success after they are done building out our flows. Thank you Social Scout for making this such a great experience and shout out to Mateo and Seth for all the hard work. Honestly such a great experience.
I had a really nice experience working with Mateo from Social Scout
I had a really nice experience working with Mateo on my Klavijo flows. He was extremely helpful. Actually went out of his way (above and beyond) to help me with other issues my business is having. I appreciate his knowledgeable suggestions. The designs created were on point with my business. The work was completed in a timely manner too. Now I just wait to see the results. We are super excited for that here!
Mateo is great with communication ad…
Mateo is great with communication ad keeping us in the loop. He listened to our story and what we were looking for, then executed on it. He created some great flows for us and we can't wait to see the improvement in our sales.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








