Social Scout Email Marketing Reviews 

128
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff for their incredible professionalism, efficient project management, and clear communication throughout the entire process. The team consistently delivers exceptional results by creating beautiful, tailored email designs and high-performing marketing flows that significantly boost overall brand engagement and revenue. Some reviewers were happy with how quickly the onboarding process went and how smoothly every single project ran from start to finish without any hassle. Consumers also noted that the creative team is extremely patient and adaptable when handling detailed design revisions and custom business requests.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the team for being extremely efficient,... See more

User experience

Users describe positive interactions with user experience, highlighting fast communication, collaborative... See more

Marketing

Customers had positive experiences with marketing, expressing great satisfaction with the email campaigns and... See more

Social media

Consumers find satisfaction in social media integration and email marketing flows, reporting an exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with this company. Mateo did an outstanding job at managing the project efficiently and answering all of my questions. The graphic designer Darryl is very skilled and created... See more

Rated 5 out of 5 stars

Excited to have the Social Scout flows integrated into my email marketing just in time to kick off our busy holiday season! Once we aligned on the design direction, the Social Scout team created f... See more

Rated 5 out of 5 stars

The team at Social Scout have been outstanding to work with! They completely reworked our flows, and the difference was immediate. The new flows look clean, intentional, and on-brand — but more... See more

Rated 5 out of 5 stars

I had a really nice experience working with Mateo on my Klavijo flows. He was extremely helpful. Actually went out of his way (above and beyond) to help me with other issues my business is having. I... See more


Company details

  1. Marketing Agency

Written by the company

We help Klaviyo-based e-commerce brands maximize customer LTV, boost retention, and drive 40%+ of total revenue through email.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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No recent history of asking for reviews

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4.9

All reviews

(128)

120 reviews in the last 12 months

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Mateo

Rated 5 out of 5 stars

Mateo & Social Scout were AMAZING!

Mateo provided exceptional support throughout the entire email creative process. He addressed all of our questions and concerns with professionalism and accommodated our adjustments efficiently. His communication was outstanding, which ensured that the project was completed in a timely manner.

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo is a work horse

Mateo is a work horse. Doesn’t stop tweaking emails until completely sure that they are perfect. Pays close attention to details and data analytics inside klayvio and is always trying to help us win. Help us be better. If you get the chance to have Mateo manage your account you better take advantage

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo was great!

Mateo was great! Easy communication, quick execution, and overall pleasant to work with. They helped us set up email/sms flows that have given our business an immediate revenue lift.

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

A Fantastic Experience!

We've been really thrilled working with Social Scout, from the quick responsiveness of their team when we originally reached out for engagement to the ease of Contracting out with them and their response to some of our specific needs. Mateo is incredible and has a deep knowledge of flows and how to make them better. We've already seen some really exceptional results!

We tried this with no success two previous times with other providers, the third has been the charm with Social Scout. Easy 5 stars!

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Superior service and stunning flows!

Mateo and his team have been excellent to work with from day one! Quick to respond to any questions and make any changes requested. My email flows are now gorgeous, and I can’t recommend this team highly enough!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great Communication and they Email Experts!

They have a large amount of experience in the email marketing space. They are on it immediately and there's no delay in responses. Phil and Mateo were helpful and collaborative. Having it be done for a one time fee was helpful as well.

May 30, 2026
Unprompted review
Rated 5 out of 5 stars

Love working with Mateo

Love working with Mateo! Understand what I wanted and got my ideas! Was more than willing to change everything I needed and wa Avery helpful during the process!

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great People, Great service

Been using Social Scout for about a month on our email marketing flows, full Omnisend management. So far they've been excellent, tesign quality is genuinely nuts and our revisions have been turned around really fast. Working with Mateo has been easy and he has been very accommodating when we push back or change direction.

Communication is clear and everything is executed quickly at a high standard. Highly recommend for anyone looking to move on their email programs.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Mateo was amazing to work with and understood our vision so well. Our flows look amazing!!! I am so happy with everything. Thank you!

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

Great experience! Was super impressed with the personal account management/support (shout out to Mateo!).

There was a lot of back and forth on the design, but the Social Scout team made countless revisions (and did them promptly) to make sure they fit our needs until we were perfectly satisfied! We are excited about the new look of our emails and excited to see how they perform!

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo was great

Mateo was great. He showed me the plan and after a discovery call about my brand and sending over all required information to shared document all I had to do was wait for the first round of flows to come available for my review. The flows looked way better than I imagined and were on point with my brand. I am very happy with the quality, communication and execution.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

This company goes ABOVE and BEYOND!!!

This company goes ABOVE and BEYOND!!!! One thing about contracting someone as a small business it's very risky. You never know who you will work with or if the will spend the time to understand you and your brand. All I have to say is Social Scout is legit worth every penny. Not only did they take the time to understand us, we had a vision and they matched it! They took the time to educate us and set us up for success after they are done building out our flows. Thank you Social Scout for making this such a great experience and shout out to Mateo and Seth for all the hard work. Honestly such a great experience.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

I had a really nice experience working with Mateo from Social Scout

I had a really nice experience working with Mateo on my Klavijo flows. He was extremely helpful. Actually went out of his way (above and beyond) to help me with other issues my business is having. I appreciate his knowledgeable suggestions. The designs created were on point with my business. The work was completed in a timely manner too. Now I just wait to see the results. We are super excited for that here!

April 24, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo is great with communication ad…

Mateo is great with communication ad keeping us in the loop. He listened to our story and what we were looking for, then executed on it. He created some great flows for us and we can't wait to see the improvement in our sales.

April 22, 2026
Unprompted review

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