Social Scout Email Marketing Reviews 

126
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the highly knowledgeable staff for their incredible professionalism, efficient project management, and clear communication throughout the entire process. The team consistently delivers exceptional results by creating beautiful, tailored email designs and high-performing marketing flows that significantly boost overall brand engagement and revenue. Some reviewers were happy with how quickly the onboarding process went and how smoothly every single project ran from start to finish without any hassle. Consumers also noted that the creative team is extremely patient and adaptable when handling detailed design revisions and custom business requests.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, frequently praising the team for being extremely efficient,... See more

User experience

Users describe positive interactions with user experience, highlighting fast communication, collaborative... See more

Marketing

Customers had positive experiences with marketing, expressing great satisfaction with the email campaigns and... See more

Social media

Consumers find satisfaction in social media integration and email marketing flows, reporting an exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very impressed with this company. Mateo did an outstanding job at managing the project efficiently and answering all of my questions. The graphic designer Darryl is very skilled and created... See more

Rated 5 out of 5 stars

Excited to have the Social Scout flows integrated into my email marketing just in time to kick off our busy holiday season! Once we aligned on the design direction, the Social Scout team created f... See more

Rated 5 out of 5 stars

The team at Social Scout have been outstanding to work with! They completely reworked our flows, and the difference was immediate. The new flows look clean, intentional, and on-brand — but more... See more

Rated 5 out of 5 stars

I had a really nice experience working with Mateo on my Klavijo flows. He was extremely helpful. Actually went out of his way (above and beyond) to help me with other issues my business is having. I... See more


Company details

  1. Marketing Agency

Written by the company

We help Klaviyo-based e-commerce brands maximize customer LTV, boost retention, and drive 40%+ of total revenue through email.


Contact info

4.9

Excellent

TrustScore 5 out of 5

126 reviews

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No recent history of asking for reviews

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4.9

All reviews

(126)

117 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Mateo

Rated 5 out of 5 stars

Mateo at Social Scout was great to work…

Mateo at Social Scout was great to work with while setting up our email program. He was responsive, knowledgeable, and made the process smooth from start to finish. Questions got answered quickly, and the setup was handled with care. I'd happily recommend Social Scout, and I'd ask for Mateo again.

October 6, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo was amazing to work with

Mateo was amazing to work with! He helped me set up all of my Klaviyo flows and really took the time to make sure everything was done properly. He was extremely patient with me, especially because I had a lot of questions and kept wanting to make little changes along the way lol.

What I appreciated most was that he never rushed me or made me feel like I was asking too much. He listened to what I wanted, gave me good suggestions, and made sure I actually understood what was being done instead of just setting everything up and disappearing.

Very knowledgeable, responsive and easy to work with. Even after we had most of it finished, he was still helping me fine tune things and make sure everything was working the way it should.

Its honestly hard to find someone who is both good at what they do AND patient to work with. I would 100% recommend Mateo to anyone who needs help with Klaviyo, email flows or automations. Really great experience from beginning to end!

October 5, 2026
Unprompted review
Rated 5 out of 5 stars

Good Prices, Great Service

Prices were very reasonable, timeline was faster than expected, quality was great, and communication was more than I could've asked for. Mateo was very professional and helpful!

October 2, 2026
Unprompted review
Rated 5 out of 5 stars

These guys are amazing

These guys are amazing. The understanding of our brand was spot on. I'm so glad I found Social Scout. Mateo and his team are so great to work with. Next quarter, I will be having Social Scout build other flows for my other brands.

Thanks so much!

Erik - Zptech

September 18, 2026
Unprompted review
Rated 5 out of 5 stars

Mateo and his team have been amazing

Mateo and his team have been amazing. His team was quick to turn around the first set of deliverables and has been patient with us as we have had some image updates on our end that slowed things down. Appreciate the prompt communication as well. Great experience so far.

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience working with Social…

Great experience working with Social Scout on email marketing. The design work is professional and premium, exactly the look we were after. Turnaround and revisions are quick, and communication is great throughout. Mateo has been the best to work with. The emails actually convert, which is what matters.

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Very Impressed - Highly Recommend

Very impressed with this company. Mateo did an outstanding job at managing the project efficiently and answering all of my questions.

The graphic designer Darryl is very skilled and created beautiful email that perfectly reflect our brand and voice.

The team did a very thorough quality check before the emails went live. They truly care about the product they deliver.

One of the best companies I've worked with in the e-commerce space.

Highly recommend!

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Open collaboration and a can-do spirit…

Open collaboration and a can-do spirit by the account management team! Mateo was very responsive and understanding as we got up-to-speed on a very complex marketing challenge: Klaviyo. Social Scout has a wonderful business model and small businesses are perfectly primed to take advantage of their services. Well done!

September 10, 2026
Unprompted review
Rated 5 out of 5 stars

These Guys Are Good!

Mateo and the team at Social Scout are top tier professionals. I am very impressed with how quickly and accurately they were able to build out our email flows. The end product was exactly what I was looking for. Can't wait to see what they can do with my campaigns. Money well spent!

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

I loved my experience with Social Scout…

I loved my experience with Social Scout email marketing. I can't say enough good things. Working with Mateo was seamless. He has wonderful attention to detail. He was very responsive, and the end product was amazing. I can't recommend Social Scout email marketing and Mateo enough. I see myself working with them for many, many months and years to come.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

Professional, flexible, and top-quality work

Working with Social Scout was a pleasure. The team was professional, flexible, and genuinely easy to work with. The quality of the work was top notch, and we were able to give input throughout the creative process so our brand values and aesthetic came through in the final product. It felt collaborative from start to finish, and we're very happy with the result. Special thanks to Mateo and Wella, who were great partners on this.

August 15, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless from Start to Finish

From our initial exploratory sales call through creative execution and launching our eCommerce flows, Mateo and the Social Scout team were exceptional. They partnered closely with our team every step of the way, ensuring our goals were met and making the entire process seamless and easy to navigate.

August 7, 2026
Unprompted review
Rated 5 out of 5 stars

Phenomenal work!

Mateo and Phil did a phenomenal job and totally nailed it! Fast and straightforward communication, beautiful flows, and reasonable price especially for the high quality work that they do. Can't wait to test the flows and thank you so much!!

July 22, 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience with Mateo

Overall great experience with Mateo. He was helpful, available, and timely. Updated us throughout the process and answered any questions.

We are excited to see how these new flows perform!

July 13, 2026
Unprompted review

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