SocialUpgrade Reviews 196

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I paid $15 for Facebook likes and they sent it to the wrong social media page and even after sending them the correct link they still never refunded my money. I’m ticked that I paid for somebody else’... See more

Rated 3 out of 5 stars

I've had a pretty good experience. I'm an aspiring hip-hop artist that went from 140 followers to over 2000..but gradually gained over time... the people that follow me isn't necessarily my target aud... See more

Company replied

Rated 5 out of 5 stars

Fast customer care/real live person to help with your questions or concerns Real actual followers wth active account who genuinely want to follow No issues with account being hacked as of ye... See more

Rated 3 out of 5 stars

100 Genuine followers about every 2-3 weeks. Steady growth, but not as fast as expected. Tried the "turbo" option before and had even less follower growth. Tried changing hashtags but kept getting a d... See more

Company replied

Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Most Instagram marketing services deliver fake likes and fake followers who don’t interact with your account at all. With our genuine and powerful marketing techniques, your Instagram account will get the exposure it needs to get you organic, active followers.


Contact info

2.8

Average

TrustScore 3 out of 5

196 reviews

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Rated 5 out of 5 stars

Recommend for any start-up!

We've been using SocialUpgrade for our new business and have had a great experience so far! We get an average of 150 new followers a week and plenty of engagement on our posts. The SocialUpgrade team is extremely quick to respond to emails, and always on stand-by to address any concerns that we may have. It's a super easy and efficient way to grow your brand on social media!

March 15, 2018
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

March 15, 2018
Unprompted review
Rated 4 out of 5 stars

More engagement would be great

I like that my followership grows steadily, but my activity (likes, views, and comments) hasn't really grown much. So it would be nice to see more overall engagement.

March 15, 2018
Unprompted review
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Rated 1 out of 5 stars

Three times I’ve experienced my account…

Three times I’ve experienced my account being suspended because they couldn’t charge my account, three times I log into my banking app and they have charged me. I email them about it and they take another 1-2 days to email me back and excuse (wile my account is still suspended), it takes us having multiple emails back and forth for them to fix their mistake wile still blaming me on not” having enough funds in my account” , yet they are always able to charge on time when the payment is due

March 15, 2018
Unprompted review
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Reply from SocialUpgrade

Thank you for your feedback, Tania.

We appreciate you taking the time to tell us about your experience and completely understand your concern and your frustration.

The information you have shared is unique and from what you've mentioned, there are steps we can take together proactively to ensure that this does not happen again.

We want to further apologize if it took us longer than expected to reply to your inquiries. We try our absolute best to give our clients quick and efficient service at all times and it's frustrating to hear that your experience has been anything short of our standards.

Please reach out to your growth specialist and we will continue to work with you to ensure that your account is in good standing and your growth is meeting your expectations.

Thanks again for your review and we look forward to serving you better moving forward.

Rated 2 out of 5 stars

Not very efficient support

March 15, 2018
Unprompted review
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Reply from SocialUpgrade

Thank you for your feedback, Misha.

We're sorry to hear that you were not completely satisfied with your support experience. Please reach out to one of our growth specialists directly - we want to hear more about your experience so that we can improve our interactions moving forward.

Thanks again for your review and we look forward to serving you better moving forward.

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Rated 5 out of 5 stars

Has worked tremendously well for me.

Its great, I am at an average of about 1000 new followers per month. I have worked very hard to have great content on my site but that alone was not getting me followers. Social Upgrade has helped tremendously.

March 15, 2018
Unprompted review
Rated 3 out of 5 stars

Could make faster movement on the…

Could make faster movement on the followers and the likes make it look more realistic and the likes match the followers

March 15, 2018
Unprompted review
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Reply from SocialUpgrade

Thank you for your feedback, Fiona.

We have growth specialists on standby who can take a closer look into your account. After adjusting your settings and targets, we may be able to improve the velocity of your growth.

However, please note that given the nature of our service (organic growth through genuine marketing techniques) your growth speed may vary from time to time.

We thank you for your patience and we look forward to continuing to help you grow!

Rated 4 out of 5 stars

Our page has truly grown

Our page has truly grown under the guidance of Social Upgrade. At first some of the followers were a little random but we literally went from
300 followers and now that we’re over 3500 followers our page is attracting the right followers for our niche.

March 15, 2018
Unprompted review
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Rated 5 out of 5 stars

Social Upgrade is really amazing

Social Upgrade is really amazing! They do exactly what they promise you and more. My following has increased with real followers tremendously and I am always waking up to new followers even throughout the day. I recommend SocialUpgrade for any and everyone.

March 15, 2018
Unprompted review
Rated 4 out of 5 stars

Pretty easy set up

Pretty easy set up, don't have the ability to make changes personally. Could be better, could be worse. But as of now i am satisfied.

March 15, 2018
Unprompted review

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