SocialUpgrade Reviews 196

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I paid $15 for Facebook likes and they sent it to the wrong social media page and even after sending them the correct link they still never refunded my money. I’m ticked that I paid for somebody else’... See more

Rated 3 out of 5 stars

I've had a pretty good experience. I'm an aspiring hip-hop artist that went from 140 followers to over 2000..but gradually gained over time... the people that follow me isn't necessarily my target aud... See more

Company replied

Rated 5 out of 5 stars

Fast customer care/real live person to help with your questions or concerns Real actual followers wth active account who genuinely want to follow No issues with account being hacked as of ye... See more

Rated 3 out of 5 stars

100 Genuine followers about every 2-3 weeks. Steady growth, but not as fast as expected. Tried the "turbo" option before and had even less follower growth. Tried changing hashtags but kept getting a d... See more

Company replied

Company details

  1. Social Media Agency
  2. Media Company

Information provided by various external sources

Most Instagram marketing services deliver fake likes and fake followers who don’t interact with your account at all. With our genuine and powerful marketing techniques, your Instagram account will get the exposure it needs to get you organic, active followers.


Contact info

2.8

Average

TrustScore 3 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Social Upgrade has been very beneficial…

Social Upgrade has been very beneficial to my account. I have noticed an increase of couple of thousand followers in few months. The new followers showed engagement through likes/comments and some through story views! Highly recommend.
Looking forward for future services

March 13, 2018
Unprompted review
Advertisement
Rated 5 out of 5 stars

Fast customer care/real live person to…

Fast customer care/real live person to help with your questions or concerns

Real actual followers wth active account who genuinely want to follow

No issues with account being hacked as of yet

Will continue to use this service for long term as long as I keep my instagram account open

March 13, 2018
Unprompted review
Rated 5 out of 5 stars

Best investment ever

You guys are awesome if i could give you more then 5 stars i would . SocialUpgrade has always helped when i have questions and right awayy. My artist page has grown faster then anything i could do on my own even faster then paying instagram promos . This is the best investment i have ever made to grow my following.

March 13, 2018
Unprompted review
Advertisement
Rated 4 out of 5 stars

Highly recommended!

I’ve been using this service for a while and I have nothing but good things to say-I’ve seen organic growth of real followers. The only negative is that there is no direct link to contact support until you get your initial email from the team.

March 13, 2018
Unprompted review
Rated 3 out of 5 stars

It’s not consistent

It’s not consistent . Works great for a few weeks, then drops off, then works again.. like they forget about me sometimes. however, I have seen a growth in my followers.

March 13, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your feedback, Thomas.

We're happy to hear that you've seen growth in your followers. Given the nature of our service (organic follower growth as a result of genuine marketing techniques) the velocity of your growth may vary from time to time - we hope that you understand.

However, you can be assured that we are constantly working on new and better ways to optimize your hashtag and user targets.

We have trained growth specialists available to take a closer look at your account. I'd like to invite you to reach out to them at hello@socialupgrade.co, so we can re-evaluate your targets and goals.

Thanks again for your patience and we look forward to continuing to serve you!

Advertisement
Rated 5 out of 5 stars

Extremely Satisfied

After a brief initial period of confusion that required numerous authorizations of remote logins to our Instagram account, we have settled into a great routine where we post content and SocialUpgrade handles the rest. By practicing their techniques they have grown our follower base consistently, resulting in more likes and comments for our posts as well. We will continue to use them going forward, happily.

March 13, 2018
Unprompted review
Rated 4 out of 5 stars

Include Reports

I like the fast teply every time i had a doubt, the service is working. I wolud like to have reports, that is a must i think.

March 13, 2018
Unprompted review
Rated 1 out of 5 stars

Not good after the change

1. My followers haven’t increase since I’ve used this service.
2. It keeps liking my own posts
3. When it likes posts from other Instagram users they are very random and makes me look like a freak when others see what I’ve liked
4. Some weeks payments are taken twice

March 13, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for sharing your concerns with us, Daniel.

I would like to invite you to contact one of our growth specialists to take a closer look into your account. These are not typical concerns and do not accurately reflect the value that our service intends to deliver.

We look forward to hearing from you and working with you to solve these issues with you as soon as possible.

Advertisement
Rated 3 out of 5 stars

Good but missing features

To start, I definitely feel like social upgrade has helped quite a bit. What I really wish I got got out of social upgrade was a more customizable experience. I wish I was able to create my own account, in which I was able to go in and change out my own target hashtags and related accounts. Also a feature maybe to target more of a specific age range.

March 13, 2018
Unprompted review
SocialUpgrade logo

Reply from SocialUpgrade

Thank you for your thoughtful feedback, Eh.

Suggestions like yours helps us to continuously improve our service to better meet your needs and improve your overall experience while working with us.

While it's important that our users are given as much autonomy as possible with their accounts, it's equally as important for a growth specialist to review your targets before updating your campaign - ensuring that you're set up for success.

We are working on ways to deliver a better experience to you and encourage you to stay tuned and continue sharing your thoughts with us.

Thanks again for your review and we look forward to continuing to serve you!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look