Ordered several pairs of socks
Ordered several pairs of socks. No communication from company whether socks shipped and emailed with no response. Buyer be ware!!
December 13, 2022
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
2.5
Poor
5 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Advertisement
Bad shipping costs disclaimers, excessive 34% customs costs
The disclaimer for customs costs is not visible enough, and it's hard to know where the shop is located.
So, my parcel wasn't delivered to my home because there was a "cash on delivery" of €28,87! That's customs—taxes + handling costs—, and it's quite a lot, 34% of the total amount! Any other company would have shared the costs, but not The Sock Drawer.
If you are from Europe or any other non-US country, you better find another shop.
November 24, 2020
Unprompted review
Great socks but punishing charges!
The socks are great and the choice of style and design is amazing although expensive. However, if you are NOT a US customer be prepared to PAY an extra CHARGE. I had to pay a WHACKING £11.66 of CHARGES for an order of 3 pairs of socks totalling £22.50.... this equal an extra 50% of my payment or if we want to talk socks it equals 1 pair and a half! Incredible! If you are not a US customer BE CAREFUL as this CHARGE is only apparent if you look into the shipping details, no mention of it on the payment window.
The retailer gave me a quick apology but pointed out that they cannot do anything about it. What about making it clear at the payment and shipping cost window?
I won't be buying socks on this site again!
November 18, 2016
Unprompted review
Great socks – Big selection - Products and communication that makes me laugh.
I have bought from this company twice. The selection of different types of design for socks is very good. For instance I was looking for a gift for a wine lover and found several socks with wine motif.
Also apparently they have a lot of fairies working in the company. One has to love that :)
Will highly recommend!
September 15, 2015
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.