It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tu... See more
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c/o Cool Blue Group JR Quarter, Moy Road, CF15 7QR, Taffs Well, United Kingdom
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The customer service team assisted me in being able to order and pick up my products on the same day. Which was really helpful as my electrician was waiting for the items.

Reply from Socket Store

Reply from Socket Store
I've got a few sockets from here now. Good quality and delivered quickly. Better than the rubbish I bought from a competitor website.

Reply from Socket Store
I picked an item from their website which didn't fit. Simple returns process and money returned swiftly and without any hassle

Reply from Socket Store
Great service and web site easy to use. Also good value.

Reply from Socket Store
The choice of fittings is brilliant. Customer services very good.

Reply from Socket Store
Good selection of products, promptly shipped and well packed.

Reply from Socket Store
I ordered 2 sockets and 3 light switches as I could not find the sizes locally. They are everything i wanted. Delivered within days of ordering. I couldn't be happier.

Reply from Socket Store
It is hard to believe in todays economic climate that a company has such a good returns policy. The very helpful lady (Olivia) in sales could not have been more accommodating. I contacted her on a Tuesday supplying a photo of the complaint. On the Friday of the same week the two fittings had been supplied to me and were fitted and working. Just like to add FREE OF CHARGE.

Reply from Socket Store
Delivery was quick. Packaged well. Really good quality products. Only one issue for us was that they were a smidge smaller than our last, but I think it was because our last ones have been in place awhile. Hubby had to put bit of filling around one.

Reply from Socket Store

Reply from Socket Store
Great always pleased when I buy from you , and you have my favourite colour switch and plugs, good delivery don’t wait for ages.
Great sockets at a good price with free fast delivery,
whats not to like !!

Reply from Socket Store
A very good service thank you. Even Royal Mail delivered the package the following day even though I didn’t order express delivery!
The switches look great on the wall and very smooth when switching on and off.

Reply from Socket Store
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