Sock Stack Reviews 112

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their comfort and effectiveness, especially for specific needs like work or warmth. Many people also highlight the competitive pricing and the overall value for money. The ordering process is frequently described as easy, and the delivery service is often commended for its speed and reliability, with many items arriving promptly even during busy periods. However, some customers also noted issues with incorrect sizing, particularly with boxer shorts and briefs, leading to items being too small or having inconsistent dimensions. A few people experienced problems with missing items in their orders or received products that quickly developed holes, suggesting occasional quality control issues. There were also isolated reports of delayed deliveries, even when express shipping was paid for.

What people talk about most

Product

People report positive experiences with product quality and value. Many reviewers praise the good quality of... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the good quality of items, such as... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the quick and... See more

Price

Users describe positive interactions with price, consistently finding products to be well-priced and offering... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Based on these reviews

Rated 4 out of 5 stars

I placed an order for a pack of XL boxer shorts and a pack of sizes 6-11 men's socks. The order arrived on time and when stated and the pack of socks were exactly what I wanted. Unfortunately the... See more

Company replied

Rated 4 out of 5 stars

Obviously price of items have a lot to do with this but, the quality is also important . I find the items bought ( thermal short and long sleeved T shirts )very comfortable to wear , keeps me warm w... See more

Rated 5 out of 5 stars

Fantastic customer service Extremely quick delivery Great value for money Really good thick socks I will definitely purchase from here again and highly recommend anybody looking for girls school s... See more

Rated 5 out of 5 stars

Delivery was by Royal Mail (yahoo) Basically from order to delivery everything was flawless, found to be great quality for price. Can only say a big Thanks to all involved in this transaction.


Company details

  1. Clothing Store
  2. Underwear Store

Written by the company

Hold onto your socks (and undies), folks, 'cause we've got a tale to tell! Picture this: a bustling cityscape, a spark of inspiration, and the birth of a brand-new British sensation right here in Manchester! Welcome to Sock Stack – your one-stop-shop for feel-good socks and snug-as-a-bug underwear that won't break the bank. Our motto? Quality without compromise! We're all about crafting affordable pieces from top-notch materials, because why settle for anything less? But wait, there's more! We're not just about keeping your toes toasty and your assets comfy. Nope, we're also in the business of spreading smiles with our personalized gifts fit for any occasion. From birthdays to graduations, we've got you covered! And here's the kicker – we don't just design for the masses. Oh no, we're in the business of self-love too! Each and every piece is crafted with our own comfort in mind, because if we wouldn't wear it, why should you? So, dive in and discover your new favourite pair – we've got a feeling you'll find something to adore. Oh, and did we mention the love and attention to detail that goes into every single order? Consider your package a little bundle of joy, carefully crafted and packaged just for you. Because at Sock Stack, we believe in spreading love, one cozy package at a time! But wait, there's more! We're not content with just keeping up – we're setting the trends too! Our in-house design team is constantly cooking up fresh styles and scouring the globe for the latest trends. So, rest assured, when you shop with us, you're not just buying socks and undies – you're investing in a slice of fashion-forward fabulousness!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

112 reviews

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Replied to 100% of negative reviews

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Rated 2 out of 5 stars

mmmm🤔

socks are smart enough but i doubt they'll be thermal come winter , the boxers are really odd sized ,the legs are too long , i was very disappointed, but i opened everything so my loss

October 2, 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

Rated 5 out of 5 stars

Super Socks

I was after socks with reinforced heels and toes to wear with my wellies. The socks not only fit the bill, they are also great quality, really soft, warm and comfortable. The socks were well packaged and arrived in a timely manner. I would buy from this company again

September 6, 2025
Unprompted review
Rated 4 out of 5 stars

Wrong size sent

I placed an order for a pack of XL boxer shorts and a pack of sizes 6-11 men's socks. The order arrived on time and when stated and the pack of socks were exactly what I wanted. Unfortunately the boxers sent out were in a size small. The company have been good and arranged for a return and refund but because of their policy If I want the boxers in the correct size I would need to re order them. That's fine but I am not prepared to the £3 something delivery fee again. I paid the delivery fee the first time for 2 items and it's wrong that I am getting charged it again for a mistake not made by me. I therefore won't be using sockstack again.

UPDATE:
I have received a reply from sockstack who have offered to refund me my delivery cost. Im happy to update my review and i am happy with sockstacks quick response and resolution.

August 23, 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

I appreciate your message and I'm sorry to hear about your experience. If you could update your review and drop us an email, we’ll be happy to refund the postage for your order too. Just so you know, the return postage was prepaid, which isn’t something all stores offer.

Take care,
Sock Stack

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Rated 2 out of 5 stars

These are not of the quality described

These are not of the quality described, one pair has a hole in the supposed reinforced toe after the second wear

July 10, 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

Rated 5 out of 5 stars

I'm so glad I found this shop

I'm so glad I found this shop, excellent customer service, when an item was out of stock the refund was really quick. The products are really good quality and prompt delivery. Definitely recommend 👌

June 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Service

My parcel was dispatched promptly, in appropriate packaging. It arrived safely on the due date.
The goods were just as I'd expected.

May 20, 2025
Unprompted review
Rated 3 out of 5 stars

An bit on the thin side.

A bit on the thin side.

April 25, 2025
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

Rated 2 out of 5 stars

Socks arrived poorquickly

Socks arrived quickly , but quality is terrible ...only wore a pair for 2 hours and already holes have appeared...and no its not because of uncut toe nails .

May 8, 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

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Rated 2 out of 5 stars

MR AM

The quality of socks not as expected

May 5, 2025
Unprompted review
Sock Stack logo

Reply from Sock Stack

Hey there,

Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Take care,
Sock Stack

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