Sofa Access Reviews 88

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

The whole process from first contact and booking was quick and efficient. I couldn't get me sofa into my new flat and so I contacted Sofa Access. The three guys that arrived to complete the work were... See more

Rated 5 out of 5 stars

I had actual nightmares as the delivery company could not get my beautiful HUGE Italian sofa into my flat The guys from Sofa Access worked wonders 🙏 No dramas no problems I’m over the moon Ne... See more

Rated 5 out of 5 stars

Can-do attitude with a smile. They made a stressful experience a lot less stressful - real professionals who take pride in their work. The whole process could not have gone smoother from... See more

Rated 5 out of 5 stars

Exceptional Service – Highly Recommended! We recently bought brand-new sofas, knowing they wouldn’t fit up the stairs in our new townhouse. That’s why we sought out a specialist, and we’re so g... See more

Company details

  1. Furniture Store

Information provided by various external sources

Sofa Access is a family run business, offering a specialised furniture dismantling service to clients that are faced with the very common problem of restricted access. We have been offering this service for over 40 years now and during this time, have conquered thousands of very challenging scenarios that has built us a large client base of customers and retailers nationwide. Founded in 1972, our business began with domestic and commercial upholstery, re-branding in 2001 as Furni-Tech and since merging with Vale Upholstery to bring you Sofa Access. Our sister company, Furni-Tech, specialises in domestic and commercial upholstery,leather repairs, furniture repairs and refurbishment. They have built an impressive reputation from consistent quality of workmanship, making them one of the leading furniture repair specialists in the South East. Recognising a gap in the market for those struggling to fit their new furniture into their home, we provide a professional service that helps you avoid the hefty cancellation charges you are faced with by retailers. All of our work is carried out to the highest of standards by our vastly experienced team of time served upholsterers. If your sofa is too big to get into your home, your bed or headboard will not fit up the stairs, then simply call us at Sofa Access and we will be more than happy to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

Very happy customer

The whole process from first contact and booking was quick and efficient. I couldn't get me sofa into my new flat and so I contacted Sofa Access. The three guys that arrived to complete the work were super friendly, confident and did a great job. I couldn't have been happier. Also, very clean and tidy.

May 27, 2026
Unprompted review
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Rated 5 out of 5 stars

Can-do attitude with a smile

Can-do attitude with a smile. They made a stressful experience a lot less stressful - real professionals who take pride in their work.

The whole process could not have gone smoother from start to finish.

Responsive via Whatsapp throughout the booking process.

Went to pick up the sofa from storage for me, ran into the problems with the storage unit, very politely handled the situation.

Carefully wrapped my cream sofa for protection whilst handling. Took care in deconstructing and reconstructing.

Even cleaned up after themselves, and fluffed up the cushions for me when they left! Ha!

I would wholeheartedly recommend them, and will rebook them in the future for my next move... Though hopefully not anytime soon! :)

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

No sofa too big 😆

I had actual nightmares as the delivery company could not get my beautiful HUGE Italian sofa into my flat
The guys from Sofa Access worked wonders 🙏
No dramas no problems I’m over the moon
Never knew these guys existed but now I’ll never have any worries in the future
I cannot praise them highly enough
Excellent service great value for money I would highly recommend
Thank you so much ♥️

January 28, 2026
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Rated 5 out of 5 stars

Brilliant job, lovely team.

Our new sofa would not fit around the corner of our staircase and the sofa delivery team said we could return it or find another way to get it down the stairs!! Well, we did, Sofa Access were brilliant. The guys were so lovely and brilliant. They literally took the sofa out of the house, and hiked it up through our balcony and patio doors. Then they quickly assembled it. We can't thank them enough for the brilliant job they did.
We highly recommend Sofa Access!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend

Would definitely recommend, had a big problem trying to get my sofa in but the team quickly and efficiently moved it in, looks and feels good as new like it was never taken apart. They also transported it for me. Thank you so much!

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

The team of Louis is excellent

The team of Louis is excellent. They are very professional in Bed and it becomes an easy job for them to move up to the loft.

Was being so depressed when we know our bed cannot go up to the loft. Thank you very much for Louis' team.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Just go ahead and book - Trustable team!

Amazing team, I had two sofas, which we could not work out how to move in a very small passage way in one house. Had various people say they could do it, but in the end I trusted my instincts and went with this firm. Best decision I made as these guys are absolutely amazing and got the job done really quick ! and prices are very reasonable as well!.

July 17, 2025
Unprompted review
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Rated 5 out of 5 stars

These guys were fantastic!

These guys were fantastic! Excellent communication and they went above and beyond to get my new sofa into my flat. They were super professional and had it completely covered in protective layers so it arrived in perfect condition and was put together in a matter of minutes. Couldn’t recommend them enough!

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

Our sofa wouldn’t fit though our door…

Our sofa wouldn’t fit though our door up a flight of stairs.

They were great to communicate with. When they arrived they were super efficient and did a great job dismantling, moving, rebuilding and reupholstering our sofa. It was just as new. I would use them again in the future and thoroughly recommend.

June 19, 2025
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Rated 5 out of 5 stars

Fantastic job done!

Dave and Shane were fantastic, really nice guys and did a fabulous job!
They had a tough job getting a large sofa into a first floor flat having to break it down even more than planned! A scary sight as a customer (!) but you would not know the trauma it went through as it looks perfect!!!
Thank you so much…..my daughter will be very pleased!
Sarah

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Easy, no hassle

The guys were able to go to the storage place where our sofa was, dismantle it, bring it to ours, take it up a flight of stairs and reassemble it very quickly and with no fuss. They were easy to communicate with before and during the day and I don't normally do reviews but felt I had to for these guys. I can't recommend them enough.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant job, done quickly and very friendly

Today a friendly talented bloke called Shane came to fix my sofa: not only did he fix it but he also put extra measures in to strengthen the structure and charged me less than the quoted price! Couldn't be happier with the service, thank you Shane.

April 24, 2025
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Rated 5 out of 5 stars

Brilliant service

Very quick and friendly, they managed to strip and move our sofa that was stuck in the stairwell, would definitely recommend them to anyone who needs their sofa moved/taken apart.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Good people to work with.

Good people to work with. Our problem was difficult to define and required imagination. Lewis arrived on time, having called in advance, and resolved the issue in under an hour. I am happy to recommend Furni-Tech and Sofa Access.

March 26, 2025
Unprompted review

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