sofabed.co.uk Reviews 469

Great service sofa bed very comfortable

The company went out of their way to provide a great experience. After the initial order I had made did not fit in the room, they created another sofabed in under a week so the guest we had arriving had somewhere to sleep. Great business with integrity - you don't find this often enough.

From start to finish very efficiently carried out. The sofa and ottoman made beautifully. Somerset sofa with the moleskin night sky. Looks gorgeous. Very pleased with workmanship and customer service. Would highly recommend Sofabed. thank you especially to Dawn who I think made my sofa. Very well done!

I had a great experience with Sofabed.co.uk. We ordered a hotel quality mattress for our sofa bed as it’s going into and Airbnb. They were very helpful, offered good advice and the delivery was very quick and straightforward.

I ordered a Gothenburg sofa bed for my parents‘ spare room. The service we received was superb from start to finish. Fabric samples were quickly dispatched and a good size. When I phoned with a couple of questions the Managing Director was incredibly helpful. Then after I placed the order we were kept informed of its progress by email and phone, which showed how much the company cares about customer service. The gentlemen who delivered the sofa were friendly and professional and the actual piece of furniture is wonderful. It is solid, well made with a smooth, easy to operate mechanism. I would not hesitate to recommend this company to friends and family.

Very comfortable sofa
Looks smart
Sofa bed a bit shorter than what we had in mind

Proactive and personal service, very impressed.

This company is simply the best! Superb customer service and craftsmanship. From the second I requested fabric swatches, received my order confirmation and the message to say my furniture was being manufactured, made me feel like a very important client! Thank you

Great communication throughout purchasing journey.

Delivered as stated. Good product. Not been slept in yet but looks good.

Fits perfectly in the room - very compact and easy to open up into a sofabed!

Also, the Customer Service team were excellent as they were so helpful when I rang up and also in answering my emails promptly. I would highly recommend the Company!

Very pleased with the sofa bed. I contacted them prior to ordering to ask how quickly it could be made and delivered. It was delivered less than 2 weeks later.
We’ve had one guest stay who assures us it is very comfortable.

We asked whether our delivery could be sped up by a few days and they very helpfully managed to arrange this for us.

I was very nervous about buying a sofa bed I had not had a chance to sit on or feel, or even see in real life. It is a big committment and a fair chunk of money. The sales team was amazing, answering all my questions and emails, offering really patient advice.

The SofaBed is exactly what I was wanting. And the delivery was when scheduled, absolutely professional andjust seemless.

Fantastic service, great delivery timescales and beautiful product.
I cannot rate the staff highly enough, I had an issue with one of the arms of my sofa bed, they instantly helped me and ordered a new part to be shipped. No questions asked and with great customer service and manner.
I would highly recommended using sofabed.co.uk if you are looking for a sofa.

Kept me informed of the progress and delivery details. Delivered on time. Very happy with my sofabed. Attractive and a reasonable price.

Sofa bed looks excellent and look forward to it being used soon. There was a problem with the zip on the seat cushion but when I rang the company they said they would make me another straightaway and post so I should get in a couple of days, which I duly did.

Super quality item, delivered on time. Would highly recommend.

Despite measuring of my doorways and careful detailed communication, the first delivery attempt failed as item too big. The delivery men were friendly but not helpful at all. I got to speak with customer service which sounded outsourced to another part of the earth. I had guest coming to stay, but there was no sopha bed, which was tricky. They kindly arranged redelivery with an adjustment made to the item which was nice.