SOFACOMPANY Nederland Reviews 

4,398
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Second time we have to buy a Sofa and we did not doubt, our current sofa is still in top shape after years. Sofacompany offer really good quality and price. The mix of products is also good, diffe... See more

Company replied

Rated 5 out of 5 stars

My experience with Sofa Company was really good. I visited the store in Amsterdam de Pijp and I was helped very thoroughly. As stated my orders arrived on time. One thing to note though,although I lov... See more

Company replied

Rated 5 out of 5 stars

Our custom designed Noa couch is excellent quality and sits comfortably. It arrived earlier than expected and we had excellent service in the store in Amsterdam West - helpful, friendly, and in no wa... See more

Company replied

Rated 5 out of 5 stars

We've now had our Astha sofa in Velour Lux Blue for about a year, and it still looks almost brand new. The velour has held up incredibly well, keeping its rich color and soft feel without showing... See more

Company replied

Company details

  1. Furniture Store
  2. also in
  3. Decoration and Interior Design Store
  4. Furniture Accessories
  5. Living Room Furniture Store
  6. Sofa Store

About SOFACOMPANY Nederland

Written by the company

SOFACOMPANY | Deens design voor altijd lage prijzen

Bij SOFACOMPANY ontwerpen we al onze meubels zelf en verkopen we ze rechtstreeks aan jou. Dat betekent minder tussenschakels, betere prijzen – en meubels die gemaakt zijn om het dagelijks leven aan te kunnen. Daarom geven we ook 10 jaar garantie op al onze meubels.

Meer dan 3.000 klanten hebben ons beoordeeld op Trustpilot, en we zijn trots op de mooie feedback die we gekregen hebben. We lezen en beantwoorden elke review – omdat we waarde hechten aan jouw mening en voortdurend willen verbeteren om jouw ervaring zo goed mogelijk te maken.

Of je nu online aan het rondkijken bent of een van onze winkels bezoekt, we staan voor je klaar om je te helpen bij het vinden van jouw volgende bank – en we kijken ernaar uit om je te verwelkomen.

Written by the company


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(4,398)

451 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Second time with Sofacompany

Second time we have to buy a Sofa and we did not doubt, our current sofa is still in top shape after years. Sofacompany offer really good quality and price. The mix of products is also good, different softness and transparent in term of delivery times and costs.

Special thanks to Mahmoud in Amsterdam store today for guiding us and joining our, not simple, decision process.

November 1, 2026
Unprompted review
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you so much for your wonderful review and for choosing SOFACOMPANY for the second time!

It means a lot to us to hear that your previous sofa has remained in such great condition over the years. We’re delighted that you continue to appreciate our quality, value for money and wide range of comfort options. A special thank you for mentioning Mahmoud from our Amsterdam showroom. We’ll be sure to share your kind words with him. He will be very happy to know that his advice and guidance helped you through your decision-making process. Thank you again for your continued trust. We hope you’ll enjoy your new sofa for many years to come!💛

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars

Good experience

My experience with Sofa Company was really good. I visited the store in Amsterdam de Pijp and I was helped very thoroughly. As stated my orders arrived on time. One thing to note though,although I love my interaction with Sofa company I cannot share the same with the delivery company, TSN Groen (not professional at all).

October 18, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for taking the time to share your feedback!

It’s wonderful to hear that you had such a positive experience with our team at the Amsterdam De Pijp showroom and that everything arrived according to schedule. At the same time, we’re genuinely sorry that the service provided by TSN Groen did not meet your expectations. We understand how important a professional delivery experience is and will pass your comments on to our transport partner. Thank you for choosing SOFACOMPANY. We truly appreciate your feedback!

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars

Very happy customers

Our custom designed Noa couch is excellent quality and sits comfortably. It arrived earlier than expected and we had excellent service in the store in Amsterdam West - helpful, friendly, and in no way pressured. If we were to be picky then it would be great to have updates prior to the custom sofa being ready for delivery, but that is just our preference. The delivery was handled well to our ground floor living room. We would certainly order again and recommend to others.

October 13, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for sharing such a lovely and detailed review. We’re delighted to hear that your custom-designed Noa sofa is comfortable and excellent quality, and that your experience with our Amsterdam West store team was so helpful and relaxed. It’s also great to know that the delivery went smoothly and that your sofa arrived earlier than expected.

Thank you for your helpful suggestion about receiving updates before a custom sofa is ready for delivery. We truly appreciate your recommendation and would be very happy to welcome you back in the future!

Kind regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for your kind review! We’re delighted to hear that you’re happy with your product. We truly appreciate you taking the time to share your experience with us. We hope you enjoy your purchase for many years to come!

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars

Exquisite armchair

We were helped by Siret from LR showroom. The product Rosie arrived well and was in pristine condition. It goes well with our decor

September 29, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Hiren,

Thank you so much for your lovely review! We're delighted to hear that Rosie arrived in perfect condition and fits so beautifully with your decor. We'll also make sure to share your kind words with Siret from our LR showroom. We hope you enjoy your new piece for many years to come!

Have a nice day.

With kind regards,
Team SOFACOMPANY

Rated 4 out of 5 stars

Great price and quality

Great price and quality. We wanted to add a puff that was delayed in production but they followed timely and in the end we got it.

August 18, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Antonio,

Thank you for your lovely review! We’re happy to hear that you’re pleased with the price and quality of our products. We’re glad we could keep you updated about the delay with your pouf and that you finally received it. We hope you enjoy your new addition for many years to come! 😊

Have a nice day.

With kind regards,
Team SOFACOMPANY

Rated 5 out of 5 stars

Very good service at the shop in den…

Very good service at the shop in den Haag, with a smooth follow up via email.
Delivery as agreed and easy assembly.

September 25, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Maria,

Thank you so much for your kind review! We’re delighted to hear that you had a great experience at our store in The Hague and that everything went smoothly, from the email follow-up to the delivery and assembly. We hope you enjoy your new sofa for many years to come! 😊

Have a lovely day.

With kind regards,
Team SOFACOMPANY

Rated 5 out of 5 stars

Excellent selection and super fast…

Excellent selection and super fast delivery

September 21, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Erin,

Thank you so much for your kind review! We’re delighted to hear that you’re happy with our selection and that your order was delivered so quickly. We really appreciate your feedback and hope you enjoy your purchase! 😊

Have a nice day.

With kind regards,

Team SOFACOMPANY

Rated 5 out of 5 stars

Very competent saleswoman

Very competent saleswoman, good price and quality, perfect delivery

September 23, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

What fantastic feedback, thank you!

It’s great to hear that our colleague gave you such helpful advice and that you were impressed by the price-quality ratio. And of course, we’re especially happy that everything was delivered perfectly! Enjoy your new purchase!

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars

Amazing customer service

Thank you, Fiore for the amazing support!... She solved all my questions before and after my purchase, I highly recommend the Rotterdam store.

August 28, 2026
Unprompted review
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you so much for your kind review! We’re delighted to hear that Fiore was able to assist you so well both before and after your purchase. We’ll be sure to share your lovely feedback with her and the Rotterdam team. We hope you enjoy your new purchase! 😊

Kind regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars

Good

It was good.

August 18, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for your review! We’re happy to hear that everything went well. We hope you enjoy your purchase and look forward to welcoming you again! 😊

Best regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for your lovely review! We're happy to hear you experienced our service as fast and efficient. 😊
We wish you lots of enjoyment with your order and hopefully see you again soon!

Best regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars

High quality furniture and great…

High quality furniture and great customer service in the showrooms. We’re very happy with our sofa company purchases.

August 27, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Andrea,

Thank you so much for your kind review! We’re delighted to hear that you’re happy with the quality of our furniture and the service in our showrooms. It’s wonderful to know you’re enjoying your Sofacompany purchases. We truly appreciate your support and hope you enjoy your furniture for many years to come! 😊

With kind regards,
TEAM Sofacompany

Rated 5 out of 5 stars

Good service

Good service, great quality of the product.

March 9, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for your kind review! We’re delighted to hear that you’re happy with both our service and the quality of your product. We truly appreciate your feedback and hope you enjoy your new item for many years to come! ✨

Best regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars

The shop in Den Haag has amazing…

The shop in Den Haag has amazing helpful staff that spent time trying to find the best sofa and sofa solutions for my lounge!!

August 12, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you so much for your lovely review! We’re delighted to hear that our team in The Hague took the time to help you find the perfect sofa and the best solutions for your lounge. We hope you enjoy your new sofa for many years to come! 🛋️✨

Best regards, 
Lieke - Team SOFACOMPANY

Rated 5 out of 5 stars

Great experience and service

We had a great experience choosing a couch at Sofa Company in Utrecht! Laura was very helpful and gave us great advice on the different fabrics, care, and other things to consider. It was also easy to try out the different couches and find what suited us best. Highly recommend!

August 22, 2026
Unprompted review
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Dear Marie-Therese,

Thank you so much for your wonderful review! We’re delighted to hear that you had such a great experience at our Utrecht store. We’ll be sure to share your kind words with Laura as well. It’s great to hear that her advice and guidance helped you find the perfect sofa and fabric. We hope you enjoy your new sofa for many years to come!

Kind regards,
Team SOFACOMPANY

Rated 5 out of 5 stars

We liked pretty much customer support…

We liked pretty much customer support and Diahs’ supports in the store

August 7, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you very much for your lovely review!

We’re delighted to hear that you were happy with our customer support and that Dia was able to assist you so well in our store. We’ll be sure to pass on your kind words to her. We hope you enjoy your new furniture and look forward to welcoming you again in the future!

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars

Very good quality and packaging

Very nice experience at the store in Den Bosch. The quality of the sofa (Daphne) is outstanding, and very comfortable, totally worth the price. Delivery was fast and on time.

August 11, 2026
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you so much for your wonderful review!

We’re delighted to hear that you had such a positive experience in our Den Bosch store and that you’re so happy with your Daphne sofa. It’s great to know that you find it both comfortable and worth the price. We’re also happy to hear that your delivery was fast and arrived right on time. We wish you many years of comfort and enjoyment with your new sofa!💛

Kind regards,
Charlotte - Team SOFACOMPANY

Rated 5 out of 5 stars
SOFACOMPANY Nederland logo

Reply from SOFACOMPANY Nederland

Thank you for your wonderful feedback!

It is fantastic to hear that you were so happy with our customer service. We truly appreciate you taking the time to share your experience with us. We hope to welcome you again in the future!

Kind regards,
Charlotte - Team SOFACOMPANY

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look