Sofology - Glasgow Paisley Reviews 3,001

TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The store was great with a wide range of quality sofas, very good prices and lots of options with payments. No one pressures you when walking around the store either, they are all just there to hel... See more

Company replied

Rated 5 out of 5 stars

I found my experience at sofology to be comfortable and enjoyable due to the sofology associate Cyril who helped me pick the sofa that I wanted and placed the order for me. He was very personable with... See more

Company replied

Rated 5 out of 5 stars

Fantastic service. Purchased a beautiful 4 seater sofa and chair from Sofology Paisley. Unfortunately both were damaged on arrival. The delivery driver took photo as well as ourselves. The company... See more

Company replied

Rated 4 out of 5 stars

Kev was great. Very knowledgeable. No hard sell and nobody falling us around which is a big No! for me. Disappointed spending over £3000 and was advised that we had to buy the upholstery cleaning kit!... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The store was great with a wide range…

The store was great with a wide range of quality sofas, very good prices and lots of options with payments.
No one pressures you when walking around the store either, they are all just there to help whenever you need it. The staff were all friendly, informative and approachable.
Kevin H especially helped me a lot and arranged some finance options for me and lots of alternatives with regards to the sofa and additionals, also arranged a call back with me and went the extra mile to help

April 14, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Kevin, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great selection of sofas

Great selection of sofas. Professional friendly staff.

April 17, 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Excellent service from Cyril.

I found my experience at sofology to be comfortable and enjoyable due to the sofology associate Cyril who helped me pick the sofa that I wanted and placed the order for me. He was very personable with a good sense of humour and I didn’t feel like he pressured me into a purchase instead he patiently gave me time to decide and then went above and beyond to ensure I got exactly what I wanted. He even went as far as to write a lovely note to me in my purchase booklet which was very much appreciated.

April 2, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Rated 5 out of 5 stars

Salesman was very knowledgeable and…

Salesman was very knowledgeable and explained everything well.

May 11, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Rated 5 out of 5 stars

Great service & price

Great service. Happy with my sofa choice and the price
Looking forward to my sofa being delivered 😊

May 8, 2026
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Reply from Sofology - Glasgow Paisley

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Fantastic service.

Fantastic service.
Purchased a beautiful 4 seater sofa and chair from Sofology Paisley. Unfortunately both were damaged on arrival. The delivery driver took photo as well as ourselves. The company sent someone out to see if it could be repaired. Unfortunately not.
Straight away we were offered a replacement an alternative or a refund. We chose a refund and the monies were returned to our bank within a week.
This did not detract from the knowledgable professional service we received. I would highly recommend Sofology. Not like to alternative furniture company we went to as their service regarding delivery has been abysmal with the administration being very poor.

May 11, 2026
Unprompted review
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Reply from Sofology - Glasgow Paisley

Hi there, we are disappointed to hear that you might not have had the best experience, and this has resulted in the cancellation of your order. Sorry for any inconvenience this caused, but thank you so much for your lovely feedback.

Rated 4 out of 5 stars

Kev was great

Kev was great. Very knowledgeable. No hard sell and nobody falling us around which is a big No! for me. Disappointed spending over £3000 and was advised that we had to buy the upholstery cleaning kit! Very poor Sofology!

May 1, 2026
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Reply from Sofology - Glasgow Paisley

Hi, thanks so much for your feedback. We’re really pleased to hear Kev made the experience comfortable and informative for you - we’ll be sure to pass your comments on to him. We’re sorry to hear there was some confusion around the upholstery cleaning kit. Just to clarify, these kits are completely optional and are offered as an additional care product to help maintain your furniture over time. We’d never want any customer to feel they had to purchase one as part of their order. We really appreciate you taking the time to share your experience with us.

Rated 5 out of 5 stars

Outstanding Service from Sirwan at Sofology

We recently visited Sofology looking for a new suite and had a really positive experience thanks to Sirwan Bakir.

He was patient, understanding and never once made us feel pressured. Choosing a suite can be a difficult decision with so many options, but Sirwan took the time to listen to what we were looking for and helped guide us through everything in a relaxed and professional way.

Excellent customer service from start to finish and a credit to the store. Thanks again Sirwan for making the whole experience easy and enjoyable.

April 25, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for sharing your experience Adrian!

Rated 5 out of 5 stars

Really relaxed buying experience with…

Really relaxed buying experience with very helpful and informative staff. No pressure sales, really nice showroom and patient when deciding on styles/colours etc. Can't recommend highly enough.

April 26, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for this great recommendation Graham!

Rated 5 out of 5 stars

Pleasant and helpful staff

Pleasant and helpful staff;patient not forceful . Knowledgeable about their products.

April 23, 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars
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Reply from Sofology - Glasgow Paisley

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Rated 5 out of 5 stars

Very thorough and thoughtful sales…

Very thorough and thoughtful sales team. All information provided and produced. Helpful to the end.

April 19, 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Very good thanks

April 19, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Rated 5 out of 5 stars

Great experience

I would definitely recommend Sofology we had a wonderful experience and Cyril couldn’t do enough for us. He explained everything and took time to go over everything with us in detail nothing was a problem for him. Highly recommend

April 10, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Great customer experience

Great member of staff, efficient, welcoming, chatty and clearly explained all elements and answered my questions.

April 12, 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

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