Sofology - Glasgow Paisley Reviews 

3,049
TrustScore 5 out of 5

4.9

Abbotsinch Retail Park, Washington Road, PA3 4EP Paisley, GB


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Rated 5 out of 5 stars

This is a strange one, they have asked me to review Sofology when I have not taken delivery of furniture yet. I will review the service I received so far. 5 stars, excellent customer service from Jos... See more

Company replied

Rated 5 out of 5 stars

Fantastic staff member call kev so helpful making sure I was happy every step of the way. They explained everything from Start to when would get our purchase lovely company to deal with so far

Company replied

Rated 5 out of 5 stars

So happy with our service at sofology paisley with the lovely Lisa! She showed us so many different options and kept in touch with us after we left to have a think about it. When we returned she was s... See more

Company replied

Rated 4 out of 5 stars

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied. Following feedback I have l... See more

Company replied


Company details

  1. Sofa Store
  2. Furniture Accessories
  3. Furniture Store
  4. Home Goods Store
  5. Living Room Furniture Store
  6. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • Abbotsinch Retail Park, Washington Road, PA3 4EP, Paisley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.9

All reviews

(3,049)

17,360 reviews in the last 12 months

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Rated 5 out of 5 stars

We had the help of Andy in the…

We had the help of Andy in the Abbottsinch Retail Park store when looking for our sofa. The first time we were mostly looking at what we were looking for and with Andy’s help and experience we went home to double check sizes to make sure the sofa would fit. Andy had already created an account for us and put the two sofas in as favourites so it was easy to get the correct option.
We went back a few days later and were very pleased to find Andy working as we wanted to do our purchase with him. We were offered coffee and told to just make ourselves comfortable and Andy would be with us when he was free. It really allowed us to take the time to make sure we had the correct choice of sofa and colour. Along with Andy we went through all the necessary paperwork and left feeling very happy. At no point did we feel pressured by any of the staff in the shop but we also felt if we had questions someone was there to help. Andy is a very professional person who also made our purchase less stressful. We would definitely recommend Sofology to family and friends and are looking very much to the delivery of our sofa for our new home.

July 4, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Andy. Thank you for taking the time to leave a review 😊

Rated 4 out of 5 stars

Review mixed with wrong company

The quality of the sofa was terrible. Rejected and finally uplifted today. Will not shop again with scs, furniture in store not a representation of what will be supplied.
Following feedback I have left this review on wrong company. SCS sofa rejected, newly ordered but not yet received sofa from Sofaolgy altered star from1 to 4 based on service provided thus far. Cannot yet comment on sofa.

July 6, 2026
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Reply from Sofology - Glasgow Paisley

Hi Mr Bennett, it looks like you have left your 1* review for the wrong company. We are Sofology.

Rated 5 out of 5 stars

Lovely store

Lovely store, friendly knowledgeable staff lovely sofas!

July 4, 2026
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Reply from Sofology - Glasgow Paisley

Thanks Andrew :-)

Rated 5 out of 5 stars

Staff very friendly & extremely…

Staff very friendly & extremely helpful. Especially so when trying to work out what we could fit in our room of the suite we liked & bought.
Also like that as a customer, we are left to peruse the shop without being hounded every step of the way. This is why I have bought previous suites from Sofology.

June 27, 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Pleasant efficient sales person who…

Pleasant efficient sales person who provided all required information allowing us to make an informed decision on our purchase.

June 21, 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

No pressure to buy

No pressure to buy, great customer service. Lisa was excellent

June 20, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Lisa, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

The staff were really helpful without…

The staff were really helpful without being overbearing. Once I decided which sofa I wanted, they provided me with all of the information while making the whole experience as painless as possible. Specific thanks to Kev and Mia.

June 20, 2026
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Reply from Sofology - Glasgow Paisley

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Rated 5 out of 5 stars

Great service customer Service

Great service. Kev was vey helpful, pleasant and knowledgable.

June 21, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Kev, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

The staff member was great

The staff member was great. No pressurised selling. Really helpful.

June 20, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great service from Kevin H who…

Great service from Kevin H who explained and provided all the necessary information in terms of ordering/delivery and care of my chosen sofas. He also explained the details of deposits/finance and an estimated date of delivery. lookingforward to receiving my sofas now.

June 15, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thank you for your review. Another great review for Kevin, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Good Company …

I was really impressed with Sofology didn’t pressure you into buying anything allowed you to look at your leisure

June 14, 2026
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Reply from Sofology - Glasgow Paisley

Thanks for this fabulous review. We appreciate you sharing it with others!

Rated 5 out of 5 stars

Staff member Kev

Staff member Kev? He was so helpful and informative. So I was happy to purchase on the day, instead of having to go away and think about it.
Great sales advisor.

June 13, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for sharing your experience Doreen!

Rated 5 out of 5 stars

Fantastic its so relaxed ,you can…

Fantastic its so relaxed ,you can browse through the shop with no pressure, staff are friendly helpful, and cheerful. Good prices with some gorgeous stuff.

June 9, 2026
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Reply from Sofology - Glasgow Paisley

Thank you for awarding us 5 stars Anne!

Rated 5 out of 5 stars

The assistant supporting me was…

The assistant supporting me was fantastic. Nothing was a problem to her and her lovely personality made the experience a pleasure

May 31, 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 5 out of 5 stars

Superb sales staff

Helpful and knowledgeable staff. Good selection of sofas. Staff allowed us plenty of time to check different sofas.

June 8, 2026
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Reply from Sofology - Glasgow Paisley

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Rated 4 out of 5 stars

Lovely showroom

Lovely showroom , Relaxed atmosphere to stroll and look around was not approached by any team members which was fine by me as I was just browsing and when I was ready for more information , found a staff member who was very nice and knowledgeable , gave me time to think over before I committed to purchase

June 6, 2026
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Reply from Sofology - Glasgow Paisley

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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