The staff were extremely helpful. My elderly uncle had a strict criteria regarding size etc and the customer advisor absolutely nailed it! She found us a perfect fit for my uncle. She was very p... See more
Company replied
Location
Switch locationLondon Road, G32 8XL Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My sales person Matt was very genuine and helpful. He was supportive but not pushy and guided me to the best material and colour to suit use and lifestyle. He was very friendly and made the whole pro... See more
Company replied
Visited the prior ordering our new suite. Proceeded to buy online via website. Abi was incredibly helpful - nothing was an issue. We had some colour issues and sizing, however Abi sorted them all ou... See more
Company replied
Visit to Sofology store, London Road, Glasgow was pleasant and helped by store employee Matt who greeted us as we entered shop. After telling him roughly what we were looking for, he gave us good gui... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
London Road, G32 8XL, Glasgow, United Kingdom
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Leanne was very knowledgeable and gave…
Leanne was very knowledgeable and gave great advice and excellent interpersonal skills
April 26, 2026
Reply from Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leanne. Have a great day 😊
Reply from Sofology - Glasgow
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Enjoyable Visit
Really enjoyable visit. It was refreshing to look around the suites without being pressured, and when we needed assistance, the sales staff were welcoming, helpful, and easy to talk to.
April 6, 2026
Reply from Sofology - Glasgow
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Good staff good experience good…
Good staff good experience good customer service it was great
April 21, 2026
Reply from Sofology - Glasgow
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Very professional member of staff we…
Very professional member of staff we had, quick and efficient and very honest
April 18, 2026
Reply from Sofology - Glasgow
Thank you so much for taking the time to give us a 5 star rating and to share the experience with others. It is much appreciated!
Excellent customer service
Excellent customer service
Very informative
Would highly recommend
April 19, 2026
Reply from Sofology - Glasgow
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
We had a wonderful experience at…
We had a wonderful experience at sofology with Matt. This was our first experience in store and we were looking for our couch for our first home. We were instantly greeted and offered drinks. After having a wander round and seeing what we liked we had loads of help from Matt, letting us know all the different alterations you could make to each couch to make it perfect for us. We showed him the space we had and he helped us find our couch to fit our vibe.
Matt went through every aspect of the process with us in detail and made sure we fully understood everything. He went above and beyond with his service, we couldn’t have asked for a better experience. All the staff were lovely and friendly throughout the entire experience in store
April 5, 2026
Reply from Sofology - Glasgow
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Matt. Thank you for taking the time to leave a review 😊
New sofas
Felt really good in your store plenty to choose from staff were very helpful and I was delighted with my purchase
April 12, 2026
Reply from Sofology - Glasgow
Thanks for this fabulous review. We appreciate you sharing it with others!
Everything quick and easy very friendly…
Everything quick and easy very friendly staff in Glasgow London Road
April 12, 2026
Reply from Sofology - Glasgow
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great experience. Would recommend!
The staff were very helpful and kind! The layout and structure of the different options available made it easy to understand.
April 11, 2026
Reply from Sofology - Glasgow
Thanks for this fabulous review. We appreciate you sharing it with others!
Reply from Sofology - Glasgow
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Sofology Glasgow
Visited our local showroom, great selection of quality sofas, staff were friendly, helpful and professional
April 13, 2026
Reply from Sofology - Glasgow
Hi there, thank you for taking the time to leave a 5-star review!😊
SALESMAN WAS REALLY HELPFUL
SALESMAN WAS REALLY HELPFUL. Took time with us to explain things
April 11, 2026
Reply from Sofology - Glasgow
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff excellent and not intrusive
Staff excellent and not intrusive, let is to . until we had questions .
April 9, 2026
Reply from Sofology - Glasgow
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
I was very impressed with the way we…
I was very impressed with the way we were treated in the store. The girl who attended our needs for new furniture was really nice and helpful.
April 10, 2026
Reply from Sofology - Glasgow
Thank you for sharing your experience Jim.
Sales person was very informative and…
Sales person was very informative and knowledgeable.
April 7, 2026
Reply from Sofology - Glasgow
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service!
Emma in the Glasgow store was great - really helpful with suggestions, but not overbearing in any way. Gave us lots of ideas and options which were brilliant in helping us choose once we home.
April 4, 2026
Reply from Sofology - Glasgow
Hi there, thank you for your review. Another great review for Emma, we will make sure to pass this on! Have a nice day.
Courteous
Courteous, patient and efficient staff. We felt very comfortable and unrushed in the store. I even got a cup of tea, which was most appreciated. Special thanks to Eileen who attended to us so well.
April 3, 2026
Reply from Sofology - Glasgow
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Leanne Campbell was great through the…
Leanne Campbell was great through the whole process!
April 5, 2026
Reply from Sofology - Glasgow
Hi there, thank you for your review. Another great review for Leanne, we will make sure to pass this on! Have a nice day.
Staff were very helpful and on hand…
Staff were very helpful and on hand when needed but allowed us to browse uninterrupted. Good selection of wares and reasonable prices.
April 1, 2026
Reply from Sofology - Glasgow
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.