Sofology - Glasgow Reviews 

I had an outstanding experience where friendly staff warmly greeted me, listened attentively, and helped me find the perfect and exceptional couch.​​​​​​​​​​​​​​​​
Managed to get everything sorted in a seamless manner.

Hannah was very friendly and lovely to our dog Teddy. She even gave him biscuits.
We absolutely love our new purchase of an olive green corner sofa.
We are looking forward to receiving it. Thanks Hannah 😊

No pressure to buy ie commission based sales. Initial representative was very helpful covering all aspects of our three favourite sofas including a specific size we couldn’t go above due to the available space we have.
The second representative who took the order for our choice was again informative covering everything from delivery time to cleaning tips. Both representatives were polite and not in your face trying to push for a sale like other competitor stores do and were happy to allow you to browse at your leisure, they never followed us around, but were happy to help when required with information regarding any questions we had.
Definitely a customer friendly store which others could learn from that made the whole experience stress free and again no pressure to buy.

Staff very helpful n great we could bring our dog in

So many sofas to choose from in store
Staff were attentive and very helpful
Great quality products

We had the best experience with sofology. Staff are amazing and made us feel right at home! Matt & Leeann really went above and beyond and their knowledge and advice was invaluable. The order process was seamless, everything was explained so clearly and their advice on taking sofashield was very welcome. We opted for a quick delivery sofa and were told we could have it in 14 days, we got a txt msg to say it would be here 5 days early!! Great experience, will recommend to everyone

No pressure when entering the store but was approached and told if we needed anything just to shout .

Really helpfull assistant and answered all our questions

Staff were great, showroom lovely.. and it is for that that I give the four stars….i would have given less if not for these factors.

Why? Because if I spend £7k on a soda suite I expect a lot more than “it will be with you in AROUND 11 weeks”, I want an update on each and every component of the suite whenever i want. This is 2026, the consumer expects and deserves more.

While we’re at it, free uplift of an old suite should be offered once you are spending over a certain amount.

Placed an order online then realised it was the bigger couch I had ordered so had to call and spoke to Paul and he was so helpful and he sorted everything out, great service.

Spent nearly £4000 on a suite and was already baubling after 3 months! Advised this was "normal" wear and tear and to use a bauble or fuzz remover!. Also have a cuddle seat which after a few months, it was not giving much cushoning and could feel the base through cushion. Was advised that this "cuddle" chair was for one person and that you need to be sitting in the middle and not at the side hence the reason you could feel the hard base when sitting. . My last suite last me over 20 yearss old was still in great condition. This sofa looks 20 years old and have only had it for under 2 years, o paid for the protection, but thats no use for wear and tear!!! Definately not value for money and no longevity in my suite. At this rate will need tp buy another replacement whilst still paying this one off.

What we liked that there was not the pressure you get in other shops to buy. We knew what we wanted and Desmond guided us to the areas where we might find what we might like. We took our time and Desmond checked on us regularly. We did find the sizes and colour of couches we needed to replace our very old ones. Desmond was extremely helpful and informed us of the process throughout. We are now awaiting delivery of our new couches in the alloted time. Looking forward to it. Thank you.

Our second purchase in the space of a couple of weeks. Same model of sofa, different configuration and different colour.

The whole experience was very positive. Leanne the assistant was very helpful and informative and didn't use the hard sell at any point. My only negative was the high cost of delivery for what was an already expensive purchase of £2,600. I would have expected some kind of discount for such a costly purchase.

Worst company out there, & there lazy technical guy Alan
They don’t want to deal with any problems with there sofas , won’t admit the sofa had a fault .
I’ve told friends & family to avoid buying from SOFOLOGY as I will never buy again

Leanne Cambell was more than helpful, didn't pressure us and very honest.

Great experience overall, the salesperson was really helpful in helping us through our search for new sofas.

Warm friendly staff and no pressure was free to take time to browse prior to making a decision

Sales representative (Matt) was excellent.
Explained everything thoroughly, extremely helpful with our queries.