Sofology - Glasgow Reviews 

3,134
•
TrustScore 5 out of 5

4.9

London Road, G32 8XL Glasgow, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We were met by Michael who asked which soda we wanted, the 2 we chose weren’t in store, there was one that was a combination of both sofas, after trying it out, we decided to go for it. Michael took u... See more

Company replied

Rated 5 out of 5 stars

Friendly and helpful staff. Welcoming atmosphere and explained the buying and up keep of our new sofa perfectly! Didn't feel pushed to buy and we were made aware of all costs and delivery timescales... See more

Company replied

Rated 5 out of 5 stars

I had a great experience last week in your showroom. You have a lot of beautiful products and I loved getting to view and sample them all. When it came to making my pick I was helped by an assistant c... See more

Company replied

Rated 5 out of 5 stars

Michael F was a true gent and extremely helpful on deciding a new sofa for my new flat. His knowledge and understanding was second to none and I didn't feel pressured into any decision , whilst wei... See more

Company replied


Company details

  1. Sofa Store
  2. also in
  3. Furniture Accessories
  4. Furniture Store
  5. Home Goods Store
  6. Living Room Furniture Store
  7. Upholstery Shop

Written by the company

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Contact info

  • London Road, G32 8XL, Glasgow, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,134)

13,841 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great sales person Darragh Glasgow…

Great sales person Darragh Glasgow store very helpful

March 18, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Darragh, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Excellent service

Excellent service, no pressure, knowledgeable staff

March 14, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Rated 5 out of 5 stars

We were approached right away with…

We were approached right away with lovely girl her name was Kimberley she was so helpful and had great knowledge

March 16, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Kimberley, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Great customer care

Gordon from Sofolgy really put us at ease and offered loads of advice and help. Everyone in the store was warm and friendly making the whole experience and purchase of our new sofas a painless process. Would highly recommend to all.

March 15, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Rated 5 out of 5 stars

Sofology Glasgow

The sales person I spoke to was very helpful and knowledgeable about the sofas I went on to buy.

March 14, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Very friendly service

Very friendly service, no pushing for sales, sales rep Kimberly was very informative, professional and made a nice cup of coffee

March 14, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Very helpfull

Very helpfull

March 6, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Good relaxed staff no hassles

Good relaxed staff no hassles, no pushy sales talk

March 13, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Excellent customer service

We had excellent customer service from Arlene in your Glasgow store. Arlene was very informative and so kind and helpful. She explained everything to us and had great knowledge of the products. We have purchased a sofa and chairs and look forward to delivery. Thank you Arlene for your kindness and knowledge.

March 11, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Rated 5 out of 5 stars

Great experience

Great experience, Darragh was brilliant, easy to talk to and very knowledgeable.

March 11, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for choosing Sofology!

Rated 5 out of 5 stars

Great store and staff

We were made to feel welcome when entering the store. Store colleagues were attentive and not overwhelming. We were left to explore the store and get help/info when we needed it. Can’t fault the process from start to finish

March 10, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Rated 5 out of 5 stars

Matt was very helpful

Matt was very helpful, good product knowledge and very patient.

March 10, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊

Rated 5 out of 5 stars

Great customer service

Hannah made me feel welcome and couldn't do enough for me

March 9, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for this great review :-)

Rated 5 out of 5 stars

The sales assistant Leanne was…

The sales assistant Leanne was extremely knowledgeable and friendly. Great service.

March 8, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Hi there, thank you for your review. Another great review for Leanne, we will make sure to pass this on! Have a nice day.

Rated 5 out of 5 stars

Mayfair sofa

Ordered 2 sofas and footstool today. Sales assistant very courteous, helpful and knowledgeable in products and assisting with my purchase. Very happy with the quality of sofas.

March 7, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thanks for choosing Sofoogy for your new purchase :-)

Rated 5 out of 5 stars

Staff are excellent

Staff are excellent, so friendly and helpful.
Sofa choice is outstanding.
So happy and can’t wait for my new sofa to arrive.

March 2, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for your lovely feedback! 😊 We’re so glad you found the team friendly and helpful, and that you’re excited about your new sofa. We hope it brings you lots of comfort and enjoyment! 🛋️✨

Rated 5 out of 5 stars

Very Good Purchasing Experience

I would definitely return to the store based on my experience to date with Sofology in London Road. I appreciated that I was allowed time to look round the store and the space to spend time looking at my potential purchase without pressure from the sales team. When I narrowed down my preferred option staff were knowledgeable and helpful. I dealt with 3 different staff including Desmond and Darragh ( as I was in the store 4 times) and they were very courteous and dealt with all of my queries quickly and easily. Darragh remembered me from an earlier visit and dealt very efficiently with the sale process and made sure I understood all aspects of the purchase. Very happy so far!

March 5, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

Thank you for your wonderful feedback! 😊 We’re thrilled to hear Desmond, Darragh, and the team at London Road made your visits so helpful and stress-free. It’s fantastic that you felt supported throughout the whole process, enjoy your new sofa! 🛋️✨

Rated 5 out of 5 stars

Darra was superb

Darra was superb. Informative, professional and very knowledgeable. First class service and would not hesitate to purchase from Sofology in the future.

March 4, 2026
Sofology - Glasgow logo

Reply from Sofology - Glasgow

We look forward to seeing you in the future Isobel :-)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look