A really helpful young lady , who listened & took note of our requirements . Nothing was too much trouble for her . Her name was Laura & she gave us so much confidence , she really knew so much inform... See more
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From the minute I walked in it felt very welcoming and I wasn’t pestered straight away. Then a lovely gentleman called George came over and explained everything about the sofa I was looking at In grea... See more
Company replied
When we first went in there they left us alone to look round which l liked . We went to a member of staff her name was laura she was amazing she sat us down and explained everything to us .she was ver... See more
Company replied
The staff their where amazing Leon was great with my serverly autistic daughter making her smile and going above and beyond to make her smile.
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
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Great service and advice
Very clear and open advice on the sofa/chairs. Happy to spend the time explaining everything to us and answering all our questions. We were served by Maria and she was a great help.
January 31, 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience Matthew
Can highly recommend the hedge end store
Really good experience and all really well explained by Steve in the hedge end store, he was able to go through a lot of what we want and didnt want and find the options that best suited us and resolved our concerns for not enough seating with alternative options. All in all a.quick and simple transaction.
January 31, 2026
Reply from Sofology - Hedge End
thank you for awarding us 5 stars!
BAD SERVICE AT HEDGE END
BAD SERVICE AT HEDGE END, ONE STARTED , ANOTHER SALESMAN FINISHED, NOT PUNCTUAL , POOR INFO, NO PURCHASE RECEIPT FOR THE DEPOSIT WHY AWFUL. TRAINYOUR TEAM .
January 25, 2026
Reply from Sofology - Hedge End
Hi Mr Velev, we would like to hear more about your complaint. Please email social.media.complaints@sofology.co.uk with the details of your visit.
Great service and highly recommend
We were served by Marc and he was very helpful, friendly and no pressure at all.
February 2, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great welcoming great advise very…
Great welcoming great advise very helpful with no pressure of buying. Would recommend the store 100%
February 2, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars :-)
Helpful unpressured salesperson who…
Helpful unpressured salesperson who ensured we made the right chpoice.
February 2, 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Marc was an absolute legend
Marc was an absolute legend, incredibly knowledgeable about sofas, materials, and all the available options. There was zero pressure or overselling, just honest, expert advice that made it easy for us to choose exactly what was right for us. A truly genuine, great experience from start to finish.
January 25, 2026
Reply from Sofology - Hedge End
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Friendly staff - Good range
Visited the hedge end branch for a new sofa.
Staff very attentive knowledgeable and friendly.
Natasha was very helpful in helping decide what was best for us.
February 1, 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mark, we will make sure to pass this on! Have a nice day.
I recently placed a made-to-order…
I recently placed a made-to-order purchase at Sofology Hedge End and had a fantastic experience. A huge thank you to Sahil, who assisted us. He was incredibly attentive, listened closely to all our requirements, and helped us find the perfect sofa. He made the entire process smooth, professional, and completely satisfactory. Highly recommend seeking him out if you are visiting this store!
February 1, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Not at all pushy
Had a lovely visit to the Hedge End store. The female assistant (name begins with N I think) was very helpful and not at all pushy. Sent us all the details on an email to complete the order at home. Just a shame it takes 15 weeks
January 28, 2026
Reply from Sofology - Hedge End
Good things come to those who wait Stephen :-)
Friendly and easy purchase
Steve was great. He talked me through all the options for my sofa and what they meant. Lovely and friendly guy to deal with, made the whole process really quick and easy. Explained what to do when I get my delivery date and made sure I knew who to call if I need anything. Highly recommend and the sofa is so comfy.
January 31, 2026
Reply from Sofology - Hedge End
Thank you so much for your recommendation!
Mark was fab
Mark was fab, very helpful and knowledgeable about the product we purchased, thank you!
January 31, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars!
Brill and friendly
Brill, very efficient and friendly! And I am extra sold on how quick the sofa is going to be delivered, I’m not one to want to wait 3 months for a sofa!
January 31, 2026
Reply from Sofology - Hedge End
Thank you Mr Pheasant
Very helpful team at Hedge End
Very helpful team at Hedge End, in particular a shoutout to Sahil
January 30, 2026
Reply from Sofology - Hedge End
Thank you for awaridng us 5 stars
Very helpful and friendly sales…
Very helpful and friendly sales assistant. A credit to your company.
January 30, 2026
Reply from Sofology - Hedge End
Thank you for sharing :-)
Sahil was helpful and informative…
Sahil was helpful and informative without being "pushy" and gave us time and space to browse.
January 29, 2026
Reply from Sofology - Hedge End
Thank you Peter!
Polite and helpful very grateful for…
Polite and helpful very grateful for help given
January 29, 2026
Reply from Sofology - Hedge End
Thank you for sharing Nicola!
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