We had a great experience buying our sofas, and Si was extremely helpful throughout the whole process. He took the time to listen to exactly what we wanted and made placing our order very easy a... See more
Company replied
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Great staff, not too pushy, good knowledge of products. Si was especially helpful and talked us through the sell process. Great selection of sofas . The sofa we chose ticked every box.. lumbar and ne... See more
Company replied
Excellent and professional member of staff, Marie, who took her time and lots of patience to explain every aspect of purchasing a sofa from Sofology. We discussed at length the type of sofa to suit my... See more
Company replied
Today we made a purchase of z as three piece suite and were served by Marc who was not only professional, knowledgeable about the products he was selling but also extremely personable, helpful, honest... See more
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Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.8
Excellent
3K reviews
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Kevin was very helpful and…
Kevin was very helpful and knowledgeable. Wasn't pushy and left me to it but answered all of my questions when needed. Would definitely use sofology again.
February 17, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kevin. Have a great day 😊
A really good shopping experience
The staff were friendly but not pushy,Natasha was knowledgeable about the products and able to answer all questions we had, she didn’t rush us and was happy to leave us to discuss our choices without her when asked. I would recommend sofology and Natasha in particular to friends and family.
February 23, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Natasha and that you would recommend us! Have a great day 😊
Ohps did the review under the small…
Ohps did the review under the small extra order we made later. Hope you can transfer the text to the right place!
February 23, 2026
Reply from Sofology - Hedge End
Hi there, thanks for taking the time to let us know!
Helpful staff
Matt was very helpful and knowledgeable. He listened to our requirements and showed us the sofa we didn't know we wanted until we saw it. Thank you Matt.
February 21, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matt. Have a great day 😊
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our experience with sofology was…
Our experience with sofology was excellent. The xxx assistant was lovely and grand very informative of the sofa and chair we ordered.
February 22, 2026
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic service
Fantastic service. Answered all our questions. Really helpful and friendly. Nothing was too much trouble :) Thank you Radhika
February 20, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Radhika. Have a great day 😊
Great experience
Great experience, very patient with us choosing colours and explained the whole process really well!
February 20, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Great customer service in Hedge End store from Mathieu
Needed a new sofa and popped into a number of shops at Hedge End. Sofology (Hedge End) was the only store where we were actually asked if we needed help.
Mathieu not only asked what we were looking for, but had an extensive knowledge of the products and was able to show us a variety of sodas that may meet our requirement.
Once we found the right match, Mathieu talked us though the options and the process overall, emailing us confirmation of the style and sizes so we could go away to think about things.
Overall great experience. Sofa now ordered and looking forward to its arrival.
Thanks Mathieu!
February 20, 2026
Reply from Sofology - Hedge End
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service provided by Mathieu and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Found Natasha extremely helpful
Found Natasha extremely helpful, super knowledgable and very attentive.
Great visit.
February 18, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Very helpful and friendly staff
Very helpful and friendly staff. Went to great lengths to ensure we were happy
February 18, 2026
Unprompted review
Reply from Sofology - Hedge End
Thank you for sharing your experience Carole :-)
Lovely friendly and very helpful young…
Lovely friendly and very helpful young lady.
February 15, 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience Mrs Sloan
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Cole!
Marc was courteous and professional and…
Marc was courteous and professional and gave us time as a family to make the purchase whilst feeling no pressure
February 17, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mr Warnes
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly and Helpful
Great atmosphere. Staff are very knowledgeable and friendly. Great service. Would highly recommend.
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited today 15th Feb 26.
Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service by Marie
Excellent service by Marie, very helpful and knowledgeable and makes a nice cup of tea.
February 14, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marie. Have a great day 😊
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