From the minute I walked in it felt very welcoming and I wasn’t pestered straight away. Then a lovely gentleman called George came over and explained everything about the sofa I was looking at In grea... See more
Company replied
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See what reviewers are saying
I walked into the store and Emma came over to see if I needed help, not pushy, showed me some things I was interested in , so helpful and a really nice lady, I chose what I wanted and everything was s... See more
Company replied
excellent service very friendly, helpful and no pressure to buy , nothing was too much trouble assisted by excellent staff, went away to consider the options and returned when we made the decision.... See more
Company replied
I didn't feel rushed and spent a couple of hours deciding looking at all the options. So much to see, and taking measurements , trying to visualise how it would look in my room, so the staff had to... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 2A, Hedge End Retail Park, SO30 4RT, Southampton, United Kingdom
- 03448639051
4.9
Excellent
3K reviews
Asks customers to review
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Found Natasha extremely helpful
Found Natasha extremely helpful, super knowledgable and very attentive.
Great visit.
February 18, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Natasha, we will make sure to pass this on! Have a nice day.
Very helpful and friendly staff
Very helpful and friendly staff. Went to great lengths to ensure we were happy
February 18, 2026
Unprompted review
Reply from Sofology - Hedge End
Thank you for sharing your experience Carole :-)
Lovely friendly and very helpful young…
Lovely friendly and very helpful young lady.
February 15, 2026
Reply from Sofology - Hedge End
Thank you for sharing your experience Mrs Sloan
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mrs Cole!
Marc was courteous and professional and…
Marc was courteous and professional and gave us time as a family to make the purchase whilst feeling no pressure
February 17, 2026
Reply from Sofology - Hedge End
Thank you for awarding us 5 stars Mr Warnes
Reply from Sofology - Hedge End
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Friendly and Helpful
Great atmosphere. Staff are very knowledgeable and friendly. Great service. Would highly recommend.
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Reply from Sofology - Hedge End
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Visited today 15th Feb 26.
Visited today 15th Feb 26.
We already knew what we liked, Mathiew gave us good advice and was polite and not pushy.
So we bought a new sofa, cheers Mathiew 👊
February 15, 2026
Reply from Sofology - Hedge End
Hi there, thank you for your review. Another great review for Mathiew, we will make sure to pass this on! Have a nice day.
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service by Marie
Excellent service by Marie, very helpful and knowledgeable and makes a nice cup of tea.
February 14, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Marie. Have a great day 😊
Brilliant
George and Natasha were brilliant and we couldn't ask for better service. We were given great advice without being pushed for a sale. Happily go back again, and definitely recommend to family and friends who might be looking in the future.
Thank you
February 14, 2026
Reply from Sofology - Hedge End
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Thank you Radhika!
This is the first time I’ve ever ordered a sofa with Sofology and I didn’t really know what I wanted! Radhika came and introduced herself and was really helpful and considerate in her advice and suggestions as to what I might need. Together, we created an order that was bespoke for me and I left feeling extremely happy and content with both my order, and the service I received. Thank you Radhika!
February 13, 2026
Reply from Sofology - Hedge End
Thank you for choosing Sofology!
Very helpful and nothing was too much…
Very helpful and nothing was too much trouble.
Great service
February 12, 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good experience
We came in as we needed and wanted a new sofa George helped us very well he reminded me of my uncle and made us feel at home didn’t pressure us at all in buying the sofa and it was a all round brilliant experience thank you so much George for your service and help!!!
January 10, 2026
Reply from Sofology - Hedge End
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.
Fantastic service from Steve
Fantastic service from Steve. He went above and beyond to support our decision on sofa making.
Thank you 😊
February 8, 2026
Reply from Sofology - Hedge End
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steve. Have a great day 😊
We were so impressed with George from…
We were so impressed with George from Hedge end branch, he was so knowledgeable about the products, and really help us decide which sofa would suit are needs. Thank you George
Mark & Belinda Cordwell
February 4, 2026
Unprompted review
Reply from Sofology - Hedge End
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to George for you, have a great day.
Purchased a new reclining sofa
Purchased a new reclining sofa
Great sale's people and no hard sale
Very knowledgeable and helpful
February 7, 2026
Reply from Sofology - Hedge End
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
My husband and I were looking for a new…
My husband and I were looking for a new sofa. We visited Sofology to see what’s available, the staff were helpful and attentive, we were helped by Sahil, we was great, super helpful and assisted with all our questions, offering suggestions to help us decide, he wasn’t pushy which we both really appreciated. Thank you so much!!!
February 7, 2026
Reply from Sofology - Hedge End
Thank you for choosing Sofology!
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