The salesman was very knowledgeable, likeable and offered options based on our circumstances without being pushy. He also put up admirably with our young kids going feral. 5 stars
Company replied
Location
Switch locationJunction 27 Retail Park, Gelderd Road, WF17 9AD Leeds, GB
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See what reviewers are saying
The showroom in Leeds was well laid out with a good choice of sofas and chairs. It was modern and welcoming. The sales assistant called Hugo who attended to us was very helpful but not pushy and allow... See more
Company replied
It was an older salesman that we spoke to, and when we originally came in he wasn’t trying to rush a sale. Came back on the following Tuesday and was so helpful, was discussing my wedding , buying a h... See more
Company replied
The sales assistant was extremely helpful listened to what we wanted and went above and beyond to help us find the perfect sofa and chair would highly recommend Hugo at the Leeds store for your sofa n... See more
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Junction 27 Retail Park, Gelderd Road, WF17 9AD, Leeds, United Kingdom
4.9
Excellent
4K reviews
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Sadjid was very very helpful and…
Sadjid was very very helpful and honest. Thank you again
January 3, 2026
Reply from Sofology - Leeds
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great selection of sofas and fabrics
Great selection of sofas and fabrics. Helpful advice, friendly staff. No pressure and quite relaxed. Would recommend.
December 31, 2025
Reply from Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
10/10 Sofology Leeds Birstall
Great Experience From Staff Member Jess At Birstall Junction 27 Sofology.
After being treated poorly from a different sofa company which I won't name on here Jess has been fantastic.
We finally found a sofa in Sofology which exceeded our expectations as we didn't think we would find one which competes with our faulty sofa from the company which I won't name.
Jess went through everything in high detail ensuring we got the sofa in the correct configuration suitable for our living area.
After around 24 hours of picking a certain colour we realised that it was going to be dark and wanted to switch back to the original colour they have on display.
One quick phone call to Jess and the order was ammended back to the original charcoal colour instead of the anthracite grey.
10/10 service so far. I will leave another review in around 11-12 weeks when the sofa has been delivered.
January 2, 2026
Reply from Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Great experience in store today
Great experience in store today, we decided on our sofa & chair with the help of Ade! He made the decision so easy for us & explained all of our options.
Really recommend Ade & wouldn’t hesitate to buy a sofa from here in future. Thank you!
January 2, 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jess was a great customer advisor
Jess was a great customer advisor. Very friend professional as well as great product knowledge
January 2, 2026
Reply from Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
Easy Peasy
Easy and no pressure sales process that was explained well by the lovely sales guy.
December 28, 2025
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Excellent customer service from Saj
December 31, 2025
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience.
Reply from Sofology - Leeds
Thank you for your lovely review! We’re so pleased to hear you had a great experience with us. Your feedback means a lot, and if you ever need any help in the future, our team is always here to support you 😊
Good place to get a sofa
Ade who I dealt with was really good and explained everything in detail.
December 26, 2025
Reply from Sofology - Leeds
Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐
The person we dealt with was very…
The person we dealt with was very helpful and bought just what we wanted
January 1, 2026
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
A very relaxed style for a sofa sales…
A very relaxed style for a sofa sales shop. Would highly recommend if you are looking for a new sofa.
Staff are no pressure sales and just leave you to browse unlike some other shops!
Keep up the good work,
Special thanks to Mervin for all his help.
January 1, 2026
Reply from Sofology - Leeds
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Great service and deal
Halima was our guide and provided us with great insight into the differences between various options. We secured a great boxing day deal, saving over £2k on our preferred option. Brilliant service and looking forward to the sofa arriving.
December 29, 2025
Reply from Sofology - Leeds
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We really appreciate you taking the time to share your experience. It means a lot to us and we’re so pleased to hear you’re happy. If you ever need anything in the future, our team is always here to help! 😊
Visited this shop twice
Visited this shop twice, the sales staff their on hand but best thing is they do not bother you , they leave you to look around.
my second visit I did purchase a sofa and sales man was helpful and not pushy at all which I like , iv not received my sofa as yet as I wanted late delivery, I would definitely recommend to other customers to come visit here .
December 28, 2025
Reply from Sofology - Leeds
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great support from staff members and a…
Great support from staff members and a lovely sofa on order. Very happy
December 31, 2025
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Nice step up
Nice step up. Friendly very helpful sales person called saj helped us all the way making the choice.
December 30, 2025
Reply from Sofology - Leeds
Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Reply from Sofology - Leeds
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
A relaxed experience
After attempting to browse in other retailers, we found the relaxed approach a much more comfortable and welcome experience. Jess was knowledgable and available when needed but gave us the space we needed to discuss our options.
We found something that met all our needs and was configurable. We feel we’ve had a very successful visit, thanks again to Jess for her assistance.
December 30, 2025
Reply from Sofology - Leeds
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
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