No sales pressure to purchase , Lloyd ( our salesman) was very knowledgeable, honest and made the experience. Good quality sofas and very happy with our choice.( Not yet recieved sofa )
Company replied
Location
Switch locationUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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See what reviewers are saying
Storm helped us at the Rugby store to complete our purchase of our new sofa’s. She was extremely knowledgeable, helpful and wonderful to speak too. An absolute credit to the Sofology brand.
Company replied
Enjoyable experience in the Rugby branch , brilliant sales assistant Lloyd , who knew buying a sofa could be so much fun 😆 needed to change the order from a 3 x seater to 2 x seater and had 48hours t... See more
Company replied
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... See more
Company replied
Company details
- Sofa Store
- also in
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, United Kingdom
4.9
Excellent
2K reviews
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Very friendly and helpful staff who…
Very friendly and helpful staff who didn’t jump on you the minute you walked through the door. But when we asked for help and advice nothing was too much trouble and the selection of sofas to choose from was great
March 29, 2026
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service delivery team…
Excellent service delivery team outstanding Sofa exactly as described on line
October 21, 2025
Reply from Sofology - Rugby
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Rugby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Rugby
Thank you for awardingu s 5 stars Mr Jaxon!
Quiet friendly atmosphere and staff
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too.
First went next door into Furniture Village but we were hounded by a staff member who followed us around making us uncomfortable by asking and pushing so couldn’t get out of their store fast enough.
March 14, 2026
Reply from Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
the staff were friendly cheerful and…
the staff were friendly cheerful and extremely helpful
not overbearing allowing us to make our choice without interference
March 9, 2026
Reply from Sofology - Rugby
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The treatment was superb
The treatment was superb. We enjoyed shopping there. Great Team at Rugby.
March 9, 2026
Reply from Sofology - Rugby
Thank you for this great review Marcelline!
Reply from Sofology - Rugby
Thank you for sharing your experience Tamas!
I was greeted by Bart upon entering the…
I was greeted by Bart upon entering the store and made aware he was available to answer any questions etc. I was then free to wander and try out the sofas without being hassled (which I like). When I asked for information he was knowledgeable, professional, and humourous.. A pleasure to buy from... Thank you...
March 2, 2026
Reply from Sofology - Rugby
Thank you so much for visiting Jacqui.
We met Justin
We met, Justin, in the Rugby branch today, and he was extremely helpful and helped us chose our sofa. He was not pushy and went out his way to give us time to make the right decision. Would recommend if you’re looking to find a great sofa with helpful sales team.
March 1, 2026
Unprompted review
Reply from Sofology - Rugby
Thank you so much for your recommendation Jade :-)
Great customer service not pushy
Great customer service not pushy
Went over everything in detail
March 1, 2026
Reply from Sofology - Rugby
Thank you for sharing Maria
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Ian :-)
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Joyce :-)
Really nice staff.
February 24, 2026
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Mrs Gorniak!
Staff at Elliot’s field retail park…
Staff at Elliot’s field retail park could not have been any more friendly and helpful.
February 21, 2026
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
We had visited all of the sofa shops on…
We had visited all of the sofa shops on the rugby estate and got a mixture of service and sales staff, however upon visiting sofology we had the warmest and most efficient welcome. Fran helped us immediately in a really friendly way, was incredibly knowledgeable about the products offered as well as wait times and was a real pleasure to deal with. Her skills were far and above the other sofa shops and we felt she was incredibly honest and helpful. We are so happy with her purchase and Fran was a great part of the experience. She's great! The other 2 chaps who were there were also super helpful too. Would really recommend a visit. Excited for our new sofa to arrive and in only 2 weeks!
February 17, 2026
Reply from Sofology - Rugby
Exciting times! Thanks for sharing Ron!
Reply from Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Lloyd. Have a great day 😊
Helpful
I’ve already done this once.
The staff were very helpful and clear and patient.
February 13, 2026
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very professional and friendly
The lady who served me was friendly non pushy and customer service was fantastic. I had to go away and remeasure there was no pressure she was amazing. Very knowledgeable.
February 15, 2026
Reply from Sofology - Rugby
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
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