Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful joke... See more
Company replied
Location
Switch locationUnit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR Rugby, GB
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Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too. First went next door into Furniture Village but we were hounded... See more
Company replied
staff were not pushy or hounding you as soon as you got in the shop. had time to browse in our own time even go to other shops to compare. when we were ready to make a purchase, found someone easily.... See more
Company replied
Staff friendly in both Leicester and Rugby, both sets of staff not pushy, made us aware of presence and available for any questions. Very polite and accommodating
Company replied
Company details
- Sofa Store
- Furniture Accessories
- Furniture Store
- Home Goods Store
- Living Room Furniture Store
- Upholstery Shop
Written by the company
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Contact info
Unit 26, Elliott's Field Retail Park, Leicester Road, CV21 1SR, Rugby, United Kingdom
4.9
Excellent
2K reviews
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Excellent service and product knowledge…
Excellent service and product knowledge from Fran in store.
April 17, 2026
Reply from Sofology - Rugby
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Fran. Have a great day 😊
Best place for furniture
Great looking furniture and very helpful knowledgeable staff.
April 11, 2026
Reply from Sofology - Rugby
Thank you for awarding us 5 stars!
Staff friendly in both Leicester and…
Staff friendly in both Leicester and Rugby, both sets of staff not pushy, made us aware of presence and available for any questions.
Very polite and accommodating
April 9, 2026
Reply from Sofology - Rugby
Hi there, thanks for your 5-star review, we really appreciate the feedback!
sofa shopping
staff were not pushy or hounding you as soon as you got in the shop. had time to browse in our own time even go to other shops to compare. when we were ready to make a purchase, found someone easily.
Lisa was extremely helpful, explained everything to us, extras were offered but not in a pushy way. overall good experience.
April 6, 2026
Reply from Sofology - Rugby
Thank you for sharing yoru experience Andrew :-)
Sales man brilliant went through…
Sales man brilliant went through everything we needed to know about our purchase.. this tall black guy was an absolute star can’t remember his name never stop smiling and laughing at my dreadful jokes made us feel very comfortable no pushy sales pitch .. I do wish there were more sales men like this chap around
April 6, 2026
Reply from Sofology - Rugby
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received. We hope you found the perfect sofa.
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very friendly and helpful staff who…
Very friendly and helpful staff who didn’t jump on you the minute you walked through the door. But when we asked for help and advice nothing was too much trouble and the selection of sofas to choose from was great
March 29, 2026
Reply from Sofology - Rugby
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent service delivery team…
Excellent service delivery team outstanding Sofa exactly as described on line
October 21, 2025
Reply from Sofology - Rugby
What an amazing review, thank you so much for taking the time to write this 😊
Reply from Sofology - Rugby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Reply from Sofology - Rugby
Thank you for awardingu s 5 stars Mr Jaxon!
Quiet friendly atmosphere and staff
Quiet friendly atmosphere and staff. Pleasure to do business with and no push at all. Lads moving the display sofas were helpful too.
First went next door into Furniture Village but we were hounded by a staff member who followed us around making us uncomfortable by asking and pushing so couldn’t get out of their store fast enough.
March 14, 2026
Reply from Sofology - Rugby
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
the staff were friendly cheerful and…
the staff were friendly cheerful and extremely helpful
not overbearing allowing us to make our choice without interference
March 9, 2026
Reply from Sofology - Rugby
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
The treatment was superb
The treatment was superb. We enjoyed shopping there. Great Team at Rugby.
March 9, 2026
Reply from Sofology - Rugby
Thank you for this great review Marcelline!
Reply from Sofology - Rugby
Thank you for sharing your experience Tamas!
I was greeted by Bart upon entering the…
I was greeted by Bart upon entering the store and made aware he was available to answer any questions etc. I was then free to wander and try out the sofas without being hassled (which I like). When I asked for information he was knowledgeable, professional, and humourous.. A pleasure to buy from... Thank you...
March 2, 2026
Reply from Sofology - Rugby
Thank you so much for visiting Jacqui.
We met Justin
We met, Justin, in the Rugby branch today, and he was extremely helpful and helped us chose our sofa. He was not pushy and went out his way to give us time to make the right decision. Would recommend if you’re looking to find a great sofa with helpful sales team.
March 1, 2026
Unprompted review
Reply from Sofology - Rugby
Thank you so much for your recommendation Jade :-)
Great customer service not pushy
Great customer service not pushy
Went over everything in detail
March 1, 2026
Reply from Sofology - Rugby
Thank you for sharing Maria
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Ian :-)
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Joyce :-)
Really nice staff.
February 24, 2026
Reply from Sofology - Rugby
Thank you for awarding us 5 stars Mrs Gorniak!
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