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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional customer service, highlighting the team's helpfulness, quick response times, and efficiency in resolving issues. Many people appreciate the intuitive and user-friendly design of the products, finding them to be effective and easy to use. Reviewers often mention the convenience and quality of the apps, particularly for tasks like transferring files and downloading videos. However, some customers also noted occasional difficulties with software activation and reported instances where apps stopped working or crashed. A few people expressed dissatisfaction with the support in these specific cases, mentioning slow responses or unresolved issues.

What people talk about most

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the support... See more

Application

People report positive experiences with the app. Many customers praise the apps for their usefulness, with... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and prompt replies... See more

Product

Clients share positive opinions on product. Many reviewers praise the products as outstanding, useful, and... See more

User experience

Reviewers highlight positive aspects of user experience, praising the software as intuitive, easy to use, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using the software for years now. The software has been path defining in its genre with its clean, intuitive and uncluttered interface (which coincidentally everyone else is trying to do tod... See more

Company replied

Rated 5 out of 5 stars

I had been looking for an app that could seamlessly put movies, music and such on my iPhone. After stumbling on Waltr2 I haven't looked back, it's a fantastic bit of software that just works. Suppo... See more

Company replied

Rated 5 out of 5 stars

I use Softorino YouTube Converter to download educational YouTube videos to show to my classes. I find it much easier to download a video and add to my slide presentation than to have a link, which t... See more

Company replied

Rated 5 out of 5 stars

In general Softorino software are excellent! Really !! But...obviously sometimes our computer OS might have an update that makes things more dificult for any app to adjust. When this happens I was... See more

Company replied


Company details

  1. Software Company

Information provided by various external sources

Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

429 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

I LOVE their products

I LOVE their products. They work great. They work all the time and the price can't be beat!!!

February 21, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi! Love the energy! That’s exactly what we aim for—reliable apps that just work. Thanks for the shoutout!

Rated 1 out of 5 stars

Fraudulent company now

Fraudulent company now!

Takes license fee but delivers software that doesn't work (license just purchased invalid, just hangs and doesn't work, etc.)

Still waiting on Cust Svc to return my call...tik tok

February 21, 2025
Unprompted review
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Reply from Softorino

Hi JDS, we're sorry to hear about this experience. This is definitely not how things should be working.

Please email us at support@softorino.app, and we'll look into your issue as soon as possible. We want to make sure you get the service you paid for.

Rated 5 out of 5 stars

The apps are cool and work really well.

The apps are cool and work really well.
My favorite is Boom 3D!

It enhances my audio experience through my computer dramatically!

February 20, 2025
Unprompted review
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Reply from Softorino

Hey! Boom 3D is a solid pick! Glad it’s leveling up your audio. Appreciate you sharing your favorite!

Rated 5 out of 5 stars

Over 5 years

I have used these apps for over 5 years now. It used to be one or two apps at a time but now it is convenient with the Universal key. Occasionally reactivating gets frustrating but I still find it the best way to accomplish what they do. My favorites are the YouTube Converter and the folder colors. I also use the ringtone app from time to time.

February 21, 2025
Unprompted review
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Reply from Softorino

Hi Lahlumdi, wow, 5+ years is huge! Love that the Universal License has made things even more convenient for you. We hear you on the reactivations & always work to improve things!

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Rated 5 out of 5 stars

Very Easy to use

Very Easy to use! Use apps that make work easier and tools that help identify my files, and content so much easier.

February 20, 2025
Unprompted review
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Reply from Softorino

Hi Mark, that’s what it’s all about—making things easier! Happy to hear the apps help with your workflow.

Rated 5 out of 5 stars

I love these apps and the company that…

I love these apps and the company that creates them. Their customer service is beyond belief. The apps that they write make things so easy that before would be so difficult.

February 21, 2025
Unprompted review
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Reply from Softorino

Hey Archie, wow, “beyond belief” customer service? That’s the best compliment! We’re here to make things simple & smooth for you. Thanks for the love!

Rated 5 out of 5 stars

Awesome apps and support

Awesome apps and support. Always quick to respond and with a fix to what you might be doing wrong. Love these apps!!

January 8, 2025
Unprompted review
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Reply from Softorino

Hi Jayceehi, appreciate that! We always try to be quick with support & make sure everything runs smoothly for you. Thanks for sticking with us!

Rated 1 out of 5 stars

I gave up when they moved to…

I gave up when they moved to subscription. I used to be a loyal customer.

February 21, 2025
Unprompted review
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Reply from Softorino

Hi Adam, we understand your concerns about subscriptions.

The Universal License was introduced to provide more value, giving access to 15 useful apps for less than purchasing them separately.

If you have any questions or need assistance, please reach out to support@softorino.app—we’d be happy to help.

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Rated 1 out of 5 stars

Programmes require authentication too…

Programmes require authentication too often.
The YouTube programme doesn’t work
Price too high for the value of each unit
I would prefer to purchase each programme
Your model ENCOURAGES piracy
I did beg out once and then gave it another try. Bugger. No longer. Other programmes do the same thing more reliably and at a better price AND YOU CAN BUY THEM OUTRIGHT!!!

February 22, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Grunthos the Flatulent, we appreciate your honest feedback.

We designed the Universal License to provide access to all of our apps at a better value than purchasing them individually. Authentication helps maintain security, but if you're facing frequent prompts, our support team can assist—please reach out at support@softorino.app.

We'd love to help with any issues you're experiencing and hear your thoughts on how we can improve.

Rated 5 out of 5 stars

All the value of shareware with the simplicity of a subscription

Softorino apps work exceedingly well and the overall value with their Universal License hearkens back to the days of Mac shareware while providing an entirely modern and easy to procure subscription. Their apps do exactly what they say they do and as with some of those wonderful "shareware" titles of old, the very small amount of time it takes to get the apps installed for your use is still more than the time until they are useful.

February 21, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Kirk, love this throwback to the shareware days! We just want to make sure the apps do exactly what they say & that you get real value from them. Thanks for being here!

Rated 4 out of 5 stars

Love Waltr Pro, subscription offerings not so

Love Waltr Pro as a log time user. When changing to a new computer the support was very fast with the help needed.
But meanwhile getting crazy with their subscription system. No longer do I look forward to reading an email from them. But at the same time I understand that they have mouths to feed. But please give me the option to unsubscribe for that subscription system.

February 20, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Don, we really appreciate your long-time support and are happy to hear our team was helpful! We understand that subscriptions aren’t for everyone, and your feedback is valuable. If you have any concerns or need help managing your license, our support team is here for you at support@softorino.app.

Rated 1 out of 5 stars

No one responded to my cry for…

No one responded to my cry for assistance. The You Tube convertor is good but not great. Save your money on the other apps.

January 9, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Alex, we're sorry to hear about your experience. We strive to provide responsive support and want to make things right. Please reach out to us at support@softorino.app, and we'll do our best to assist you. We also appreciate your feedback on our apps and will pass it along to our team.

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Rated 5 out of 5 stars

This Is A Solid Developer!

I've been using several Softorino apps for I don't know how many years. I believe it was three years ago that they created Universal licensing. For a very reasonable annual subscription fee you have access to ALL of their apps, both Mac and Windows. I have subscribed to that since it's introduction. They have a library of tools. Each application solves a problem by providing a focused solution to what would otherwise be a chore. As I stated above, I have been a happy user of their apps for years, and I highly recommend that every computer user take a look at what they offer.

February 21, 2025
Unprompted review
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Reply from Softorino

Hi! 3+ years with Universal License? That’s amazing! Love that you see the apps as real problem solvers. Thanks for recommending us—it means a lot!

Rated 5 out of 5 stars

Great software and great support

Great software and great support. What more can you ask for?

February 1, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hey Brian, couldn’t ask for a better compliment! Thanks for being part of the Softorino family!

Rated 5 out of 5 stars

I have purchased many times at…support, price and trust!

I have purchased many times at Softorino. My current experience shows my high regard for this company. I have had a product that was inoperable and contacted support. The company replaced the software. No hassles no fuss, simple and direct. You don’t always get a direct response from other firms. In my long tenure with Softorino, I have never been disappointed. I have only one wish; I wish all support was like this.

February 20, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Garrett, this is the kind of feedback that keeps us going! We believe support should always be simple & direct—no hoops to jump through. Thanks for trusting us!

Rated 3 out of 5 stars

Bundle of so-so apps.

The Softorino bundle is so-so. The only reason I subscribed is for Waltr Pro. I don't use or have use for the other apps offered. This may be a good deal for some but its not for me. I'll be cancelling my subscription as I've found an free linux alternative which works great. I'll miss Waltr Pro but won't miss the subscription.

February 21, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi Chris, we appreciate your honest feedback. WALTR PRO is definitely one of our most popular apps, and we understand that not everyone uses the full suite of tools. The Universal License is designed to provide more value for those who do, but we respect your decision if it’s not the right fit. If there’s anything we can do before your cancellation, please contact us at support@softorino.app.

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Rated 4 out of 5 stars

One subscription gives you a lot

I like that one subscription gives you all these apps, but I only really wanted Beamer, and iRing (which is no longer available). Their software is good though, and if you see something your want/need, then by all means grab a license.

February 21, 2025
Unprompted review
Softorino logo

Reply from Softorino

Hi M Noivad, thanks for sharing your thoughts! We’re glad you find our software useful. While iRing is no longer available, we appreciate your support of Beamer. If there’s anything we can do to improve your experience, feel free to reach out to support@softorino.app.

Rated 2 out of 5 stars

Good software. Good support. Bad licensing experience.

The software is good and the support is good as well but...
During the month of November 2024 they sent me an email inviting me to renew the license.
I stupidly did not check and trusted with the result that I basically paid twice.
A warning should be arised for the customer.
I am stupid but you are not correct.

January 28, 2025
Unprompted review
Softorino logo

Reply from Softorino

Thanks for your feedback. We're glad you like the software and support, and we're sorry to hear about your licensing experience. Please reach out to our team at support@softorino.app—we’d be happy to sort this out for you.

Rated 4 out of 5 stars

I’ve never been more happy/satisfied…

I’ve never been more happy/satisfied with a company, its products, and its support. The apps are well-designed and add greatly to the dependability and pleasure of my computer experience.

January 28, 2025
Unprompted review
Softorino logo

Reply from Softorino

Wow, that means a lot to us! We're so glad you're enjoying the apps and support. Thanks for being a part of our community!

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