bought an antivirus through amazon. i had some difficulties with trend micro, but these guys or just a guy....AMAZING CUSTOMER SERVICE!! be well and thank you so much for all your efforts... i really... See more
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Great customer support provided by Sam. Purchased through Amazon and provided with the option to receive the code via email straightaway rather than wait for delivery. A technical issue came up but th... See more
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I was pointed towards this company, indirectly, by an Amazon CS manager seeking to solve a failure by his own filfillment centre. Software Bank produced what I needed pdq by immediate email and at... See more
Company replied
This seller has gone way over and above in providing an outstanding service and I cannot thank him enough. He has shown empathy, understanding and respect following my mistaken order of two products... See more
Company replied
Company details
Written by the company
Software Bank Ltd is an authorised UK retailer of genuine software licences and hardware — antivirus, Microsoft 365, VPNs, laptops, printers and inks. Licence keys are delivered by email in seconds; hardware ships with UK warranty and free delivery on qualifying orders. Registered in London; in-person laptop and IT support at our Manchester repair shop. Company No. 12002880 · support@softwarebank.co.uk · 07944 492220 · softwarebank.co.uk
Contact info
Suite Ra01 195-197 Wood Street, E17 3NU, London, United Kingdom
- sales@softwarebank.co.uk
- softwarebank.co.uk
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bought an antivirus through amazon
bought an antivirus through amazon. i had some difficulties with trend micro, but these guys or just a guy....AMAZING CUSTOMER SERVICE!! be well and thank you so much for all your efforts... i really feel bad that i send you messages of time.. i wasnt expecting a respond at that time i though that you will reply next morning. thank you for everything!!!
Great customer support provided by Sam
Great customer support provided by Sam. Purchased through Amazon and provided with the option to receive the code via email straightaway rather than wait for delivery. A technical issue came up but the support was top notch, replying to my messages quickly and resolving the issue. Great company to do business with!

Reply from Software Bank Ltd
All I'm going to say is they are legit…
All I'm going to say is they are legit and very good with customer support! Thanks guys
This team are absolutely amazing
This team are absolutely amazing brilliant help timing an super fast delivery I will most definitely be back big thanks to you all have good day
Microsoft 365 Family for 6 users
I purchased Microsoft 365 Family from Software Bank Ltd and was very pleased with the service. The product arrived as a genuine sealed box and activated without any issues. Everything worked exactly as it should.
The customer service was also excellent , quick, professional, and very helpful throughout. Considering the quality of the product and support, it was definitely worth the value paid. Highly recommended.
Recently bought AVG from Software Bank…
Recently bought AVG from Software Bank Ltd , they were extremely helpful in assisting me in downloading the code and the price was very competitive. . Will definitely be using them again .

Reply from Software Bank Ltd
Software bank was very helpful and…
Software bank was very helpful and saved me even more money by offering 2yr subscription to AVG for only a few pounds more than the 1yr I had originally ordered.

Reply from Software Bank Ltd
Just been on Software Bank and…
Just been on Software Bank and purchased Bitfender's Family pack (15 user) 2 year subscription for only £79.99 I'm really impressed at the quality of service I got. They seem very customer focused - answered all my questions promptly by text and once I purchased I got the activation code within a few minutes.
I've taken a look at what other software they discount on and their brands include Adobe, Avast, AVG, Bitdefender, ESET, Kaspersky, McAfee, Microsoft, Norton, ShieldApps and Trend Micro
I'm going for a subscription extension to my Microsoft 365 Family (6 user). A one year subscription for only £69.99 giving up to 1TB storage for each of 6 users.
Little tip - on my existing subscription I use 2 of those accounts to do an all permissions share back to me giving me 3TB of storage and the other 3 licences are used by other family members.
I thoroughly recommend.

Reply from Software Bank Ltd
I have been using them for a few years…
I have been using them for a few years now purchasing antivirus and MS Office software.
Everything has been spot on, and on the one occasion we had a minor issue it was corrected straight away.
They have proven to offer a reliable service time and again, hence why we continue to use them.

Reply from Software Bank Ltd
Good product and good customer service
Good product and good customer service, highly recommended
thanks

Reply from Software Bank Ltd
Online ordering was fast and efficient
Online ordering was fast and efficient, i received
confirmation right away and the product next day.

Reply from Software Bank Ltd
The help and kindness from the…
The help and kindness from the gentleman who resolved my issue was over and above.Thank you so much.

Reply from Software Bank Ltd
I was pointed towards this company
I was pointed towards this company, indirectly, by an Amazon CS manager seeking to solve a failure by his own filfillment centre.
Software Bank produced what I needed pdq by immediate email and at a sharp price. They followed up by confirmatory post, with a personalised note.
Whichever way one measures it, they did the job superbly.
I'll certainly come back again for other wants/needs.

Reply from Software Bank Ltd
The man was very patient helping me…
The man was very patient helping me install the software on my system. Its first class software.

Reply from Software Bank Ltd
Great Service!
This seller has gone way over and above in providing an outstanding service and I cannot thank him enough. He has shown empathy, understanding and respect following my mistaken order of two products in error and has very kindly agreed to refund me despite it losing him money! He has made an OAP feel respected and very grateful. I would not hesitate to recommend him. Thank you.

Reply from Software Bank Ltd
Absolutely outstanding 👏 👌
I really can't praise this company enough.
They are outstanding, caring, considerate, and provide a first rate, topnotch service, that needs to be implemented world wide.
I highly recommend them, and I will continue to, and share their info with all who need it.

Reply from Software Bank Ltd
A Company with a Social Consience
I bought software from this company via Amazon. Activation code came a day sooner than expected via email followed by paperwork in first class post. Offered a further discount if I was struggling financially due to cost of living. What a nice gesture. Customer service brilliant.

Reply from Software Bank Ltd
This company is brilliant
This company is brilliant, they responded to a request at 01:00!! Above and beyond

Reply from Software Bank Ltd
Fantastic customer service
Fantastic customer service. Sam was really helpful and resolved the issue I was having with the Bitdefender Security subscription. I would highly recommend this company.
Steve

Reply from Software Bank Ltd
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