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See what reviewers are saying

Rated 2 out of 5 stars

Purchased Office 2021 on line and install went fine. However, Software CW enrolled me in some type of membership deal which I did not request and was not made aware of. Now I have to dispute the c... See more

Rated 4 out of 5 stars

We purchased the latest version of PrintMaster (for greeting cards, banners, etc.) for Windows 11. Initially we had trouble installing it but after a couple of back-and-forth emails to troubleshoot th... See more

Rated 5 out of 5 stars

I had a mixup downloading some CAD software and lost the access code and I wrote to softwareCW support and they helped me out with the download and installation at 9:30 at night which was pretty amazi... See more

Rated 5 out of 5 stars

The software is friendly and easy to use. And I found out that the technical support always respond quickly when any issue happens to resolve the issue. I would recommend this as it's basically much... See more

Company details

  1. Software Company

Written by the company

SoftwareCW is a growing provider of computer software for personal, business, governmental and educational institutions. Headquartered in Texas, SoftwareCW offers many of the latest and most popular software titles at deeply discounted prices. Whether you need one piece of discontinued software or deep quantities of mainstream software, we are committed to offering you extraordinary customer service and making your software purchase an enjoyable experience.


Contact info

  • 1321 Upland Drive Suite 9743, 77043, Houston, United States

  • softwarecw.com

3.9

Great

TrustScore 4 out of 5

364 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

These people are terrible and liars

These people are terrible and liars. They intentionally charged me when I wasn’t supposed to be charged. They are the biggest liars and fraud company.. stay away

Update:

They have very bad customer service just read the reply. Don’t worry we will stay away as well as others should . They are POS and rude. Terrible terrible people.. go learn customer service a&$hole

October 7, 2023
Unprompted review
SoftwareCW logo

Reply from SoftwareCW

Sherise is upset because she alleges our website stated she would not be charged for a product after literally going through the whole checkout process and entering her payment information, all while the total of the order was displayed the whole time.

I am not sure what world she lives in, but we do not offer products for free in hopes maybe the customer will come back later to approve the charge? I dont even know how to reply to this review because her reasoning has never made sense throughout her payment dispute (which she loss) and now.

I believe Sherise just bought the product perfectly knowing she would be charged and wanted to just try the software. And then when she came back to try and get a refund and realized software cannot be refunded, she looked for any reason under the sun to try and place blame on anyone besides herself for a refund. She failed miserably, but yet, we are the liars and frauds?

We are perfectly fine with Sherise and anyone that somehow is friends with her, staying away from our website.

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Rated 5 out of 5 stars

Works perfectly

I have looked for this download for a long time and am grateful to have found it. It downloaded easily and has worked perfectly ever since. No glitches or problems.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

No support or even response for purchase that doesn't work

Purchased a copy of Dragon NaturallySpeaking 15 after having a computer meltdown. I am paralyzed from the shoulders down, so I needed immediate access. SoftwareCW had a great purchase price, so I purchased and downloaded it on my new computer ASAP. It did not work properly from the word go. I reinstalled it and continued to have the same problems. I reached out to SoftwareCW to ask for support and got no reply. There isn't even an option for a refund but you have open the download. You will never have any idea whether the software works until you open the download, so if it doesn't work, you're screwed, just like I was for $452.60 I will never see again.

August 21, 2023
Rated 1 out of 5 stars

Reseller could give more warnings and more help

This is a software reseller. They offer NO support. You MUST go to the company whose software you bought to get any support. There's a link telling you to check for key details. I didn't see that. I bought the software because I only planned to use it once so I bought Corel Paintbrush X9. It's ONLY compatible with Windows 7 and 8. Other companies have that in the body of the description or, better yet, in the NAME of the title "Paintbrush Pro x9 for Windows 7 and 8 ONLY. I spent FIVE hours trying to find help. I finally found Corel's number and have started getting help. She told me how to find the download that came with the link. There's NO instructions in the email. It was in a tiny box in the upper right corner of my search page. It didn't work. Again, my problem for not reading the "key " page that is mentioned in the link. Go directly to the seller. Any company that doesn't highlight their warnings isn't a company I want to do business with. I have actually had POP UP PAGES that said" Are you sure your computer is compatible with this (old) software? That type of warning is too hard to miss. I am also uncomfortable with their refund policy. I really don't understand it. To me, it's ambiguous and leans very heavily in their favor. I know they may have people who take advantage when they have no problem, but an honest mistake should qualify for a refund. It appears the onus is on the buyer.

August 18, 2023
Unprompted review
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Rated 4 out of 5 stars

Fine Under Pressure

I've been looking for a quality software that would allow me to make cards, posters, banners, etc. I was in a real pinch. I'd purchased a program that I thought was for the Mac but, come to find out, it was for a PC. My aunt had passed away and I was making a program for her service. I researched different software that day and ended up choosing the Hallmark one. The price was right, and so was the program. Everything has a learning curve and this was no exception. I chose to make a card as it would give me four pages to type on. The first, her picture, date of birth, death and a nice verse. The second page, a poem, third page the order of service and the fourth page, the eulogy. During the time that I was working on it, I became very frustrated. Looking back now, I realize it was because I was in a bind to get it done that night so that I could send it to my cousin in Oklahoma and I was exhausted. I was able to put it together exactly how I wanted it. I'd like to see much more clipart but I haven't had the time to play with it again to look and see if I just missed it. I ended up going online and downloaded what I needed. After I chose the font I wanted, I tried to print it and ended up with what looked like hieroglyphics. i ended up having to use the basic Times Roman. It looked fine, just not what I wanted. I still need to go back and research what happened and why. My cousins were delighted with the program and I was pleased that it has a low learning curve and I picked up on how to use it quickly.

July 28, 2023
Unprompted review
Rated 3 out of 5 stars

Softwar Delivery

I guess it is as much fault mine as it is ZSoftwareCW's. I stll can't get used to software delivery by email and still like to see a CD in a box with a mahual. By the time I noticed SoftwareCW;s email the link to the software had expired. Well they sure are not the easiest people to get hold of and thought the charge is on my card I do not have the software, So maybe they will read this.
Robert

July 2, 2023
Unprompted review
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Rated 5 out of 5 stars

My laptop crashed

My laptop crashed, right when finis quickly purchased the Microsoft 365 package: Saved my contract, all work perfectly. Thank you!! The updating 365 software is easy to use, solves the problems: FAST!
I highly recommend the Microsoft 365 package, a life saver! The software downloaded easy, no technology required, just download, and done, that easy!i

July 26, 2023
Unprompted review
Rated 1 out of 5 stars

Beware: Tried to buy Microsoft 365 Personal

Tried to buy Microsoft 365 Personal; credit card was charged but no download, no order listed on website, and no response to my email. Second attempt at support email--link non-functional. Poor service or fraud???

July 21, 2023
Unprompted review
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Reply from SoftwareCW

No Poor Service or Fraud here, we have responded to all customer inquiries and have reached out to customer to no avail. Customer messaged us using a different email address then they listed on their order. We believe customer is either using wrong email address, doesnt know what their email address actually is or trying to get free product. Incompetence or fraud???

Rated 5 out of 5 stars

beginning to end

From start start to finish staff was ontop of any questions I had before purchasing the CAD software I settled with which worked best for me and my need and goals. would highly recommend to anyone in the market for a good CAD program thats easy to use with almost seems like endless possibilities

July 20, 2023
Unprompted review
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