While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered Publisher 2016 they sent a link for Office Professional and a used activation code. Thier email is canned responses, the Chat feature on thier web site doesn't work and the phone option says... See more

Rated 1 out of 5 stars

I ordered 2021 Version of Publisher, you showed that it was sent out, but I have not received it. I have attempted to contact you through your website with no results

Rated 1 out of 5 stars

Like many folks I'm looking for an affordable version of Publisher to replace the soon discontinued one (such a bummer) Found Software Depot, saw okay reviews, purchased. Never received the key, only... See more

Rated 5 out of 5 stars

I've purchased 3 x MS Office licences from Software Depot over the past 2 years. They are always about half the price of buying the licence for MS Office directly from Microsoft. Just beware i... See more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Software depot lost a star

Software depot lost a star for sending me a product key that had already been redeemed. Emre was able to send a replacement which worked. All done by e mail within the day of purchase, not a problem ordering from an Australian company for use in the UK, subscription verified by Microsoft on my account.

May 8, 2023
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

I liked the way to persuade and…

I liked the way to persuade and encouragement to sell.
Thanks to a couple emails and a good discount I was able to complete my purchase.
Im very happy with my software acquisition, is legit and well supported.

Thanks Team
Lazaro

April 1, 2023
Rated 5 out of 5 stars

Order office 2021 experience

After placed the order, I received the serial number and download link in few minutes. The customer team answered my question accurately and efficient. Thanks again.

March 26, 2023
Advertisement
Rated 5 out of 5 stars

Succsessfully asvised Word 21 would not…

Succsessfully asvised Word 21 would not load on my mac due to age. Money refunded. Advised 2016 appropriate. Bought. Word already on mac but non functional due to change of ownership. Used the download key to fire up Word program. All solved . Perfect outcome.Thanks

March 22, 2023
Advertisement
Rated 5 out of 5 stars

Excellent service – great price.

Great service and a great price – thank you.

Because the prices were so reasonable I was sceptical at first, but all genuine and customer service was great too. I accidentally purchased the wrong version of MS Office, a quick chat with Eric in customer service got me a refund and advice on the correct version I needed. Top job!

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Software depot just want to take your money and don't care about the rest

Software depot upgraded me from Office Home and Student 2021, to the Business edition without asking me. I did not want this product. The space needed on a Mac for this product is 11GB. Software depot quoted 4G space required on their website.
When I asked for a refund because I did not have sufficient space on my Mac, I was advised to simply delete files to fit the new product.
This company did not refund all my monies.
Finally after several emails, they refunded 20%.
They just want to grab your money and then be grubby about it by being misleading.

February 26, 2023
Rated 5 out of 5 stars

Excellent after sales support

Hardly waited to get connected on chat, Anne understood the problem quickly and provided the solution. Was so clear I was talking to someone with knowledge and experience.
Highly recommend Software Depot!!

February 23, 2023
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look