SoftwareKeep.com Reviews 300

TrustScore 4.5 out of 5

4.5

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Rated 2 out of 5 stars

I ordered a product onthe 6th of November 2023. I paid for the product, but I never received the product. On the 2nd of January I contaced them online and was dealt with by both Emir and Eric. Th... See more

Rated 5 out of 5 stars

I was afraid to finish installing MS Office at stage 4 due to confusion over contents of installation download and choices offered, I thought I might do something wrong. So i contacted SoftwareKeep su... See more

Rated 5 out of 5 stars

Very patient customer service on a tricky installation issue. Emir was a great help despite our being disconnected a couple of times. All issues were sorted, thank you! Many other companies I've dealt... See more

Rated 5 out of 5 stars

This is the fourth time I have got very good service and help from SoftwareKeep. Joe has given me very good service, which has ended with the best solution. The Chat afterwards followed up my wishes... See more

Company details

  1. Electronics & Technology

Information provided by various external sources

Discounts and Deals on Software


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

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Rated 5 out of 5 stars

I wanted to perform a software purchase…

I wanted to perform a software purchase but had doubts regarding the type of file I would receive. I got a clear explanation that after my purchase I would receive an email with the link and activation code.
So I've done the online purchase and waited. But then I was feeling that it was taking too much time.
Daniel assisted me while I was having a meeting at the same time...I took me a while to give feedback about the purchase details but finally I gave the details. Daniel check the details and within seconds I got my email with the link and code.
Thank you.

January 27, 2021
Unprompted review
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Rated 5 out of 5 stars

A positive experience

I really appreciated the professional and helpful advice and assistance given by Jesus and SoftwareKeep.
A most knowledgeable and patient pathfinder in the software jungle

January 15, 2021
Unprompted review
Rated 5 out of 5 stars

Purchased a copy of MS Office

Purchased a copy of MS Office. I had some problems with the product key but Jesus at customer support really helped to sort out the issues and walk me through the installation. Very grateful for the help!

January 14, 2021
Unprompted review
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Rated 5 out of 5 stars

I contacted the chat line for…

I contacted the chat line for assistance Carl was very helpful and supportive in getting my issue resolved . It was very reassuring to find someone so helpful as Carl.

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

Great service!

Joe assisted me in receiving my download link for a Microsoft office package which I had difficulty with. He was efficient, friendly, and very helpful. I was glad to have such a pleasant experience. He also waited on the chat until I installed and set up my Microsoft on my laptop. Very genuine service!

January 7, 2021
Unprompted review
Rated 5 out of 5 stars

Super service

I am super happy I had a problem with the download and I am in contact with a 24/24 service he replied super fast and my help right away thank you very much anne for your help and they are super nice top you are the best
thank you really anne you help me a lot top

January 3, 2021
Unprompted review
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Rated 5 out of 5 stars

Great support

I had a problem installing MS office 2019. I requested for support via chat and got immediate response from Carl.
He was able to assist me identify the problem and instal the MS office. Much appreciated.

December 20, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Anne

Thank you Anne! Courteous, knowledgeable, PATIENT, and efficient. Dedicated just the correct amount of time for me to install and use the product. She understood my concerns and addressed each one so that I could get the product installed. She helped with all aspects of the purchase, payment and installation, always with courtesy. Thank you.

December 9, 2020
Unprompted review

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