I haven’t received my order after two…
I haven’t received my order after two weeks, I’ve emailed and called and still nothing
May 9, 2018
Unprompted review
Sogorgeousbeauty
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I ordered an item
I ordered an item, the order was accepted and I paid. Nowhere on the site did it say that this item was "out of stock". A day later I received an email informing me that the item (a package made up of several elements) was unavailable. I asked for the order to be honoured by sending the equivalent items. I received a reply saying I could have a refund or a subsitute (which would have been part of the original order) plus 500 points. As the other items in the package I had ordered were available, I asked for them to be sent as individual items rather than the (now unavailable) package. This is ongoing.
May 10, 2017
Unprompted review
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