The fact that emails promoting a product arrive before it is posted on the site was disappointing.
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Review summary
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Reviews shaping this summary
The watch bands are excellent quality and customer service is great. I accidentally placed the same order twice. I expected that I would have to wait for delivery and go through the return process. In... See more
Customer Service is very quick at responding. Very Friendly too. Wish there were more options with Gold trim in all those new beautiful colors. Love Solace Bands!
I inadvertently included an old address when I submitted my Solace band order. I immediately emailed their customer service. Within a few hours, they emailed me and confirmed the shipping address had... See more
A company that stands behind their…
A company that stands behind their product is what as a consumer I look for. Amazing product amazing customer service 10/10 will becoming back and purchasing more bands for myself and as gifts
February 24, 2026
Unprompted review
Good product… overwhelming marketing-…
Good product… overwhelming marketing- emails and msgs. ( I had to unsubscribe ) Delivery longer than advertised..
February 25, 2026
Unprompted review
Customer Service is very quick at…
Customer Service is very quick at responding. Very Friendly too. Wish there were more options with Gold trim in all those new beautiful colors. Love Solace Bands!
February 24, 2026
Unprompted review
These bands are great
These bands are great. The company got parts of my order wrong but the immediately fixed it. Solid customer service!
February 23, 2026
Unprompted review
Top notch customer seevice
Customer service was very responsive and very kind. Resolutions of my requests were quick and easy. Best customer service ever!! Thank you!
February 13, 2026
Unprompted review
Awesome
First time ordering from Solace and my experience was great. Was sent the wrong band by accident but they were quick to fix the issue and had the right band shipped in less than 24hrs. Will be ordering all my bands from here now on.
February 19, 2026
Unprompted review
When I ordered the band I wanted there…
When I ordered the band I wanted there was a promotion for a free one . On my order it did not show it . I emailed the company and they took care of it quickly. Very good customer service!
February 18, 2026
Unprompted review
Poor customer service
Poor customer service. Have emailed several times over multiple days regarding a return issue and no response from company at all.
December 31, 2025
Unprompted review
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