SolaGarden Reviews 

611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, who are often described as professional and efficient. Many people appreciate the quick responses and the company's willingness to resolve issues, including prompt replacements for faulty products. The products themselves, particularly the solar lights, are frequently lauded for their quality, brightness, and ability to enhance garden aesthetics. However, some customers occasionally experienced issues with lights failing after a few months or being smaller than expected. A few people also reported that some products did not work as advertised or had quality concerns, with some even suggesting they were cheap imports.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, durability, and aesthetic... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability and overall high... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and professional support... See more

Staff

Users describe positive interactions with staff, often highlighting the exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

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4.6

All reviews

(611)

215 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic for the garden and great follow up support

The lights are fantastic! But even better is the Customer Service! We had a couple of the lights fail after 12 months, and they replaced them immediately, no questions asked. The lifetime guarantee is not just a gimmick, they really do replace them if anything goes wrong. Makes the garden look great in the evening! Definitely recommend.

October 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Awesome solar lights

Awesome solar lights! Super fast shipping. Had a small problem with a couple of lights not working. They sent out a replacement set the very same day that I emailed them about the faulty lights. Absolute pleasure to deal with and the lights really are amazing!!!

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. My Firefly lights stopped working and Paul send me out a new set the next day. We all enjoy the garden sola lights around the backyard we have 4 sets of Feston lights. Great company

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

SolaGarden customer gems

Paul is fantastic, customer service is second to none with this company. We have been repeat customers for a few years now and love the products we have purchased. If any issues we have always been taken care of.

February 26, 2026
Unprompted review
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Rated 5 out of 5 stars

Beautiful Long Lasting Solar Garden Lights

We were drawn to order solar garden lights from Solagarden based on the information contained in their advertising material. The order was placed and delivery was speedy. The warm white garden lights have boosted the overall appearance of the garden. The lights have certainly outlived previous solar lights that we have purchased in the past. Ongoing professional and supportive backup provided by the company is truly unique and much appreciated. A fantastic addition to our garden!

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Superior festoon lights

This was our 4th set of festoon lights from Solagarden, to replace an inferior set we purchased previously from another company. We really like the big size of the solar panel and all the cable ties to help secure the lights to the fences, and are gradually replacing all our solar garden lights with those from Solagarden.

February 15, 2026
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Rated 5 out of 5 stars

I bought 3 sets of feston lights a year…

I bought 3 sets of feston lights a year ago and i was extremally pleased with them.lastweek 1 decided not to come on.i contacted supplyer and they suggested a few things to try wirh no sesult.they sent me a new ser straght away.Great service .

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

I have made two purchases of ground…

I have made two purchases of ground solar lights as they came up on Instagram. They were inexpensive so whats the worst. They arrived really quickly and were all ready to go. Placed them and really impressed at the warm white light they put out. Not at all dull. Ok so ordered another 8 and they arrived equally as fast and the same deal. All ready to go. After a few weeks three decided they didn't want to work any longer so I contacted the company. Within id say an hour, I had a reply saying we are sending replacements. Now thats customer service!
They are really great lights and I would definitely order them again and also tell friends.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent quality products

Excellent quality products. I have purchased 3 different products from solar garden and very happy with them all. They are responsive and understanding when needing replacement.

March 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Prompt,efficient service

I needed a solar light with a remote solar panel, but unfortunately there were none shown in their catalogue. Paul went out of his way to obtain one for me. The service was very prompt and professional. Thanks Paul.

February 22, 2026
Unprompted review
Rated 1 out of 5 stars

I purchased 8 garden solar lights for…

I purchased 8 garden solar lights for Christmas. Despite being in full sun o ly 4 of them work now. VERY DISAPPOINTED AS I THOUGHT YOU SOLD QUALITY PRODUCTS.

November 17, 2025
SolaGarden logo

Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

Outstanding service

Having been extremely impressed with the fast delivery of the ordered ground lights and loving the transformation of the back garden, I had occasion to email Solagarden regarding a malfunctioning light. I couldn’t believe my eyes when I received a most courteous reply only FOUR hours later with the advice that a replacement was to be shipped forthwith. I would highly recommend this company not only for its products but for the excellent customer service experience.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Terrific customer service

I had some solar lights that had a few issues. I emailed the team at solar garden and they replaced straight away. Excellent product and amazing service. Thanks 🙏

February 20, 2026
Unprompted review
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Rated 5 out of 5 stars

Feedback

Goods arrived quickly.
All spot lights are working well and are easy to install
Good follow up by Paul to see if any orobkems

February 15, 2026

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