SolaGarden Reviews 

611
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 232 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service and the helpfulness of the staff, who are often described as professional and efficient. Many people appreciate the quick responses and the company's willingness to resolve issues, including prompt replacements for faulty products. The products themselves, particularly the solar lights, are frequently lauded for their quality, brightness, and ability to enhance garden aesthetics. However, some customers occasionally experienced issues with lights failing after a few months or being smaller than expected. A few people also reported that some products did not work as advertised or had quality concerns, with some even suggesting they were cheap imports.

What people talk about most

Product

People report positive experiences with the product, often praising the quality, durability, and aesthetic... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the durability and overall high... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fantastic and professional support... See more

Staff

Users describe positive interactions with staff, often highlighting the exceptional helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After informing Paul,of Solar Garden, that some of my lights had the solar panel peeling off. His response was very fast, in one day, and he requested photos which I returned immediately. Again the r... See more

Rated 5 out of 5 stars

Everyone if you are looking to purchase solar lights for your garden, home, pergola, fence or stairs, please support SolaGarden. We have 2 sets of festoon lights. I could not remember when we had... See more

Rated 5 out of 5 stars

I purchased incorrect lights for my garden. I contacted Paul and explained I had made an error in my order. I asked if I would be able to exchange lights for correct ones. Response was almost immediat... See more

Rated 5 out of 5 stars

We have had two sets of festoon lights for years and love them, I recently purchased an out door sensor light which is bright however It got water in it and stoped working. I contacted management... See more


Company details

  1. Home Goods Store

Written by the company

SolaGarden is an Australian solar garden lighting brand trusted by over 130,000 customers nationwide and with 8,000 reviews. We design weatherproof, easy-install solar lights that charge by day and auto-light your garden, deck, pathway or outdoor space at night — no wiring, no electrician, no extra charges on your power bill. They're brighter and more durable than anything else on the market. Every order ships free from our NSW warehouse and comes with a 100-day risk-free trial plus a lifetime replacement guarantee. If they ever break, just email us and we'll replace them for free. We deliver carbon-neutral and put a portion of every sale toward reforestation.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

611 reviews

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4.6

All reviews

(611)

215 reviews in the last 12 months

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Rated 5 out of 5 stars

Top class customer service

Bought a 12 x Ground LED light package and 1 of the lights was faulty, emailed customer support and within a few days a replacement arrived in the post.  Buy with confidence, the customer service is top class.

December 13, 2025
Unprompted review
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Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, we had a problem with lights not working and Paul had replacements out straight away! Their customer service is exemplary! We have had so many compliments on the lights in our garden. I have recommended them to so many people. Keep up the great work SolaGarden.

December 30, 2025
Unprompted review
Rated 5 out of 5 stars

Shine on bright lights!

When they say they guarantee their products, they mean it! Some of the lights stopped working after 12 months so I let them know and had a reply within minutes to say the replacements are being sent. Fab service. Will buy again!

December 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great customer support.

I was super impressed how quickly I received a reply to my query, Paul was very helpful.
Our garden has several Solagarden lights dotted around , they appear to be really robust solar lights.

December 20, 2025
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Rated 5 out of 5 stars

Highly Recommend - Great, long lasting solar lights

I have been ordering these solar lights from SolaGarden for about 2 years and I love them - I am a bit addicted to the bright glow in my yard in the evenings. I have only ever had 1 that did not work and as soon as I let SolaGarden know they immediately sent me a replacement! Really good service, GREAT products and I also gift them to my friends and family as they admire mine so much. Highly recommend

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous service

I bought some solar ground lights 9 months ago, and they are by far the best solar lights that I have had. Unfortunately two of the lights have stopped working, but one email to Solagarden, and I am being sent two new lights under warranty. I could not wish for better service, very happy.

December 15, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous Service and Outdoor Lighting

I bought 2 sets of Ground Lights for my front garden to highlight some tropical plants and they looked amazing. One sadly stopped working and as these lights have a lifetime guarantee I made contact with the Company. In no time I had a replacement and they are looking fabulous again.
Highly recommended this Company.

December 12, 2025
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Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. These are substandard products propped up by misleading reviews. Multiple failures across the range, despite being marketed as waterproof. The business is currently under investigation by the Department of Fair Trading, with independent legal action underway for false advertising, false IP waterproofing claims, and failure to honour so-called “lifetime” guarantees.

August 11, 2025
Unprompted review
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Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

The lights come with a lifetime…

The lights come with a lifetime guarantee, 2 years down the track I called in the guarantee, no problems or questions, in fact they are super responsive and happy to replace .excellent company !

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

I was referred by a friend

I was referred by a friend who has the solar lights, so i bought the festoon lights, 2 sets of ground lights and a double set for my daughter in law. Just love the ambiance they have given to my front and back garden especially the ground lights under my 2 big trees. Service and delivery was professional and timely. Thank you

November 17, 2025
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Rated 2 out of 5 stars

Solar garden lights

I was hoping to love these solar garden lights but they are cheap looking & flimsy.
They looked amazing in the advertisement but sadly, really disappointing in reality.

November 17, 2025
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Reply from SolaGarden

Hi! So sorry to hear this. Please email us at hi@solagarden.com.au so we can help you. Thanks!

Rated 5 out of 5 stars

Solar Garden lights are just the best…

Solar Garden lights are just the best I've ever had. They are well made and the Staff are wonderful to deal with.
Like a lot of people I've brought from many places, once I found these guys I would go nowhere else.
Cannot recommend Solar Garden enough.

October 1, 2025
Unprompted review

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