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Sola Insurance Reviews 164

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 158 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff for their helpfulness and expertise, making the process smooth and easy. Many people appreciate the exceptional customer service, noting the quick and efficient handling of claims and payments. The overall user experience, from signing up to filing a claim, is consistently described as straightforward and hassle-free. Reviewers are particularly impressed with how quickly claims are processed and payments are made, often within days. However, some customers expressed dissatisfaction with the payment options, specifically the 2% fee for using a credit card, and found it difficult to distinguish between multiple policy receipts.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently describe agents and... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently describe the process as... See more

Claim

Reviewers highlight positive aspects of claim. Customers consistently report a smooth, easy, and fast claims... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the exceptional and... See more

Payment

Clients share positive opinions on payment, highlighting its ease and speed. Many reviewers experienced very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We purchased sola for the first time earlier this year. About a month later we had a hail storm that did lots of damage to our roof. I started a claim and submitted photos of the roofing damage and th... See more

Rated 5 out of 5 stars

I currently have a 3% wind/hail deductible. I was shopping around for a 2% because 1% is no longer available in my state, and the cost difference in premium to lower my deductible to 2% was the cost o... See more

Company replied

Rated 5 out of 5 stars

I've always carried a 1% deductible on wind/hail coverage and I had been with Allstate for several years. My homeowners policy kept increasing by close to $1000 a year for the past 3 years without ha... See more

Company replied

Rated 5 out of 5 stars

I was so impressed with the customer service of Sola! My agent sent in the claim, I was contacted by a claims rep the same day letting me know they were processing the claim, and had the payment in my... See more


Company details

  1. #6 of 66 best companies in Insurance Company
  2. #2 of 24 best companies in Home Insurance Agency
  3. #2 of 13 best companies in Personal Insurance Company

About Sola Insurance

Written by the company

Wind/Hail Insurance. Reimagined for You.

Sola is a standalone wind/hail policy built to work alongside your homeowners insurance, giving you stronger protection and greater peace of mind when storms roll through.

If your wind/hail deductible is high or you have an older roof, storm damage can quickly turn into unexpected out-of-pocket costs. Sola is designed to help you stay ahead of that risk. Our policy matches your existing homeowners deductible and helps offset wind/hail gaps your primary home coverage may not fully cover, especially when it comes to roof replacement and depreciation.

It’s simple coverage that adds protection without adding complexity.

Why homeowners choose Sola:

Better coverage
Helps offset wind/hail deductibles and roof depreciation so you can repair or replace your roof with more confidence.

Quick, simple claims
We use verified National Weather Service data to identify qualifying storms, reducing paperwork, minimizing delays, and eliminating the lengthy adjuster process.

Fair pricing
Your premium is based on your property’s weather risk, not your credit score, personal data, or previous claims history.

Reinsured & secure
Policies are backed by A-rated reinsurers at Lloyd’s of London for added financial strength and stability.

Fair prices. Fast payouts. Full peace of mind.
That’s wind/hail insurance, reimagined for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

agent was awsome

March 16, 2026
Sola Insurance logo

Reply from Sola Insurance

Thank you for the review, Brent! We're glad to hear you were able to get the coverage you needed.

Rated 5 out of 5 stars

Helpful representative.

The representative was very helpful and friendly.

March 17, 2026
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Reply from Sola Insurance

Mary, we're glad to hear that your agent was helpful in getting the coverage you needed!

Rated 5 out of 5 stars

Easy Coverage

March 18, 2026
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Reply from Sola Insurance

Frank, it is great to hear you had an easy experience with Sola!

Rated 5 out of 5 stars

Justin Loomis

Our insurance man , Justin Loomis did well sending the information that he suggested, thank you

March 18, 2026
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Reply from Sola Insurance

Russell, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

Jeff was great

Jeff was the best at explaining everything

March 17, 2026
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Reply from Sola Insurance

Colleen, glad to hear Jeff was able to help you! Thank you for the review.

Rated 5 out of 5 stars

My agent worked up the quote

My agent worked up the quote, sent it to me, and told me to set up the payment online. Super easy.

March 16, 2026
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Reply from Sola Insurance

It is great to hear you had an easy experience getting set up with Sola. Thank you for the review!

Rated 3 out of 5 stars

OK, OK

OK, don’t know much more

March 16, 2026
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Reply from Sola Insurance

James, thank you for the review. If you have further questions, do not hesitate to contact our team at sola@solainsurance.com or (404) 446-0231. You’re also welcome to connect with your agent, and we’ll be glad to walk you through any questions.

Rated 5 out of 5 stars

Timely notices

Plenty of time to advise of renewal and ETF payment.

March 15, 2026
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Reply from Sola Insurance

Rachel, glad to hear you had an easy experience. Thank you for choosing Sola!

Rated 5 out of 5 stars

Easy to add extra coverage

Our agent sent the quote and the link was right there to sign up. Super easy and intuitive

March 14, 2026
Sola Insurance logo

Reply from Sola Insurance

Steven, thank you for the review and for choosing Sola!

Rated 5 out of 5 stars

Dallas Haefeker, Agent

Dallas Haefeker my insurance agent reached out to me and did an excellent job explaining the product. He made the transaction effortless.

March 9, 2026
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Reply from Sola Insurance

Thank you for the review and for sharing your feedback. We're glad to hear you a good experince with Sola!

Rated 5 out of 5 stars

Stephanie Schoenauer was helpful in…

Stephanie Schoenauer was helpful in explaining/selling Sola Insurance to us.

March 12, 2026
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Reply from Sola Insurance

Thank you for the review, Christine! We're glad you were able to get the coverage you need.

Rated 5 out of 5 stars

This was a no hassle sign up

This was a no hassle sign up. Everything was quick and easy.

March 12, 2026
Sola Insurance logo

Reply from Sola Insurance

Thank you for the review, Gayle. We're glad to hear you had an easy experience getting covered by Sola!

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