Sola Lamp Reviews 

1,009
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that their purchases arrive quickly and that the lamps provide wonderfully effective lighting, which genuinely helps improve daily energy levels and moods during dark winter days. People also love the wonderful additional features, including easily adjustable brightness levels and soothing sound options that make daily relaxation completely effortless. However, some reviewers were not happy with receiving items that arrived completely faulty or lacked a proper power adapter. Others also noted that sorting out replacements, tracking returns, or dealing with customer service communication required extra effort and patience.

What people talk about most

Product

Clients share positive opinions on product, describing the lamp as brilliant and effective for lifting mood... See more

User experience

Customers had positive experiences with user experience, frequently highlighting the ease of setup,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting that items... See more

Quality

Users describe positive interactions with quality, noting that the device is a brilliant product featuring... See more

Order

Consumers find order experiences mixed, as many reviewers highlight easy website navigation, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought to replace an old, blue light SAD lamp. I love the brightness of the solar lamp for those dark, depressing days when daylight fails to show up. The adjustable light temperature/brightness featu... See more

Company replied

Rated 5 out of 5 stars

I've been using a borrowed Sola Lamp all winter, and it has been such a brilliant experience I've now bought my own. Morning coffee with a 20-30 minute dose of the lamp has lifted my mood, and helped... See more

Company replied

Rated 5 out of 5 stars

This lamp is making so much difference in mood for my daughter, she suffers with seasonal disorder but feels much better once she has used the lamp. It wakes her in the morning , then she sits for... See more

Company replied

Rated 5 out of 5 stars

The sola lamp is very effective, making dark evenings less depressing. I use it every evening in the sitting room. I position it carefully and rest of family aren't disturbed by my having it at one si... See more

Company replied


Company details

  1. Lighting Store

Written by the company

Discover Sola Lamp's expertly crafted SAD lamps designed to alleviate seasonal affective disorder symptoms. Embrace brighter days with our energy-efficient, full-spectrum light therapy solutions. Free delivery on all orders.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,009)

76 reviews in the last 12 months

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Rated 1 out of 5 stars

Broke within a day pretty much

Broke within a day pretty much

March 12, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.

We kindly encourage you to reach out to our Customer Experience Team directly at help@solalamp.co.uk, we will be more than happy to assist you and provide a suitable resolution.

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Rated 5 out of 5 stars

Fantastic

Fantastic, loved my order. Excellent reviews, looking forward to trying my purchase. Very fast delivery, very happy

July 16, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review! We’re delighted to hear you loved your order and were pleased with the fast delivery. We hope you enjoy using your purchase and are just as happy with the results. We truly appreciate your support and look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful with refund process and good product with good price,Will recommend the product having sleeping problems or just wanted to relax.

June 25, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review! We’re delighted to hear you were pleased with our customer service and found the refund process straightforward. It’s wonderful to know you were happy with the product and its value for money, and we truly appreciate your recommendation. We look forward to welcoming you back for future orders!

Rated 2 out of 5 stars

Had a lot of trouble with this item…

Had a lot of trouble with this item being delivered and repeated emails were not answered. It did eventually arrive weeks after it was ordered. It only works while it is plugged in which is pretty inconvenient. The product otherwise is good, it stand up and has a timer on which is useful. Too early yet to say if it’s effective.

June 13, 2026
Unprompted review
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Reply from Sola Lamp

Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.

Our team assisted you in updating the delivery address, as there was an issue with the address details initially provided. We are glad the issue was resolved and that your order was successfully delivered. We understand it may still be too early to see the full effectiveness of the product, and we hope you achieve the expected results with continued use.

Rated 5 out of 5 stars

Very pleased with product

Very pleased with product. I love the lamp and it comes with relaxing soundtracks- perfect for meditating with. Would definitely Reccomend to others.
Item arrived on time.

May 4, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review! We’re delighted to hear you’re very pleased with the product and that you’re enjoying the lamp and relaxing soundtracks for meditation. It’s great to know your item arrived on time as well. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!

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Rated 5 out of 5 stars

Lamp

Lamp, music and timer i found this very relaxing and great compact lamp. Easy to travel with.

April 30, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review! We’re pleased to hear you find the lamp relaxing, compact, and easy to travel with, and that you’re enjoying the music and timer features. We truly appreciate your support and look forward to welcoming you back for future orders!

Rated 1 out of 5 stars

Don’t bother

The lamp was dispatched in fair time and arrived within a week of ordering. So far no issue. Unfortunately the lamp didn’t work and just flickered once when the power button was pressed. Checked it was plugged in properly etc but no joy.

After emailing to ask to return, they first asked for a video, citing company policy. I still wanted to return it as it was cheaply made and decided that even if it was fixable, I would rather look for a better product. I was still in the UK 14 day cooling off period for items purchased online and so after reminding them of this was sent a returns form and address.

I waited a couple of weeks but ultimately emailed for an update and was then asked to provide a tracking number. After sending this and proof that it was delivered they did issue a refund, which I do appreciate but it did seem like they want you to work for it.

Overall experience was four weeks. Not the end of the world but I believe there are better products out there, plus better customer service. Personally can’t recommend, not worth the hassle.

February 14, 2026
Unprompted review
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Reply from Sola Lamp

We also apologise for the frustration caused during the returns and refund process. Thank you for sharing your feedback, as it helps us improve both our products and service. If you would like to discuss this further, please feel free to contact our support team.

Rated 5 out of 5 stars

Great Customer care!

I love the sola lamp in the dark winter days. As I meditate I can feel the sun rays on my face, even in a dark room. My sola lamp stopped working over a year later and I contacted the company. They replaced the sola lamp with a brand new one, after I sent them a video of the lamp. Great Customer care!

March 16, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your wonderful feedback, we’re delighted to hear how much you enjoy your Sola lamp, especially during the darker winter days, and that it enhances your meditation experience. We’re also pleased our customer care team were able to assist you quickly with a replacement. We truly appreciate your support and look forward to welcoming you back for future orders!

Rated 3 out of 5 stars

Fast delivery but no charger.

The lamp was delivered quickly and we'll packaged. However, I received an email after delivery to inform me that the lamp does not have a charger included, despite being advertised with a charger included. It is a present for my daughter, so not sure how effective it is yet.

March 9, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review. We’re glad your lamp arrived quickly and well packaged. We appreciate your feedback and will take it on board.

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Rated 5 out of 5 stars

Great experience

User friendly website, quick delivery, good customer service, great product.

February 20, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your feedback. We’re pleased to hear you found the website easy to use and were happy with the delivery, customer service, and product. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Love the product

Love the product. Was the best deal I could find in the UK. Quick delivery. The sounds are peaceful as well.

February 24, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review! We’re delighted to hear you love the product and that you found it to be a great deal. It’s great to know you’re enjoying the peaceful sounds, and we’re pleased the delivery was quick. We look forward to welcoming you back for future orders!

Rated 3 out of 5 stars

I bought as a gift

I bought as a gift. After ordering I received an auto email advising me there was no cable as advertised.
That wobbled me but as it turned out there was one in the box.
I will not gift it until 28th Feb

February 17, 2026
Unprompted review
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Reply from Sola Lamp

Thank you for your review. We apologise for the confusion caused. We're pleased to hear that the cable was included in the box as advertised. We hope the gift is well received. If you need any assistance, please feel free to contact us.

Rated 5 out of 5 stars

A really good lamp that is super bright…

A really good lamp that is super bright and helps wake me up in the morning! A good price and fast delivery - would recommend.

February 23, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your review! We’re delighted to hear the lamp is helping you wake up in the mornings and that you’re happy with the price and delivery. We truly appreciate your recommendation and look forward to welcoming you back for future orders!

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Rated 5 out of 5 stars

Fantastic,this light actually does…

Fantastic,this light actually does lighten your mood.have it switched on most of the time when at home 🥰great to have different light settings,and options for nature sounds.

February 21, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your review! We’re delighted to hear the light is helping lift your mood and that you’re enjoying the different light settings and nature sound options. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Amazing product.

I bought this Sola Lamp a couple of weeks ago and i've been using it twice a day. I have found it's really improved my mood and is helping me to get through these darker months as I often struggle at this time of year. I find it really calming and relaxing and it's a brilliant product. I highly recommend.

February 10, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your review! We’re delighted to hear the Sola Lamp is helping improve your mood and making a positive difference during the darker months. It’s wonderful to know you find it calming and relaxing, and we truly appreciate your recommendation. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Easy ordering quick delivery great lamp…

Easy ordering quick delivery great lamp
Very pleased with it .

February 13, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your review! We’re delighted to hear you found ordering easy, the delivery quick, and that you’re very pleased with your lamp. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Happy with the product

Quick delivery, good quality lamp. Have been using for a week so a bit early to report any differences but just having the light on my face makes me feel great! I bought in the offer price and would recommend.

February 18, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your review! We’re delighted to hear your lamp arrived quickly and that you’re enjoying using it. It’s great to know it’s making you feel good, and we truly appreciate your recommendation. We look forward to welcoming you back for future orders!

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Rated 5 out of 5 stars

I bought this as I suffer from quite…

I bought this as I suffer from quite low moods during the winter months.I switch on as soon as I woke up in the morning and am.already starting to notice a difference.

February 2, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your feedback. We’re delighted to hear you’re already noticing a difference and that the lamp is helping brighten your mornings during the winter months. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

Easy to use

My first lamp wasn’t delivered, I contacted customer service who immediately replaced the lamp and it was delivered quickly.
So far I’m really pleased with it, it allows me to wake up more naturally and the app made it very easy to set up and use. Thank you

February 13, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your feedback. We’re sorry your first lamp wasn’t delivered, but we’re pleased our team could resolve this quickly for you. It’s great to hear you’re enjoying the lamp and finding the app easy to set up and use. We look forward to welcoming you back for future orders!

Rated 5 out of 5 stars

So good, it's my new daily non-negotiable!

I've been using a borrowed Sola Lamp all winter, and it has been such a brilliant experience I've now bought my own. Morning coffee with a 20-30 minute dose of the lamp has lifted my mood, and helped me clear that heavy, sleepy feeling of never quite waking up. Perfect for the very short days here in the far remote north!

February 1, 2026
Unprompted review
Sola Lamp logo

Reply from Sola Lamp

Thank you for your lovely feedback! We’re delighted to hear your Sola Lamp is helping lift your mood and energise your mornings, especially during the short winter days in the far north. We look forward to welcoming you back for future orders!

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