SOLD.com Reviews 466

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 81 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their expertise in navigating the real estate market and coordinating sales. Many found the service to be smooth and efficient, with agents going above and beyond to assist with the selling process and providing valuable advice. However, some people were dissatisfied with the company's contact methods, reporting difficulties reaching customer service and experiencing long wait times for callbacks. Additionally, some reviewers were not happy with the quality of leads provided, mentioning that many leads had no intent to sell or were already working with other agents, leading to frustration and a perception of wasted resources.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

People report ambiguous experiences with service. Some customers praise the great service, quick sell offers,... See more

Website

Customers consistently note ambiguous experiences with the website. Some reviewers praise the website for... See more

Customer communications

Customers had negative experiences with contact. Many reviewers reported that the contact information... See more

Marketing

Consumers find marketing to be ambiguous. Some reviewers praise the service, highlighting specific staff... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wrote a review back in April but apparently got deleted somehow so I am not impressed by that. But otherwise my leads were solid. I received seller leads that closed. Everything went smoothly. Paul... See more

Rated 4 out of 5 stars

SOLD.com helped me navigate the real estate market smoothly. Their resources are pretty solid, and the agents are responsive. A strong choice for sellers!

Rated 5 out of 5 stars

It was very good experience with Evelyn in marketing my property located at 1703 North Monroe street, Baltimore, Maryland over a month ago. With her expertise in Mortgage enterprise, my property sal... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Highly Recommend Jean Holm! Jean Holm did an amazing job selling my short-term rental in Kyle, TX. The entire process was smooth, stress-free, and well organized from start to finish.... See more


Company details

  1. #9 of 11 best companies in Real Estate Agents

About SOLD.com

Written by the company

Planning to sell your house?

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Contact info

3.9

Great

TrustScore 4 out of 5

466 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 61% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Nicola was fantastic

Nicola was fantastic. She helped us every step in selling our house. Wish she was in NC to help us find our new home. If you are ever selling your home she is the one realtor you need.

May 3, 2024
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Reply from SOLD.com

Nicola is amazing!

Rated 3 out of 5 stars

Nice people to work for but not the…

Nice people to work for but not the greatest ROI. I have been around a while and know how to work internet leads. I literally have had no viable conversations with the blind leads they sent me other then: "I just want a value" Had 2 appointments set by their concierge. 1 was a person that just wanted company as her brother told me, the other actually closed. $5500 in GCI for a $3000 investment.

April 19, 2024
Rated 4 out of 5 stars

The professional support that April…

The professional support that April Mason and her teamprovided during the listing and sale of the property is an art that is missing today in business transactions. If I was doing this again Keller/Williams would be my choice once again!

April 26, 2024
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Reply from SOLD.com

Great to hear! Congrats on the sale!

Rated 3 out of 5 stars

Mortgage Leads are not yet ready to be sold

I can't speak to their real estate leads, but the mortgage leads are not quite ready to be sold. They are new to mortgage leads, and just don’t seem to have things dialed in yet. Personally, I would recommend waiting for a while before signing up, until they get things smoothed out.

To their credit, they did reach out to me almost immediately after posting my review to make things right. I won’t specify what they did, but suffice it to say they did right by me.

April 23, 2024
Unprompted review
Rated 5 out of 5 stars

Steve Goodman was trustworthy and…

Steve Goodman was trustworthy and honest. He considered my needs and instructions in showing my home to prospective buyers. All of my questions via telephone and text message were promptly responded to by Steve Goodman.

April 19, 2024
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Reply from SOLD.com

Awesome - thanks for sharing!

Rated 5 out of 5 stars

I sold my home in 5 days

I sold my home in 5 days. Had lots of eyes on it. Matt was always there to make everything much easier on me , when it came to finding handi men to take care of repairs.

April 19, 2024
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Reply from SOLD.com

Congrats on the quick sale!

Rated 5 out of 5 stars

Gavin did a great job

Gavin did a great job. He took initiative on everything that needed to be done for the sale of our house. He did a great job communicating with us. We really appreciate him!

April 18, 2024
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Reply from SOLD.com

Gavin is great! Thanks for sharing!

Rated 5 out of 5 stars

The experience of selling our house was…great. the best.

The experience of selling our house was great due to the professionalism and knowledge of our realtor George. He was great from the beginning to the end. He was so helpful in guiding us step by step with every aspect of selling the home. He communicated with us daily if needed and always responded in a timely fashion. I would highly recommend George for his services.

April 2, 2024
Rated 5 out of 5 stars

Linda Duba outstanding realtor

The realtor, Linda Duba bent over backwards in trying to sell my home. She was very easy to work with and Kopt in touch from every open house. She had she let me know what was said and good or bad. I really appreciate that she was willing to do whatever I wished regarding the sale and was concerned about keeping the house safe and Pipes and water taken care of in bad weather. She always pointed out the good qualities of my home in trying to sell it. She was an outstanding realtor, and I would highly recommend her to anybody that is selling their home.

March 21, 2024
Rated 5 out of 5 stars

SOLD.com was very helpful in the…

SOLD.com was very helpful in the transaction I closed through them. The leads are very cold quite often, but they were very clear about that upfront and give a lot of training opportunities to help!

March 25, 2024
Rated 5 out of 5 stars

Lucretia Tate

Lucretia Tate! She is absolutely the best realtor I have ever had. I have bought and sold at least I have a dozen homes over my life. And I have never had anyone work so hard for me before. I had no idea that any realtor could have worked as hard as she did. I recommend her to everyone.

March 22, 2024
Rated 5 out of 5 stars

Cale was very easy to work with he…

Cale was very easy to work with he answered my questions quickly and always kept me updated. I would recommend Cale to anyone looking to buy or sell a house. You won't be disappointed.

March 22, 2024

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